What am I getting for my 356 subscription?? Nothing. Customer service is non -existent. What is the problem here?? Can't get through to them on the phones, and they take three weeks or never from emails. Lousy.
I would never bother with phone support these days. Most answers require a URL visit anyway. Also, with email support, you have a record of what was said by both parties.
If you did send Magix a support request via email or their support page, make sure you check your spam folder.
That being said, my very recent experience with Magix's online support have been very quick.
My method of contacting Magix support has been from here:
https://support.magix.com
What am I getting for my 356 subscription?? Nothing. Customer service is non -existent. What is the problem here?? Can't get through to them on the phones, and they take three weeks or never from emails. Lousy.
No kidding!