Order Number

ilse-a wrote on 6/21/2021, 6:17 AM

Good day

I would like assistance please. I would like to export videos in MPEG-4 format. I did buy the activation last year. I had to reinstall the program due to computer problems and needed to activate again. Unfortunately I do not have the activation code anymore. When I press the reactivate button they ask for an order number which I don't have as I purchased the program on a disc instore. I only have the serial number.

Movie Edit Pro 16HD

Would really appreciate your help on this

 

Thank you

Ilsé 

Comments

emmrecs wrote on 6/21/2021, 6:32 AM

@ilse-a

Welcome to the Magix user to user forums, so not a contact for any Magix staff.

You should never post confidential data like your serial number to a public forum like this one. Hence, I have edited your post to remove it.

Given the age of your product I think your only option is to email infoservice@magix.net and ask for their assistance.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

ilse-a wrote on 6/21/2021, 7:06 AM

Thank you very much Jeff. Sorry for the serial nr....was not aware of that.