Ordered an upgrade to my Sound Forge 12, Sound Forge Audio Studio 14

OldSoldier wrote on 11/18/2020, 3:50 PM

I didn't receive confirmation and I hesitate to order again using my credit card without an explanation on what happened with my order dated Nov. 15, 2020. Amount of purchase was $54.98, included download version plus backup. It would be helpful if you had a posted customer service phone number. Please alert me on status.

Comments

emmrecs wrote on 11/18/2020, 4:41 PM

@OldSoldier

Welcome to the Magix user to user forums, so not a contact for any Magix staff. As a result no-one who posts here can help you, sorry.

My only suggestion is to email sales@magix.net with full details and ask what is happening. I wonder whether the fact you also ordered the disc backup has somehow delayed things?

Jeff

Forum Moderator