I recently got an email claiming my payment wasn’t received and they would pursue legal action if not paid, but on PayPal and my credit card statement both payments cleared just fine. I’ve tried really hard to contact support for the issue and have updated my payment method to a different card + canceled my contracts for the foreseeable future due to the outright disregard I’ve experienced. If anyone can give me advice on how to speak with a representative that can help ease my mind I would be grateful, thank you.