Photo files

Robertr238 wrote on 9/11/2025, 1:01 PM

I now use an iphone 15 photos and they have an extension ".HEIC." HEIC does not seem to work in Photostory. It loads into photostory but doesn't open the files. Is there an update to Photostory or another fix for this?

Comments

johnebaker wrote on 9/11/2025, 1:58 PM

@Robertr238

HEIC is not a supported format. The images need to be convverted to a supported format eg JPG.

The iPhone should have an app already installed or available from the Apple store for the conversion and possible colour correction.

Alternative an image converter, or an image editor that can import HEIC and batch convert, eg GIMP ,on your PC will do the same conversion.

HTH

John EB
Forum Moderator