Play back choppy and not playing off time line

mike-carioti wrote on 12/23/2019, 10:15 AM

Ok so got problem with magix movie pro 16 playback is choppy and freezing. It acts like it is playing back from import files. After freezing audio continues to play. The cursor in time line dose not move. But if i take it with mouse and drag it along play back is fine. If i use the hot key L and speed up then plays with no audio. Dont understand what is going on. Already uninstaled and reinstalled but still have same problem. Dose anyone have a fix for this?

Comments

johnebaker wrote on 12/23/2019, 10:48 AM

@mike-carioti

Hi and welcome to the forum.

We need more information about your computer specification, program version and details of the video format and resolutuion you are working with - see this topic for details of what is required.

In general this is a common problem when working with Full HD or 4K video and depends on several factors:

  1. Computer specification is below the minimum required for FullHD and/or 4K editing.
     
  2. Project settings - use Proxy files not activated
     
  3. Preview Monitor (blue lightning icon) options - use Reduced resolution and Speed for playback not set.
     
  4. Insufficient hard drive free space or computer memory (RAM) - this will restrict the use of option 2

John EB

Forum Moderator

Last changed by johnebaker on 12/23/2019, 10:49 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

mike-carioti wrote on 12/23/2019, 11:47 AM

It worked fine for last 8 months computer was purchased at same time to make sure it meet all requirements. I just not sure if i hit a hot key i did not know about. All video has been from my phone. All has been fine till last week got 4k camera tried to import but dose not import. Not supported but it is doing it to everything even videos i made with magix before. It is like i turned palyback just inport files that might be proxy i just have no idea played with all settings looked at trouble shooting even uninstalled and reinstalling and it still doing the same thing

johnebaker wrote on 12/24/2019, 4:17 AM

@mike-carioti

Hi

We still need your computer specification and which anti virus program you are using - this may be a driver, Windows or anti-virus issue.

Did anything change on the computer just before the issue started eg Windows upgrade (eg Windows 10 1809 to 1903 or 1909), driver update etc?

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.