Yes, I've managed to resolve it now, by uninstalling everything, but now have a new problem, the orange marker doesn't correspond with the photo that is shown in the mini screen, it's all mixed up!! Thank you for answering me, John
Try doing a program reset - File, Settings, Reset . . . . .
Re-installing should be the last resort when all other avenues have failed, resetting the program, windows arrangement or some of the parameters in the program settings or in the case of a specific audio issue a patch will fix most issues.
Hopefully the reset will fix the issue - if not please come back.