Program freezes up after loading a project...new or old!

Feltman wrote on 12/13/2021, 10:49 AM

Hello..having issues with Magix Movie Edit Pro Premium (version 21.0.1.107) (UDP 3).

Was working fine until yesterday...no matter if I load completed projects are start new ones...it locks up. Any help will be appreciated...I reinstalled the program (twice) as per what I found un the support area

Comments

Feltman wrote on 12/13/2021, 11:03 AM

More info

Lenovo I7, 32 Gig Memory, Nvidia Geforce RTX graphics card...

Former user wrote on 12/13/2021, 3:35 PM

Try updating your Vdist runtimes

The latest can be found here (VisualCppRedist_AIO_x86_x64_56.zip)

https://github.com/abbodi1406/vcredist/releases

Feltman wrote on 12/13/2021, 3:39 PM

Thanks for the info Promidi….not sure I know how to ….can u give me some instructions…..Which folder do I unzip it to….sorry but my tech skills are average 😃

Former user wrote on 12/13/2021, 4:34 PM

There is a single file called "VisualCppRedist_AIO_x86_x64.exe" inside the zipfile.

You don't really have to unzip it to a folder.

Simply double click on VisualCppRedist_AIO_x86_x64_56.zip to expose the “VisualCppRedist_AIO_x86_x64.exe” file.

Then double click on “VisualCppRedist_AIO_x86_x64.exe” from the winzip dialogue to initiate the install.

Even if this does not solve the issue, this will make sure you have the latest Vdist runtimes.

Feltman wrote on 12/13/2021, 6:33 PM

So far it is working.....thanks for the help.....appreciate it 👍