Program won't Burn DVD or BlueRay

AAProds wrote on 9/30/2021, 12:09 AM

@Cecil-Gonzales Gday, we'll need the program name and version number.

Also, could you provide some more information on the burn issue. For example:

Does the burn process only stop at the very end, after the mixing down has occurred, or does it fail during the mix-down process.

Can you see your burner in the Burner list?

If you're using MEP, you could try burning to Image File (in the burner list), then burning using a 3rd party burning program.

Any info you can provide is going to help us work this out.

Cecil-Gonzales wrote on 9/30/2021, 8:34 AM

@AAProds Well, I'm on my 10th try to burn something today. My regular DVD burner works great, so I can burn other files to CD or DVD with no problem. I'm using "C:\Program Files\MAGIX\Movie Edit Pro Premium\2022\". The program shows all the features when you opt to do the burn and seems like it going to work all the way through until you get to the end then it gets an Encoding error, as you reference the mix-down. Now I can use the other feature and just make an mp4 file that seems to copy the project fine. I will get more screenshots in the next reply. Thank you for your assistance.

Cecil-Gonzales wrote on 9/30/2021, 1:39 PM

I downloaded your website burner firmware update FYI, then I change the name of my project as the error msg stated to do FYI, and I'm restarting my PC to update the reg file just in case your app needs it.

johnebaker wrote on 10/1/2021, 4:25 AM

@Cecil-Gonzales

Hi

The 'error' you pointed out in the image above was the program looking for images that are embedded in the music files, there are none, after you switched to the Slideshow music subfolder in the programs file explorer - see the line immediately before that indicated by the arrow in your image above, where it says:

[User action] : Switch explorer subpage to Slideshow music.

You can ignore these error messages.

Can you post the section of the log form where the Burn starts to the crash line + 2 or 3 lines more - it should start with something like this.

-------------------------- 25/11/2020 21:21:10 --------------------------

25/11/2020 21:21:10.756: DLLAV32.DLL loaded, all entry points available

John EB
Forum Moderator

Cecil-Gonzales wrote on 10/1/2021, 11:09 AM

Here is where I can see the code start the burn process.

Cecil-Gonzales wrote on 10/1/2021, 11:10 AM

@AAProds @johnebaker

johnebaker wrote on 10/1/2021, 2:47 PM

@Cecil-Gonzales

Hi

The encoding is tripping up on not getting the correct frame for the Speed effect, Interpolate frames option - have you used the Speed effect to slow down any of the video clips.

If not, then select all the video clips, select the Speed effect and turn off Interpolate intermediate images option, save the project with a new name and then try burning again to disc.

If that fails in the Program settings, Device option tab set the Import, Processing and Export options to Microsoft Warp or CPU.

John EB

Cecil-Gonzales wrote on 10/1/2021, 3:09 PM

@johnebaker

Thank you for the resolution, I will have to give that a try later day.