I digitally downloaded MMM 2013 Premium and I dont see the Best of Soundpool DVD Collection anywhere. I have the Basics_19 sound pool but no "best of" any help?
ayoitsnick,
If you have any Magix download version you usually need to go to 'Help' >> 'Free downloads...' for your additional content.
The Magix site shows four MM 'Special editions' but I find no mention of their including any Soundpool collection. At $49 for MM it seems unlikely it would include a free $39 Soundpool collection.
Regards,
Carl
The Premium Package
with lots of extras!
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Order this product and get the Best of Soundpool DVD Collection (worth $39.99 / C$39.99) absolutely free!
This is what I bought. I didnt recieve any best of soundpool dvd collection with my purchase.
Sorry, I'd not seen the 20th anniversary offer; these specials are often country specific.
If it's not listed in the free downloads under the 'Help' menu then I think you will have to contact Magix support directly. The Q&A and Forum are just user groups..
Yes, you should be geting "The Best of...." with your purchase and as suggested go up to Help and click on additional loops/soundpools....also be sure you have regesterd first. Not regestered, no support from Magix.
welcome aboard and good luck....its possible to do lots of fun stuff
I got the same deal. It says right here Music Maker Premium, Music Studio, and Best of Soundpool DVD collection for a total of $49 I got my package in the mail just now and there is no Soundpool DVD any where to be seen. So I went back and read it again and yes there should be a Sound Pool DVD. We have not recieved what is advertiesed and I am taking it up with Magix. I will let you know how it goes. Here is the link. http://www.magix.com/?id=11817&L=52&phash=xwrrfN5mDLtYgHUy&utm_source=magix&utm_medium=mail&utm_content=muma2013pr&utm_campaign=US_23_upg
Rest assured, you will get your "Best of..." one way or another, either via download or a hard copy. If its via download, make a back-up copy of all your soundpools...if you visit this community often you will see that almost weekly someone will post....."I was just doing blah-blah and now my soundpools are gone, messed up, deleted or some other problem. How do I get them back, please help."
indeed it was an error on Magix side and not my own. I have seen this problem occurring often in the forums and to any one that finds that they did not recieve the "Best of Soundpool" I recommend that you contact Magix right away with your order number, ect.....Magix took care of me and said the replacement is on the way. If it arrives in a timely manner I will again post here to let you know how fast their response is. But they did admit that it was an error on their side. I was merchant for a while so I have been on the other side of this and it is indeed easy to make mistakes but I always admit them immediately and make the customer satisfied. I have faith in Magix and expect they will take care of it.