Reinstallation Necessity/Crash Report

Madgix wrote on 9/1/2014, 9:14 AM

The large (?) (60ish MB) Project Files that I am trying to open in MEP 2013 are loading but crashing the program.

This is a Crash Log --->

----------------------------------------------------------------------
MAGIX Movie Edit Pro 2013 Plus  01.09.2014  09:36
----------------------------------------------------------------------
CrashDump 20140901_093648_v12.0.4.2.dmp successfully written

CrashDump 20140901_093648_v12.0.4.2.dmp successfully written

Unknown Thread   (ThreadID: 00001868)
  eax=00000a2c  ebx=0018edb0  ecx=371a0020  edx=0018ed68
  esi=371a3004  edi=000005fd  ebp=3543ff0c  esp=3543fec0
  eip=5f5b2821  Flags=00010202

  5f5b2819   10 80 3d 8c 64 5c 5f 00
  5f5b2821 > 89 46 fc 74 0a dd d9 d9
  5f5b2829   e8 de e1 d9 1e eb 16 dc

Main Thread
  eax=00000000  ebx=00000000  ecx=00000000  edx=00000000
  esi=00000000  edi=00000000  ebp=00000000  esp=00000000
  eip=00000000  Flags=00000000

  fffffff8   ?? ?? ?? ?? ?? ?? ?? ??
  00000000 > ?? ?? ?? ?? ?? ?? ?? ??
  00000008   ?? ?? ?? ?? ?? ?? ?? ??

videodeluxe.exe 17.10.2013  08:16   687a8a53

Memory Allocation
Base:  1.096
PE:  512
Pages:  262.144

PI:  16.100.448
PI_TEMP_DATA: 50.208
SI:  23.719.336
SI_TEMP_DATA: 1.192.944
FSI:  44.180

Blocks:  23.194
Temporary: 42
BE:  1.032.000
PLE:  47.520.000
BE Pool:  27.916
PLE Pool:  0
wHdr/inst: 0
B.cache inproc: 0
B.cache outproc: 0(0)
B.cache mapped: 23.039.040(3)
V.cache outproc: 0(0)
V.cache mapped: 0(3)
Video:  1.036.840(1.036.840/0)
Bitmap:  0

Video thumbs: 0(0)
SI Display Cache: 4.158.336
PLE Display Cache: 1.064.600

Buffer:  0
Pointer:  0

Title:  0
Memory GF:  0
Memory GF Zero:  0
Memory GF Zero_Dyn:  0
Memory GF Dyn:  0
Memory TT:  0
Audio Effect:  0
PPE:  0

Video Monitor: 0
malloc/free: 0
DIB:  6.282.248

VP: admin:  4.080
VP+Trans: privateData:  188.496
Transitions::  0

Frame Cache: 0
EXIF:  0
VSW:  0
DVDMAKER: 0
global UI (malloc): 0
global UI (valloc): 0
NOWAGGLE: 0
MP3 Reader: 0
JPEG buffer: 0

Private Bytes: 631 MByte

TLS:  973
MXGUI:  27.246.748
Sum:  191.153.480

Pentium III (GenuineIntel)  MMX SIMD
Microsoft Windows NT 6.1 (Build 7601)
Free Virtual Memory: 4095 MB

Call stack:
Address   Frame
5F5B2821  3543FF0C  0001:00001821 C:\Program Files (x86)\MAGIX\Movie Edit Pro 2013 Plus\SMPWrapper.DLL
62531BE3  3543FF6C  vcomp_fork+2A5
62537393  3543FF88  vcomp_atomic_div_r8+12C
75A8338A  3543FF94  BaseThreadInitThunk+12
77E19F72  3543FFD4  RtlInitializeExceptionChain+63
77E19F45  3543FFEC  RtlInitializeExceptionChain+36

A small file opened OK which is confusing.

This morning I was working on my Project File without problems. I shut the video editing program and uninstalled the Chrome Browser and installed a new version of it. After that my MEP problems began.

Could the two things be related ?

Can I install MEP again - OVER THE TOP of my current installation so that I don't lose any settings ?

Should I try a System Restore to get back before I uninstalled Chrome ?

 

 

 

 

Comments

terrypin wrote on 9/1/2014, 12:16 PM

This seems to be the same issue you've already raised in at least two other posts: Crashes and Hardware and Quick Question - Project Filesize Limitations. (Quick??)

I'll confine any replies of mine to the latter.

 

--
Terry, East Grinstead, UK

Last changed by terrypin on 9/1/2014, 12:16 PM, changed a total of 1 times.

Terry, East Grinstead, UK. PC: i7 6700K, 4.0 GHz, 32GB with Win 10 pro. Used many earlier versions of MEPP, currently mainly MEPP 2016 & 2017 (Using scores of macro scripts to add functionality, tailored to these versions.)

Madgix wrote on 9/1/2014, 12:29 PM

Yes. Sorry. I am the same person with the same issue. I have just tried to load an older project and it won't work either. The latest crash report looks longer. It mentions a SMPWrapper.DLL

Do you think I should uninstall MEP and reinstall it ? Are product activation numbers limited ? Can this be installed like a repair without uninstalling it ?