rendering freeze

Andrea-Vizzini wrote on 10/11/2021, 8:31 AM

we did the software update because it was freezing when rendering. We have tried the various option as high lighted but with no result

https://www.magix.info/us/support/article/program-freezing-during-video-editing-or-rendering--235/

We did a 30 minute video and it took us a whole day to render. How we managed was to render snippets of 5 minutes and added all the rendered files and then rendered them altogether again. but we had to lower the quality to 720

Please advise how we should proceed as this is extremely frustrating as this is not normal

Comments

CubeAce wrote on 10/12/2021, 5:29 AM

@Andrea-Vizzini

Hi Andrea and welcome to the user to user forums.

Have you used the search function above on this forum to search for similar problems?

You will find a lot of the problems stem from the computer not normally meeting all of the required minimum specs.

Without the aid of one or more Graphics Processing units, the exports can be exceedingly slow if the processor is also not above the minimum specs.

Unfortunately under such circumstances the behaviour is normal.

A full rundown of your computer specs may help us to tell you if this is the case.

Normally updating or upgrading a program that is already showing signs of being slow effectively makes things worse as the new version invariably requires newer or higher specified components to work and deliver the gains seen in the advertising.

 

Ray.

 

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Andrea-Vizzini wrote on 10/12/2021, 5:51 AM

Thanks Ray for your reply. I'm sure I have sufficient computer power as this computer is about a year old and was one the the better gaming PC's, see detail below

Processor: Ryzen 9 3950X 3.5GHz, 72MB Cache, 16x Cores, 4.7GHz
Memory: Corsair Vengeance PRO RGB 3200MHz 64GB Gaming RAM
Graphics Card: GeForce GTX 1650 Super OC Edition. 4GB GDDR6 Card
Sound Card: Integrated High Quality HD Sound Card
Primary Hard Drive: [NVMe] Hikvision E2000 2TB M.2 SSD
Fire Wire: 3 Port Fire Wire Card
 

CubeAce wrote on 10/12/2021, 6:30 AM

@Andrea-Vizzini

Hi Andrea.

The program settings on your machine should look like this before loading any projects.

As you can see I have the same nvidia card as yourself.

I will say that although the GPU is within the minimum specs I would advise a GTX 2080 or something newer (Turing or newer) with at least 6GB of ram if you are editing anything at 4K or higher as my card is beginning to struggle with more complex 4K projects.

Any attempt to change those settings with an active project normally results in the program crashing so avoid doing so. Do make sure the nvidia card driver is up to date and you do have the latest MEP 2022 patch which came out a few days ago that has helped with increasing the speed of exporting. At least on my system it has.

The CPU should be on tick-over using less than 7 to 10% with the nvidia card almost maxing out in places.

Use Windows Task Manager to keep a track of the systems performance.

Some effects such as noise reduction and some OFX based effects will slow down exports considerably and push CPU usage up to a point where overheating of the CPU can occur without an additional high performance heat dissipation system such as using a heat-pipe base CPU cooler. Keep an eye on such behaviour to see if that is causing a throttling back of CPU performance.

Ray.

[Edit] I do understand I am using MEP 2022 instead of VPX 13 but the screens are very similar. There may be an additional box not shown above.

 

Last changed by CubeAce on 10/12/2021, 7:37 AM, changed a total of 2 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

CubeAce wrote on 10/12/2021, 6:36 AM

@Andrea-Vizzini

Nearly forgot.

For best performance don't have your project video files on your C: drive but another hard drive. Even on fast NVMe drives there is too much data flowing for the drive to keep up with. MVNe's are good at handling lots of small packets of information but slow considerably when handling large data chunks such as video files.

Ideally you need three drives. One for the operating system and program. One for the project files and project folders, and one to export to. That normally prevents data bottlenecks.

Ray.

Last changed by CubeAce on 10/13/2021, 6:16 AM, changed a total of 3 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."