@faisal_ahmed786

Hi

. . . . Graphics: NIVIDIA GeForce GTX 660 . . . .

If you were using the NVidia for HWA and have updated the drivers for this, then you need to revert the drivers back to an older version.

If you were using the i7 integrated GPU for HWA then it is likely the NVidia settings have defaulted to use the Nvidia, you need to change the settings in the NVidia control panel, Manage 3D settings to use the Intel GPU.

HTH

John EB

 

Hi,

Im not sure which one it was. Im going to try switching to i7.

I am in NVidia control panel > 3D Settings. Which settings do I change here?

@faisal_ahmed786

Hi

You can either:

Set the Global setting

On the Global Settings tab select the Intel GPU processor as your preferred graphics processor and click Apply.

Note: this will affect all programs

OR
 

Specify which graphics processor programs are to use:

Open the Program Settings tab if Video Pro X is not listed, click Add. Search for the Video pro X application - the location is

C:\Program Files\MAGIX\Video Pro X\ if you have 2 folders called 8 or 10 open 10 locate video_pro_x.exe

double click to select it.

Open the drop down menu and select the Intel integrated GPU as the preferred graphics processor for MEP and click Apply.

You should now have hardware acceleration back.

HTH

John EB

@faisal_ahmed786

Hi

You can either:

Set the Global setting

On the Global Settings tab select the Intel GPU processor as your preferred graphics processor and click Apply.

Note: this will affect all programs

OR
 

Specify which graphics processor programs are to use:

Open the Program Settings tab if Video Pro X is not listed, click Add. Search for the Video pro X application - the location is

C:\Program Files\MAGIX\Video Pro X\ if you have 2 folders called 8 or 10 open 10 locate video_pro_x.exe

double click to select it.

Open the drop down menu and select the Intel integrated GPU as the preferred graphics processor for MEP and click Apply.

You should now have hardware acceleration back.

HTH

John EB

Thanks. I have followed those steps however don't seem to have Intel as an option. Perhaps this is the problem. Any ideas on why this might be happening?

Hi

From your 4th screenshot in your first post it seems that the program can not detect your Intel iGPU. Can you see it listed in Windows Device Manager? You may need to download and install the Intel graphics driver or activate the Intel integrated graphics by connecting the monitor to the graphics port on your motherboard.

Have you installed the Intel Video drivers ?

Thanks for the advice. It looks like I do not have an Intel driver installed. A quick Google search shows a number of drivers I can install. How do I know which one to select?

Hi

From your 4th screenshot in your first post it seems that the program can not detect your Intel iGPU. Can you see it listed in Windows Device Manager? You may need to download and install the Intel graphics driver or activate the Intel integrated graphics by connecting the monitor to the graphics port on your motherboard.

I can only find the Nvidia one
:

Did you get to the Intel page below? It's tells you how to identify your controller and has links to the proper driver.

https://www.intel.com/content/www/us/en/support/products/80939/graphics-drivers.html

Yes I looked at that page, I don't appear to have an Intel controller, only Nvidia shows up when I follow the steps. I think i've always used the Nvidia card.

The other option suggested was to roll back to a previous version of Nvidia however this does not work either.

I may trial another software package and see if it helps.

Mine is a Core i5 4th generation, yours Core i5 4770 is also a 4th generation. It does have an Intel integrated video. May be your motherboard manufacturer did not wire it up? Does your motherboard have extra video port (i.e. vga/hdmi) ?

Here is the specs of a i7-4770 https://ark.intel.com/products/75122/Intel-Core-i7-4770-Processor-8M-Cache-up-to-3_90-GHz

It's using Intel® HD Graphics 4600.

Download that driver and see if it installs.

Note that your motherboard BIOS may have a setting to turn off Intel Integrated graphics, if it did, you need to go to your BIOS to turn it on.

Hi Wong.
I've had a go at this and ran into an error message.
Could this be due to your last point about the Motherboard? There are HDMI and VGA ports however they all work. How do I access my BIOS?

The computer was an ex-display model so maybe it wasnt wired.

@faisal_ahmed786

Hi

. . . . There are HDMI and VGA ports however they all work. How do I access my BIOS? . . . maybe it wasnt wired. . . . .

If they are working, they are wired - it would be very unusual for a motherboard to have integrated HDMI and VGA /DVi sockets and not be wired.

Use the Intel Driver and Support Assistant to get and install the Intel drivers, to enter the BIOS keep tapping either the Del or F2 during boot up.

HTH

John EB

Thanks. Ive ran the support assistant and it appears there are no updates available. I will try the BIOS but need further instruction on what to change, or a link to a tutorial.

Are there no other options to try in order to use Hardware Acceleration with the Nvidia graphics card?

@faisal_ahmed786

Hi

. . . . I will try the BIOS but need further instruction on what to change, or a link to a tutorial. . . . .

There are several types of bios - you need to know which you have - this should be displayed at the bottom of the screen when you boot the computer or are in the BIOS.

Once you know the type, Google for 'enable integrated graphics in bios type.

. . . . Are there no other options to try in order to use Hardware Acceleration with the Nvidia graphics card? . . . .

How far did you roll back the drivers? I had to roll mine back to v 388.13 for my GT 630.

HTH

John EB

Thanks. Ive ran the support assistant and it appears there are no updates available. I will try the BIOS but need further instruction on what to change, or a link to a tutorial.

Are there no other options to try in order to use Hardware Acceleration with the Nvidia graphics card?

Thanks for the hardware information.

You have a HP 700-060ea and the specs are here https://support.hp.com/sg-en/document/c03824427

Scroll down to the Video Graphic section - your motherboard (MSI 7826 - you can google that, if you want) does "Integrated video not available if a graphics card or an Intel processor ending with “P” is installed." So there are 2 dependency that you have to check. Yes, it is one of those that we saw in another thread.

Easier to remove that Nvidia card and see if the Integrated video works.

Otherwise check the processor type.... may be the details can be seen in MSinfo. Click on the MS icon (previous the start button), with the menu up start typing MSIN and it will find "System Infomation". Run that application and you should see tons of information including your processor type... does that end with 'P" ?

May be better Processor information inside the BIOS?.... I do not know.

May be it is easier to rollback to an older NVDIA graphic driver, if you're not gaming. From what I know games need newer drivers due to bug fixes and better API support.

@johnebaker

Are you able to do Hardware Accelerated CUDA rendering on your GT630? If so it is because it is probably an earlier DDR3 model with the Fermi architecture GF chip and it will work with MEP/VPX.

I do not believe @faisal_ahmed786 will be able to use CUDA rendering on his GTX660 because they changed part way through the 6xx series to the Keplar architecture (GK chip) which will not work with the Magix encoders no matter what driver you install.

@faisal_ahmed786

I do not understand how you are getting output from the motherboard graphic ports but can not see the Intel GPU in Device manager?

I also would not expect your Bios settings to have changed with a Windows restore or reinstall. What type of restore was it?

Peter

 

Easier to remove that Nvidia card and see if the Integrated video works.

Thanks. It does seem like Intel is blocked if a graphics card is present. I tried disabling the Nvidia card however it still does not let me install Intel. Do I need to physcially remove it? If so that might be too advance for me.

Also tried rolling back Nvidia as far as I can but it still doesnt allow Hardware Acceleration.

My guess is you have to remove it to get it out of the equation.

@Scenestealer

Hi Peter

. . . . Are you able to do Hardware Accelerated CUDA rendering on your GT630?. . . .

HWA - yes

. . . . If so it is because it is probably an earlier DDR3 model with the Fermi architecture GF chip and it will work with MEP/VPX . . . .

After removing the card and a lot of searching the Internet - I have been done!!! The card was bought as a Kepler microarchitecture and it is actually Fermi. Too late to get my money back after 5 years 😭😭😭.

John EB

Hi John

Every cloud has a silver lining.....eh!

Peter

For the integrated graphics card to work first, you need to check in the BIOS whether it is enabled