Sony Vegas 14 crash when activating software and logging in

ThePlebyPleb wrote on 12/15/2017, 11:45 AM

I activated the software and when I went to log into my account the app crashed, now I'm locked out of the software as it claims I've already activated the code, meaning I can't use the software I bought, what do I do?

Comments

robertNC wrote on 12/15/2017, 12:43 PM

you can contact magix through your account at magix.com - they can reset the activation probably. I'd recommend getting the newest update before activation also, since it might have fixes for activation issues in the previous update versions.

ThePlebyPleb wrote on 12/15/2017, 12:57 PM

I've contacted them, just waiting on a reply, and I checked I have the newer version already, thanks for the reply though, I'll update my post if MAGIX is able to help

emmrecs wrote on 12/16/2017, 5:45 AM

@ThePlebyPleb

The forum dedicated to the video products formerly produced by Sony is here. I suggest you post any Vegas-specific questions there.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

ThePlebyPleb wrote on 12/16/2017, 6:46 AM

I did it on there as well, I sorted it in the end.