Sound

carlsonp wrote on 8/2/2018, 2:50 PM

When I import video clips from a canon camcorder, there is no sound (voice's talking, etc.). What do I need to do? The clips themselves all have sound in my computer file, before I import them. I'm a novice at this. I have windows 10 & hp computer & Movie Edit Pro were bought within the last year.

Comments

johnebaker wrote on 8/2/2018, 3:17 PM

@carlsonp

Hi and welcome to the forum

See this topic comment.

If that does not fix the issue then we need more information:

Please read this topic and put the following information in your profile signature so we do not have to ask for it:

Computer specification - processor make/model, graphics card or chipset make/model, audio card or chipset make/model, RAM, hard drive configuration and sizes?
Windows version and is it up to date? Press and hold down the Windows key and the R key - in the dialog that opens type in winver and press enter.
Software full name and version number - as found under Help, About . . .

Also include the following where applicable:

Audio and/or video file formats being imported
Export format and settings used
MediaInfo data on audio or video - see below

If you have issues with importing audio or video please use MediaInfo to analyse a problem clip and post the results from the Text view in MediaInfo

Also add any other information you think may be relevant.

Thanks

John EB

Forum Moderator

John EB