Comments

Former user wrote on 7/26/2021, 5:28 PM

Define "it"

johnebaker wrote on 7/27/2021, 7:00 AM

@fozi-mohamed

Hi

As @Former user has commented, we need to know what 'it' is ie we need more information:

Computer specification - see this topic for details of the information required, please quote processor and graphics card make/model in full.

. . . .  i had this problem it is install extra content  . . . .

Is the program installed and all the extra content was installed, however you are now getting the Extra Content installation manager popping up every time you start the program - if so see this comment.

If not then we need more details of the issue you are having.

John EB
Forum Moderator

Last changed by johnebaker on 7/27/2021, 7:01 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.