Hello all, first time post. Sorry If I have unintentionally broken some rules, I tried my best to follow the guidelines for asking a question.
MEP version: 18.0.2.235 (UDP3)
Intel I7 -4790K, 16GB RAM, Nvidia 1080 Graphics Card
Windows 10
I'm using a Canon EOS R in timelapse mode, the camera does a nice job of putting the timelapse together for you and giving you a single .MP4 with an .MOV and no audio.
I cannot get this file to import into Magix correctly. I get an error that tells me quicktime must be installed. I went ahead and tried installing "quicktime alternative" which now allows me to import the file, but it shows up with no video. From what I read I should be able to import this type of file since I am using Pro Premium.
I am able to import the file if i use handbrake to convert it into an MKV, but I would very much like to not have to go through this additional step.
Can anyone offer some advice as to what I may be doing incorrectly?
Thanks,
Tom