Troubl import an mp4 video into Movie Sudio Platinum 13

paul-adams wrote on 6/5/2024, 7:32 PM

Hello and thanks for reading: When I import an mp4 video into Movie Sudio Platinum 13 sometimes it only shows the audio and not both audio and video. Both the successful and unsuccessful vids (About 2:30 min in length) were made on iPhone - then downloaded from iCloud to my new Dell PC using MS Platinum 13 (Windows 11)

Thanks for any help

paul

Comments

AAProds wrote on 6/5/2024, 8:56 PM

@paul-adams

Hello Paul, you're on the wrong forum; this is the Magix Movie Studio forum. The Vegas Movie Studio forum is here:

https://www.vegascreativesoftware.info/us/

Good luck!

All my forum comments are based on or refer to my System 1.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Magix Video Deluxe 2026 Ultimate (although it comes up as "Premium").

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 Home Version 2009

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

Movie Studio 2023

Movie Studio 2024

VPX 12

System 3

Windows 11

CPU i5

GPU

2TB NVME HDD

Movie Studio 2025