Unable to establish connection for activation and registration

David-Pollock wrote on 4/12/2022, 1:33 PM

Vegas Movie Studio Platinum v17. After entering the serial number and my email, clicking the yellow "activate and register immediately online" button results in an error "An online connection could not be established." It appears to be trying to use internet explorer settings to accomplish this, but i have no idea why. I run Windows 10 enterprise. I tried resetting the IE settings, rebooting, and registering again, but it failed in the same manner. I was using the software just 2 weeks ago, but got a new laptop for work, so am trying to move over to that laptop. i have no idea what else to try to activate my software.

Comments

johnebaker wrote on 4/12/2022, 7:09 PM

@David-Pollock

Hi and welcome to the forum - albeit the wrong one.

Vegas products have their own forum - see the Important posts here.

I would suggest you post your question there

This topic will be closed.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

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