unlocking MVPX & content

R35P3CT wrote on 8/24/2017, 4:20 PM

I have a offline PC with a new MVPX. SN as been ok, activation too.

I connect a internet by the LAN first time, Help>Update > There are no updates for MAGIX Video Pro X > Close ... it's ok

I click Help > Install extra content > Download extra content > any component, whatever> Continue and has been downloaded a now i have a message: The installation is only possible after unlocking MAGIX Video Pro X!

 

It's joke?

 

What's the problem?

Windows 10 1703 / 15063.540

64Gb ram / ryzen 1800x

 

 

 

 

 

Comments

browj2 wrote on 8/24/2017, 7:36 PM

Hi,

What is the version number under About?

I had a problem where the installation didn't quite work right but everything seemed to work. Then I noticed that my version was a trial that had expired (was not really a trial, just said it was) with 0 days remaining. It continued to work for months. Then I noticed that updates weren't working. To get everything uninstalled required a tool from Microsoft for which Magix gave me the link. Let me know if this is similar to your problem.

You probably need to reinstall.

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB, 12TB, 14TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

R35P3CT wrote on 8/26/2017, 1:49 PM

15.0.3.138 prev

at this moment 15.0.4171

reinstall not work, I clean to appdata, program files, program data & a fev keys from win registry

A tool from Microsoft???

R35P3CT wrote on 8/28/2017, 11:15 AM

Any one? Where is the problem?

emmrecs wrote on 8/28/2017, 12:20 PM

Hi,

The version number shows you are running the latest version, but re-reading your first post, I wonder whether you left your computer connected to the internet long enough to actually complete the activation process?

From experience, I know that each update requires a "new" activation; you should see a screen with your email and serial number shown. This needs to contact the Magix server and you will then receive a message that your software is fully activated and registered and suggesting that you keep your serial number safely stored somewhere. After the latest update, did you see both these screens? If not, that is why you are seeing the message about needing to unlock VPX. You may need to retry the option to register via Help>Register online.

I suspect the "tool from Microsoft" that browj2 referred to is this one if the Register online option is not available to you.

Jeff

 

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

R35P3CT wrote on 8/29/2017, 4:36 AM

I activated my version Help>Register online but addon not works. Help>Register online after connected to internet by LAN.

Internet and LAN works good, addon downloaded to disk, but when i run content i have message "The installation is only possible after unlocking MAGIX Video Pro X", but nnline registration is complete and is not active/

Never see this message!

 

Program run normal, no trail info, no other problem.

I check today file from M$ & I give a answear