"User abort"

johnebaker wrote on 4/4/2014, 4:59 PM

Hi

There is not enough information to provide an answer, other than that this message usually appears if you cancel the process or hit the Esc key. If this is a laptop then accidental touching or brushing a finger or hand over the touchpad may have cancelled the burn.

Please give your complete computer specification, Windows version and whether 32 or 64 bit.

Other useful information:

- free space on your hard drive

- an extract from the log file (location will depend on the version of Windows and MEP you have) showing the process from the start of the Burn to the error message.

- Burn settings used

- type of disc in the BD burner

John

beachforme wrote on 4/6/2014, 1:52 AM

AMD 3.6GHz Turbo Core

Memory 8 GB

Free Hard Drive Space 64.4 GB

Windows 7 Home Premium

Radeon HD 5450 2GB Video Card

On Cut 13 of 28 (Abort by user)

-------------------------- 04/05/2014 09:16:35 PM --------------------------

04/05/2014 09:16:35 PM.856:   DLLAV32.DLL loaded, all entry points available
04/05/2014 09:16:35 PM.856:   AVSDK MsgCbFunc registered
04/05/2014 09:16:35 PM.856:   AVSDK: StatCbFunc registered
04/05/2014 09:16:46 PM.308:   AVSDK Version 8.1.186
04/05/2014 09:16:46 PM.308:   ------------ Reading Device Info ----------------
04/05/2014 09:16:46 PM.308:   AVSDK: 2 device(s) found
04/05/2014 09:16:46 PM.308:   Adapter=1 ID=1 LUN=16   D:ASUS DRW-24F1ST   a Revision:1.00
04/05/2014 09:16:46 PM.308:   Adapter=255 ID=4 LUN=0   G:BUFFALO Optical Drive Revision:2.00
04/05/2014 09:16:46 PM.308:   AVSDK: 2 record device(s) available
04/05/2014 09:16:46 PM.308:   ------------ done ----------------
04/05/2014 09:16:46 PM.417:   setting no speed limit
04/05/2014 09:16:46 PM.417:   !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
04/05/2014 09:16:46 PM.783:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
04/05/2014 09:16:51 PM.888:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
04/05/2014 09:30:56 PM.818:   Open Project: Toys_in_the_Attic -- bd project 2014-04-05
04/05/2014 09:30:56 PM.818:   VideoMode: NTSC   Temp Dir: C:\Users\PC FEB 2014\Documents\MAGIX_Movie_Edit_Pro_16_Plus\Disc Images\
04/05/2014 09:30:56 PM.818:   dll version 4.3.6.2
04/05/2014 09:31:20 PM.171:   Step 1 of 28, Encoding movie 1 ...
04/05/2014 09:31:20 PM.171:   Step 1 done
04/05/2014 09:31:20 PM.171:   Step 2 of 28, Encoding movie 2 ...
04/05/2014 09:31:20 PM.186:   Step 2 done
04/05/2014 09:31:20 PM.186:   Step 3 of 28, Encoding movie 3 ...
04/05/2014 09:31:20 PM.186:   Step 3 done
04/05/2014 09:31:20 PM.186:   Step 4 of 28, Encoding movie 4 ...
04/05/2014 09:31:20 PM.186:   Step 4 done
04/05/2014 09:31:20 PM.186:   Step 5 of 28, Encoding movie 5 ...
04/05/2014 09:31:20 PM.202:   Step 5 done
04/05/2014 09:31:20 PM.202:   Step 6 of 28, Encoding movie 6 ...
04/05/2014 09:43:51 PM.715:   Step 6 done
04/05/2014 09:43:51 PM.715:   Step 7 of 28, Encoding movie 7 ...
04/05/2014 09:58:28 PM.569:   Step 7 done
04/05/2014 09:58:28 PM.569:   Step 8 of 28, Encoding movie 8 ...
04/05/2014 10:07:41 PM.963:   Step 8 done
04/05/2014 10:07:41 PM.963:   Step 9 of 28, Encoding movie 9 ...
04/05/2014 10:18:41 PM.313:   Step 9 done
04/05/2014 10:18:41 PM.313:   Step 10 of 28, Encoding movie 10 ...
04/05/2014 10:27:43 PM.317:   Step 10 done
04/05/2014 10:27:43 PM.317:   Step 11 of 28, Encoding movie 11 ...
04/05/2014 11:06:30 PM.859:   Step 11 done
04/05/2014 11:06:30 PM.859:   Step 12 of 28, Encoding movie 12 ...
04/05/2014 11:25:13 PM.713:   Step 12 done
04/05/2014 11:25:13 PM.744:   Step 13 of 28, Encoding movie menu...
04/05/2014 11:25:22 PM.200:   Step 13 done
04/05/2014 11:25:22 PM.200:   ERROR: PrepareDVDVideoFiles() failed with errNo 11 - user cancelled
04/05/2014 11:25:22 PM.215:   !!! DBK error in BurnProject: 1 - user cancelled operation !!!
04/05/2014 11:26:10 PM.887:   Open Project: Toys_in_the_Attic -- bd project 2014-04-05
04/05/2014 11:26:10 PM.887:   VideoMode: NTSC   Temp Dir: C:\Users\PC FEB 2014\Documents\MAGIX_Movie_Edit_Pro_16_Plus\Disc Images\
04/05/2014 11:26:10 PM.887:   dll version 4.3.6.2
04/05/2014 11:26:14 PM.273:   Step 1 of 28, Encoding movie 1 ...
04/05/2014 11:26:14 PM.288:   Step 1 done
04/05/2014 11:26:14 PM.288:   Step 2 of 28, Encoding movie 2 ...
04/05/2014 11:26:14 PM.288:   Step 2 done
04/05/2014 11:26:14 PM.288:   Step 3 of 28, Encoding movie 3 ...
04/05/2014 11:26:14 PM.304:   Step 3 done
04/05/2014 11:26:14 PM.304:   Step 4 of 28, Encoding movie 4 ...
04/05/2014 11:26:14 PM.304:   Step 4 done
04/05/2014 11:26:14 PM.304:   Step 5 of 28, Encoding movie 5 ...
04/05/2014 11:26:14 PM.304:   Step 5 done
04/05/2014 11:26:14 PM.304:   Step 6 of 28, Encoding movie 6 ...
04/05/2014 11:26:14 PM.304:   Step 6 done
04/05/2014 11:26:14 PM.319:   Step 7 of 28, Encoding movie 7 ...
04/05/2014 11:26:14 PM.319:   Step 7 done
04/05/2014 11:26:14 PM.319:   Step 8 of 28, Encoding movie 8 ...
04/05/2014 11:26:14 PM.319:   Step 8 done
04/05/2014 11:26:14 PM.319:   Step 9 of 28, Encoding movie 9 ...
04/05/2014 11:26:14 PM.319:   Step 9 done
04/05/2014 11:26:14 PM.319:   Step 10 of 28, Encoding movie 10 ...
04/05/2014 11:26:14 PM.335:   Step 10 done
04/05/2014 11:26:14 PM.335:   Step 11 of 28, Encoding movie 11 ...
04/05/2014 11:26:14 PM.335:   Step 11 done
04/05/2014 11:26:14 PM.335:   Step 12 of 28, Encoding movie 12 ...
04/05/2014 11:26:14 PM.335:   Step 12 done
04/05/2014 11:26:14 PM.351:   Step 13 of 28, Encoding movie menu...
04/05/2014 11:26:19 PM.577:   Step 13 done
04/05/2014 11:26:19 PM.577:   ERROR: PrepareDVDVideoFiles() failed with errNo 11 - user cancelled
04/05/2014 11:26:19 PM.592:   !!! DBK error in BurnProject: 1 - user cancelled operation !!!
04/05/2014 11:26:32 PM.743:   Open Project: Toys_in_the_Attic -- bd project 2014-04-05
04/05/2014 11:26:32 PM.743:   VideoMode: NTSC   Temp Dir: C:\Users\PC FEB 2014\Documents\MAGIX_Movie_Edit_Pro_16_Plus\Disc Images\
04/05/2014 11:26:32 PM.743:   dll version 4.3.6.2
04/05/2014 11:26:34 PM.194:   Step 1 of 28, Encoding movie 1 ...
04/05/2014 11:26:34 PM.194:   Step 1 done
04/05/2014 11:26:34 PM.194:   Step 2 of 28, Encoding movie 2 ...
04/05/2014 11:26:34 PM.209:   Step 2 done
04/05/2014 11:26:34 PM.209:   Step 3 of 28, Encoding movie 3 ...
04/05/2014 11:26:34 PM.209:   Step 3 done
04/05/2014 11:26:34 PM.209:   Step 4 of 28, Encoding movie 4 ...
04/05/2014 11:26:34 PM.225:   Step 4 done
04/05/2014 11:26:34 PM.225:   Step 5 of 28, Encoding movie 5 ...
04/05/2014 11:26:34 PM.225:   Step 5 done
04/05/2014 11:26:34 PM.225:   Step 6 of 28, Encoding movie 6 ...
04/05/2014 11:26:34 PM.225:   Step 6 done
04/05/2014 11:26:34 PM.225:   Step 7 of 28, Encoding movie 7 ...
04/05/2014 11:26:34 PM.225:   Step 7 done
04/05/2014 11:26:34 PM.225:   Step 8 of 28, Encoding movie 8 ...
04/05/2014 11:26:34 PM.241:   Step 8 done
04/05/2014 11:26:34 PM.241:   Step 9 of 28, Encoding movie 9 ...
04/05/2014 11:26:34 PM.241:   Step 9 done
04/05/2014 11:26:34 PM.241:   Step 10 of 28, Encoding movie 10 ...
04/05/2014 11:26:34 PM.241:   Step 10 done
04/05/2014 11:26:34 PM.241:   Step 11 of 28, Encoding movie 11 ...
04/05/2014 11:26:34 PM.241:   Step 11 done
04/05/2014 11:26:34 PM.256:   Step 12 of 28, Encoding movie 12 ...
04/05/2014 11:26:34 PM.256:   Step 12 done
04/05/2014 11:26:34 PM.272:   Step 13 of 28, Encoding movie menu...
04/05/2014 11:26:39 PM.467:   Step 13 done
04/05/2014 11:26:39 PM.467:   ERROR: PrepareDVDVideoFiles() failed with errNo 11 - user cancelled
04/05/2014 11:26:39 PM.482:   !!! DBK error in BurnProject: 1 - user cancelled operation !!!
04/05/2014 11:26:47 PM.064:   Open Project: Toys_in_the_Attic -- bd project 2014-04-05
04/05/2014 11:26:47 PM.064:   VideoMode: NTSC   Temp Dir: C:\Users\PC FEB 2014\Documents\MAGIX_Movie_Edit_Pro_16_Plus\Disc Images\
04/05/2014 11:26:47 PM.064:   dll version 4.3.6.2
04/05/2014 11:27:09 PM.278:   Step 1 of 28, Encoding movie 1 ...
04/05/2014 11:27:09 PM.294:   Step 1 done
04/05/2014 11:27:09 PM.294:   Step 2 of 28, Encoding movie 2 ...
04/05/2014 11:27:09 PM.294:   Step 2 done
04/05/2014 11:27:09 PM.294:   Step 3 of 28, Encoding movie 3 ...
04/05/2014 11:27:09 PM.309:   Step 3 done
04/05/2014 11:27:09 PM.309:   Step 4 of 28, Encoding movie 4 ...
04/05/2014 11:27:09 PM.309:   Step 4 done
04/05/2014 11:27:09 PM.309:   Step 5 of 28, Encoding movie 5 ...
04/05/2014 11:27:09 PM.325:   Step 5 done
04/05/2014 11:27:09 PM.325:   Step 6 of 28, Encoding movie 6 ...
04/05/2014 11:27:09 PM.325:   Step 6 done
04/05/2014 11:27:09 PM.325:   Step 7 of 28, Encoding movie 7 ...
04/05/2014 11:27:09 PM.325:   Step 7 done
04/05/2014 11:27:09 PM.325:   Step 8 of 28, Encoding movie 8 ...
04/05/2014 11:27:09 PM.325:   Step 8 done
04/05/2014 11:27:09 PM.325:   Step 9 of 28, Encoding movie 9 ...
04/05/2014 11:27:09 PM.325:   Step 9 done
04/05/2014 11:27:09 PM.325:   Step 10 of 28, Encoding movie 10 ...
04/05/2014 11:27:09 PM.341:   Step 10 done
04/05/2014 11:27:09 PM.341:   Step 11 of 28, Encoding movie 11 ...
04/05/2014 11:27:09 PM.341:   Step 11 done
04/05/2014 11:27:09 PM.341:   Step 12 of 28, Encoding movie 12 ...
04/05/2014 11:27:09 PM.341:   Step 12 done
04/05/2014 11:27:09 PM.356:   Step 13 of 28, Encoding movie menu...
04/05/2014 11:27:14 PM.598:   Step 13 done
04/05/2014 11:27:14 PM.598:   ERROR: PrepareDVDVideoFiles() failed with errNo 11 - user cancelled
04/05/2014 11:27:14 PM.613:   !!! DBK error in BurnProject: 1 - user cancelled operation !!!
04/05/2014 11:27:19 PM.917:   Open Project: Toys_in_the_Attic -- bd project 2014-04-05
04/05/2014 11:27:19 PM.917:   VideoMode: NTSC   Temp Dir: C:\Users\PC FEB 2014\Documents\MAGIX_Movie_Edit_Pro_16_Plus\Disc Images\
04/05/2014 11:27:19 PM.917:   dll version 4.3.6.2
04/05/2014 11:27:22 PM.148:   Step 1 of 28, Encoding movie 1 ...
04/05/2014 11:27:22 PM.148:   Step 1 done
04/05/2014 11:27:22 PM.164:   Step 2 of 28, Encoding movie 2 ...
04/05/2014 11:27:22 PM.164:   Step 2 done
04/05/2014 11:27:22 PM.164:   Step 3 of 28, Encoding movie 3 ...
04/05/2014 11:27:22 PM.164:   Step 3 done
04/05/2014 11:27:22 PM.164:   Step 4 of 28, Encoding movie 4 ...
04/05/2014 11:27:22 PM.164:   Step 4 done
04/05/2014 11:27:22 PM.179:   Step 5 of 28, Encoding movie 5 ...
04/05/2014 11:27:22 PM.179:   Step 5 done
04/05/2014 11:27:22 PM.179:   Step 6 of 28, Encoding movie 6 ...
04/05/2014 11:27:22 PM.179:   Step 6 done
04/05/2014 11:27:22 PM.179:   Step 7 of 28, Encoding movie 7 ...
04/05/2014 11:27:22 PM.179:   Step 7 done
04/05/2014 11:27:22 PM.195:   Step 8 of 28, Encoding movie 8 ...
04/05/2014 11:27:22 PM.195:   Step 8 done
04/05/2014 11:27:22 PM.195:   Step 9 of 28, Encoding movie 9 ...
04/05/2014 11:27:22 PM.195:   Step 9 done
04/05/2014 11:27:22 PM.195:   Step 10 of 28, Encoding movie 10 ...
04/05/2014 11:27:22 PM.195:   Step 10 done
04/05/2014 11:27:22 PM.195:   Step 11 of 28, Encoding movie 11 ...
04/05/2014 11:27:22 PM.195:   Step 11 done
04/05/2014 11:27:22 PM.195:   Step 12 of 28, Encoding movie 12 ...
04/05/2014 11:27:22 PM.211:   Step 12 done
04/05/2014 11:27:22 PM.211:   Step 13 of 28, Encoding movie menu...
04/05/2014 11:27:27 PM.437:   Step 13 done
04/05/2014 11:27:27 PM.437:   ERROR: PrepareDVDVideoFiles() failed with errNo 11 - user cancelled
04/05/2014 11:27:27 PM.452:   !!! DBK error in BurnProject: 1 - user cancelled operation !!!
04/05/2014 11:28:12 PM.318:   Open Project: Toys_in_the_Attic -- bd project 2014-04-05
04/05/2014 11:28:12 PM.318:   VideoMode: NTSC   Temp Dir: C:\Users\PC FEB 2014\Documents\MAGIX_Movie_Edit_Pro_16_Plus\Disc Images\
04/05/2014 11:28:12 PM.318:   dll version 4.3.6.2
04/05/2014 11:28:14 PM.424:   Step 1 of 28, Encoding movie 1 ...
04/05/2014 11:28:14 PM.424:   Step 1 done
04/05/2014 11:28:14 PM.424:   Step 2 of 28, Encoding movie 2 ...
04/05/2014 11:28:14 PM.424:   Step 2 done
04/05/2014 11:28:14 PM.440:   Step 3 of 28, Encoding movie 3 ...
04/05/2014 11:28:14 PM.440:   Step 3 done
04/05/2014 11:28:14 PM.440:   Step 4 of 28, Encoding movie 4 ...
04/05/2014 11:28:14 PM.440:   Step 4 done
04/05/2014 11:28:14 PM.455:   Step 5 of 28, Encoding movie 5 ...
04/05/2014 11:28:14 PM.455:   Step 5 done
04/05/2014 11:28:14 PM.455:   Step 6 of 28, Encoding movie 6 ...
04/05/2014 11:28:14 PM.455:   Step 6 done
04/05/2014 11:28:14 PM.455:   Step 7 of 28, Encoding movie 7 ...
04/05/2014 11:28:14 PM.455:   Step 7 done
04/05/2014 11:28:14 PM.471:   Step 8 of 28, Encoding movie 8 ...
04/05/2014 11:28:14 PM.471:   Step 8 done
04/05/2014 11:28:14 PM.471:   Step 9 of 28, Encoding movie 9 ...
04/05/2014 11:28:14 PM.471:   Step 9 done
04/05/2014 11:28:14 PM.471:   Step 10 of 28, Encoding movie 10 ...
04/05/2014 11:28:14 PM.471:   Step 10 done
04/05/2014 11:28:14 PM.486:   Step 11 of 28, Encoding movie 11 ...
04/05/2014 11:28:14 PM.486:   Step 11 done
04/05/2014 11:28:14 PM.486:   Step 12 of 28, Encoding movie 12 ...
04/05/2014 11:28:14 PM.486:   Step 12 done
04/05/2014 11:28:14 PM.502:   Step 13 of 28, Encoding movie menu...
04/05/2014 11:28:19 PM.697:   Step 13 done
04/05/2014 11:28:19 PM.712:   ERROR: PrepareDVDVideoFiles() failed with errNo 11 - user cancelled
04/05/2014 11:28:19 PM.712:   !!! DBK error in BurnProject: 1 - user cancelled operation !!!
04/05/2014 11:28:28 PM.074:   Open Project: Toys_in_the_Attic -- bd project 2014-04-05
04/05/2014 11:28:28 PM.074:   VideoMode: NTSC   Temp Dir: C:\Users\PC FEB 2014\Documents\MAGIX_Movie_Edit_Pro_16_Plus\Disc Images\
04/05/2014 11:28:28 PM.074:   dll version 4.3.6.2
04/05/2014 11:28:32 PM.036:   Step 1 of 28, Encoding movie 1 ...
04/05/2014 11:30:54 PM.714:   Step 1 done
04/05/2014 11:30:54 PM.714:   ERROR: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed
04/05/2014 11:30:54 PM.714:   !!! DBK error in BurnProject: 10 - movie encoding failed !!!

Works on DVD but not Blu Ray.

Please HELP!!

beachforme wrote on 4/6/2014, 2:11 AM

Crash Log Maybe this will help.

----------------------------------------------------------------------
MAGIX Movie Edit Pro 16 Plus 05.04.2014 23:28
----------------------------------------------------------------------
Error in module "mdahddvd.dll" (Load address: 0x0aba0000) to address 0x0abca41b
Exception 0xc0000005 "ACCESS_VIOLATION"

Unknown Thread (ThreadID: 0000021c)
eax=00000000 ebx=42dff00c ecx=00000000 edx=0f761000
esi=00000000 edi=00000000 ebp=42dfe600 esp=42dfe5cc
eip=0abca41b Flags=00010246

0abca413 8b 55 18 03 55 f4 31 c0
0abca41b > 8a 02 89 45 d4 83 7d d4
0abca423 18 75 4c 8b 45 18 03 45

Main Thread
eax=00000000 ebx=00000000 ecx=00000000 edx=00000000
esi=00000000 edi=00000000 ebp=00000000 esp=00000000
eip=00000000 Flags=00000000

fffffff8 ?? ?? ?? ?? ?? ?? ?? ??
00000000 > ?? ?? ?? ?? ?? ?? ?? ??
00000008 ?? ?? ?? ?? ?? ?? ?? ??

MovieEdit.exe 18.12.2009 14:24 d71b1571

Memory Allocation
Base: 5.552
PE: 512
Pages: 262.144

PI: 3.432.544
SI: 47.318.400
FSI: 6.660

Blocks: 3.804
Temporary: 6.221.008
BE: 960.000
PLE: 900.000
BE Pool: 1.848
PLE Pool: 0
wHdr/inst: 0
Bitmap Cache: 107.090.548
Video: 8.741.896(37.004.848/30.036.392)
Bitmap: 332.256

Video Cache: 8.848.268(105)
SI Display Cache: 18.572.240
PLE Display Cache: 429.736

Buffer: 326.688
Pointer: 0

Title: 2.928
Memory GF: 0
Memory GF Zero: 0
Memory GF Zero_Dyn: 0
Memory GF Dyn: 0
Memory TT: 0
Audio Effect: 4.192
PPE: 224.000

Video Monitor: 0
malloc/free: 0
DIB: 10.750.176
Video Plugins: 0
Frame Cache: 0
EXIF: 960
VSW: 0

TLS: 927
MXGUI: 28.477.712
Sum: 243.427.130

Pentium 4 (AuthenticAMD) MMX SIMD
Microsoft Windows NT 6.1 (Build 7601)
Free Virtual Memory: 4095 MB

Call stack:
Address Frame
0ABCA41B 42DFE600 muxEmuMainconcept+19C5

----------------------------------------------------------------------
MAGIX Movie Edit Pro 16 Plus 06.04.2014 00:00
----------------------------------------------------------------------
Error in module "mdahddvd.dll" (Load address: 0x0aba0000) to address 0x0abca095
Exception 0xc0000005 "ACCESS_VIOLATION"

Unknown Thread (ThreadID: 0000021c)
eax=00000000 ebx=00000000 ecx=00000000 edx=00000000
esi=42dff00c edi=1835e840 ebp=42dfe8a8 esp=42dfe82c
eip=0abca095 Flags=00010256

0abca08d 55 90 c1 e2 05 8b 45 fc
0abca095 > 8b 40 10 01 d0 8b 40 10
0abca09d 8b 55 fc 03 42 38 c7 45

Main Thread
eax=00000000 ebx=00000000 ecx=00000000 edx=00000000
esi=00000000 edi=00000000 ebp=00000000 esp=00000000
eip=00000000 Flags=00000000

fffffff8 ?? ?? ?? ?? ?? ?? ?? ??
00000000 > ?? ?? ?? ?? ?? ?? ?? ??
00000008 ?? ?? ?? ?? ?? ?? ?? ??

MovieEdit.exe 18.12.2009 14:24 d71b1571

Memory Allocation
Base: 5.552
PE: 512
Pages: 262.144

PI: 3.432.544
SI: 47.318.400
FSI: 6.660

Blocks: 3.804
Temporary: 1.037.008
BE: 960.000
PLE: 900.000
BE Pool: 1.848
PLE Pool: 0
wHdr/inst: 0
Bitmap Cache: 107.090.548
Video: 5.540.680(33.803.632/30.036.392)
Bitmap: 332.256

Video Cache: 3.664.268(105)
SI Display Cache: 18.572.240
PLE Display Cache: 429.736

Buffer: 326.688
Pointer: 0

Title: 2.928
Memory GF: 0
Memory GF Zero: 0
Memory GF Zero_Dyn: 0
Memory GF Dyn: 0
Memory TT: 0
Audio Effect: 4.192
PPE: 224.000

Video Monitor: 0
malloc/free: 0
DIB: 10.750.176
Video Plugins: 0
Frame Cache: 0
EXIF: 960
VSW: 0

TLS: 926
MXGUI: 28.477.712
Sum: 229.857.914

Pentium 4 (AuthenticAMD) MMX SIMD
Microsoft Windows NT 6.1 (Build 7601)
Free Virtual Memory: 4095 MB

Call stack:
Address Frame
0ABCA095 42DFE8A8 muxEmuMainconcept+163F
1835E840 42DFEA38 0000:00000000
0ABC7377 42DFEA70 ExitMuxer+EA
17DEEDA4 42DFEA84 Test+1062
17DFBDC7 42DFEAD0 Test+E085
17DF908B 42DFEB6C Test+B349
009360E0 42DFEBFC 0001:005340E0 C:\Program Files (x86)\MAGIX\Movie_Edit_Pro_16_Plus\MovieEdit.exe
009385D0 42DFEE00 0001:005365D0 C:\Program Files (x86)\MAGIX\Movie_Edit_Pro_16_Plus\MovieEdit.exe
00931A3C 42DFEFF4 0001:0052FA3C C:\Program Files (x86)\MAGIX\Movie_Edit_Pro_16_Plus\MovieEdit.exe
004D593A 42E008B4 0001:000D393A C:\Program Files (x86)\MAGIX\Movie_Edit_Pro_16_Plus\MovieEdit.exe
004D4FEA 42E00930 0001:000D2FEA C:\Program Files (x86)\MAGIX\Movie_Edit_Pro_16_Plus\MovieEdit.exe
166551E4 42E011F4 GetDllVersionNr+1A4F4
166205E8 42E011F8 0001:0002F5E8 C:\Program Files (x86)\MAGIX\Movie_Edit_Pro_16_Plus\dvdmaker.dll
253B3100 42E011FC 0000:00000000

----------------------------------------------------------------------
MAGIX Movie Edit Pro 16 Plus 06.04.2014 00:06
----------------------------------------------------------------------
Error in module "DSP_DLL_02.dll" (Load address: 0x126d0000) to address 0x1273277f
Exception 0xc0000005 "ACCESS_VIOLATION"

Main Thread (ThreadID: 00000b0c)
eax=00003c72 ebx=00000000 ecx=3159a160 edx=31a29004
esi=00000000 edi=3166c730 ebp=c378a9b0 esp=0018f3a0
eip=1273277f Flags=00010202

12732777 00 00 83 c2 04 8b 6d 00
1273277f > 89 6a fc 8b ac b1 c0 00
12732787 00 00 83 c5 04 3b ef 89

MovieEdit.exe 18.12.2009 14:24 d71b1571

Memory Allocation
Base: 5.552
PE: 512
Pages: 262.144

PI: 3.330.080
SI: 48.056.160
FSI: 6.216

Blocks: 3.476
Temporary: 160
BE: 960.000
PLE: 900.000
BE Pool: 1.848
PLE Pool: 0
wHdr/inst: 352
Bitmap Cache: 66.677.124
Video: 10.868.400(12.674.368/1.805.968)
Bitmap: 332.256

Video Cache: 2.453.520(98)
SI Display Cache: 16.645.616
PLE Display Cache: 25.128

Buffer: 1.618.480
Pointer: 0

Title: 3.291
Memory GF: 0
Memory GF Zero: 0
Memory GF Zero_Dyn: 0
Memory GF Dyn: 0
Memory TT: 0
Audio Effect: 4.184
PPE: 224.000

Video Monitor: 0
malloc/free: 0
DIB: 10.750.176
Video Plugins: 0
Frame Cache: 0
EXIF: 960
VSW: 0

TLS: 924
MXGUI: 28.477.712
Sum: 192.119.033

Pentium 4 (AuthenticAMD) MMX SIMD
Microsoft Windows NT 6.1 (Build 7601)
Free Virtual Memory: 4095 MB

Call stack:
Address Frame
1273277F 0018F3A8 FilterDspDllMsg+2EFAF

johnebaker wrote on 4/6/2014, 4:07 AM

Hi

I think the issue you are having is a problem with the menu template you have selected it may be one of the buggy ones which can fail.

Looking at the log, it appears there are 12 seperate movies in the project. Each of which is empty or extremely short - it could be this that is causing the failure with the menu enoding.

How many movies are there in this project ? Click the film reel icon below the preview monitor - this wil show you how many movies there are - remove all the empty ones if they are not supposed to be there.

Which menu template are you using and are you customising it?

Is the Buffalo drive an external USB drive Blu-Ray writer?

HTH

John

beachforme wrote on 4/6/2014, 1:42 PM

Hello John,

Thank you for your help with this. The man hours for this project are really adding up. I am using the Buffalo USB Drive Blu Ray burner.

I have selected an animated menu provided in the program. It has a image of a speaker and is red.

Yes I have customized the menu. This works for DVD but for Blu Ray does not complete.

Yes there are 12 movies in the project. They are short 3 to 8 minute music videos.

I will try another template and see if that will work.

Should I use user difined on the setting or chose on of the ntsc settings in the dialog box? Which one is most likely to succeed?

Thank you,

Will