Video Clip to Timeline Causing Registration Error Frustration

Lorenzo-C wrote on 6/2/2021, 11:47 AM

Setup: Vegas Pro 18 (build 527), Windows 7, 16gb ram, AMD radeon GPU card

When I try placing video clip, for example P1210830.mov, on a timeline, why do I get this registration error message?

This serial number has already been registered to another email address. Please contact MAGIX support. Error code: -24

Comments

johnebaker wrote on 6/2/2021, 12:41 PM

@Lorenzo-C

Hi and welcome to the forum - albeit the wrong one.

Vegas products have their own forum see the Important posts here.  

This topic will be closed

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

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Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.