Comments

johnebaker wrote on 8/24/2014, 4:09 PM

Hi

. . . . Do I have to buy a new software every year? . . . .

Not necessarily - but it would help if we had more information:

   -  What is your full computer specification?

   -  What version of Windows are you running and is it 32 or 64bit?

   -  Are you using the integrated Iris Pro 4200 graphics

   -  Are there any error messages?

   -  Does the program open then immediately close?

. . . . MX plus installed. 1,5 years old 2013 version . . .

??? - which version of MEP are you referring to MX ,  2013 or both?  MX and 2013 are two different versions of MEP.

John

Last changed by johnebaker on 8/24/2014, 4:11 PM, changed a total of 3 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

KunaLoop wrote on 8/27/2014, 1:04 PM

Intel Core i7 4770R 3.90 GHz, 8Gt DDR3, 120Gt SSD, Intel Iris Pro graphics 5200, Windows 7 ultimate 64b

If any ideas of solving the problem, I´ll be happy!  :)

KunaLoop wrote on 8/27/2014, 1:05 PM

And yes its opening and immediately closing....

KunaLoop wrote on 8/27/2014, 1:08 PM

And, yes I also have 16Gb DDR, not 8