Video deluxe Pro 2013 has stopped working

profilaxagm wrote on 8/25/2013, 5:40 AM

I get the before mentioned message every time I try to run the program.

1. I Reinstalled the application

2. I removed the Videodeluxe.ini file as proposed at this site:

http://www.magix.info/us/magix-video-deluxe-mx-plus-has-stopped-working..forum.648285.html

Nothing solved the problem.

Does anybody has experienced the same issue?

Thanks in advance,

Gabor

Comments

johnebaker wrote on 8/25/2013, 10:17 AM

Hi

Which version of Windows are you using and is it 32 or 64 bit.

Which Anti-virus do you have installed?

Was the program working before or did this occur immediately after installation the first time?

Re-installing does not necessarily work as there are remnants left behind by the uninstaller and you must run the Magix cleanup tool before re-installing.

John

Last changed by johnebaker on 8/25/2013, 10:18 AM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

profilaxagm wrote on 9/1/2013, 5:34 PM

Hi John, 

I'm using Win8 64 bit,

Norton antivirus,

After uninstalling I run the Magix cleaner program,

The program have been working about five weeks before error occurred.

Thanks in advance

Gabor

johnebaker wrote on 9/1/2013, 5:47 PM

Hi Gabor

Is MEP 2013 patched to the latest version or did you use a fresh download?

. . . Norton antivirus . . .

Try a repair,  with Norton turned off or disabled as much as possible and disconnected from the Internet.

If using the download then this is at the stage where the download has finished but just before you hit the final button to do the repair.

HTH

John

Last changed by johnebaker on 9/1/2013, 5:47 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

alexpip.wilkinson wrote on 1/17/2014, 12:31 PM

ive found you can simply load Magix Video Editor from its source (i guess you where using the shortcut), just paste the following code in the start menu (win7, xp, vista):  %Program Files%\MAGIX\MovieEditPro\Videodeluxe.exe

hope this helped someone!