Those settings are already turned on.

Also, the USB does not light up when connected, if that is a problem. The camcorder comes with a mono AV cable, with yellow and black connectors, rather than yellow, red, and white.

@Sami-Pekonmki

The camcorder comes with a mono AV cable, with yellow and black connectors, rather than yellow, red, and white.

That mono cable might be the source of the problem!

The USB dongle will expect a single video input (usually the yellow socket) and two (stereo) audio inputs, Red (stereo right) and White (stereo left). Have you tried connecting the yellow plug to the yellow socket and then the black plug to either the Red or White socket?

Does your camera have only this "mono" output? If so, this is very unusual (IME) or the camera is rather old. Can you tell us exactly which make and model of camera this is?

In your first post you say I have my camcorder attached to the AV inputs provided with the DVD. What do you mean about the DVD? Are you connecting the camera directly to the USB dongle? Mention of a DVD might suggest you are connecting the camera to a DVD player and then connecting the player to the dongle.

You also mention the USB does not light up. It is some time since I used a Magix USB Video Convertor dongle but I have no memory of it "lighting up".

Sorry for all the questions but we really do want to help you!

Jeff
Forum Moderator

Thank you for the really fast response.

I bought another cable with all 3 connectors but it had a stupid problem with the plastic cover on the connector being too thick to fit in the small slot that the AV input was in. I tried connecting the black cable to the white slot.

By DVD I mean I have the physical copy of the software. It came with input cables for the videowandler.

The camera is JVC GR-DVL108E

@Sami-Pekonmki

Thank you for the additional information. Every little helps!

A quick search on your camera model led to this page from the manual. I assume, from what you write, that you do not have the AV to 3 x Phono (RCA) cable that the manual says is supplied with the camera?

It's not clear from the manual what is the pin configuration for the socket on the camera but I wonder whether something like this lead might be what you need? Or is that, or something similar, what you already have and it doesn't fit?

Can you show an image of the plug that you're connecting to the camera, such that the number of connectors it has are visible? I notice the one that is at that linked Amazon page is four-pole, which is what I would expect to see.

Jeff

EDIT, to add: this cable claims to be a direct replacement for the one that originally came with your camera. Any good for you?

@Sami-Pekonmki

My comments are based on this manual.

Sami, do you by any chance, have a DV/Firewire port on your computer? That camcorder appears to be miniDV and the best transfer is via Firewire.

Regarding the video signal, you would get better quality using an S-Video cable from your camcorder to the Wandler instead of the yellow Composite connector cable. The socket for that is at the bottom of the socket group.

Re the audio, I think you've been dudded with that yellow+black cable. The camcorder originally came with a three-RCA plug cable (as you have just bought) but with a right-angled bend on the 3.5mm end, probably to help it fit into the top socket.

In any case, you should get video even if the audio is not connected.

I know you said you used the INF file to install the wandler but did you also follow the Magix procedure here?

Is it on this screen that you can't select the Wandler?:

also, check you have the correct system set (PAL or NTSC):

I can't find such a cable, and this is indeed an old camcorder. I don't have a firewire port on my PC either, and those firewire cards for the motherboard seem really expensive. I have a USB-C connector, however. I don't know much about how well adapters work in this case. The ones people online recommend seem to be Thunderbolt (and therefore only for Mac computers?)

I did try the "normal" procedure for installing the drivers before doing it with the inf file, however it did not help. The stick was still registering as an unknown USB-device.

No, I can not select the Wandler in the program. As for setting PAL/NTSC, it was set correctly as PAL (Finland).

I could try S-Video, however then there is the problem of recording the audio.

Pictures

@Sami-Pekonmki

I can't find such a cable

Do you mean, either of the cables I linked to in my earlier post? I realise you are in Finland and they were listed on the Amazon UK site but I would have assumed you have access to be able to purchase one?

I don't know much about how well adapters work in this case

Generally speaking, they don't, (work, that is)! They really are not worth even considering.

The stick was still registering as an unknown USB-device.

Then it would seem the all-important drivers are not installed. Have you checked that you actually have installed the latest drivers as listed on this page?

I assume you see the unknown USB device message in Device Manager? If so, have you tried right-clicking on it there and choosing Update driver? Then choose the option to "Browse my computer for drivers" and navigate to wherever you have the driver install files saved. Be very careful which driver Windows says it will install (if it can find one); it needs to be clearly the specific Magix one.

I agree, S-video is not really a solution unless you can also have a separate audio feed. But I think it also requires that the drivers are correctly installed!

Jeff