Hello,
I just bought a movie studio platinum 2022. When I try to activate using the serial number, I get dashes automatically at the wrong spots and I can't type my full code.
@hazem-hamam Hi, each section has 5 numbers & the P3 has already been added at the start so ignore that. just type in the numbers after.,
Try copying and pasting the whole code from your email.
I tried copying and pasting directly from the code received by email. The same problem. The activation code starts with 2 digits followed by a dash. When pasting or typing the code, the dash appears after the first digit. So rather than looking like this:
30-
It looks like this:
3-0
The same is repeated for all dashes.
Furthermore, the dashes seem to count as digits, so when I past the code, it stops before all the digits are entered.
The serial numbers start with P3-. If the P is already there, then start with 3-xxxxxx-..... If P3-is already there, then don't repeat the P3.
So your 3-0 is off to a good start. Normally when you paste the code, it shows up correctly. Copy from the 3 onwards.
OK, I just realized I was trying to activate using the order number😬. Thanks to all who responded, you guys are awesome😊.
With any any Magix product I have ever purchased, I have always copied the entire code from the email, starting from the first 2 characters (in the case of Movie Edit pro, P3)
I have then pasted that serial number it in the activation dialogue box that appears upon starting the purchased program.
This has been the case for over a decade and it has always entered and activated corrected from that paste.
Maybe after you have copied the serial, open up a text editor and paste the copied serial in there, just to make sure that what is in the clipboard is actually the serial.
Are you sure you have Movie Studio Platinum 2022?