Where/How do i find the serial # for products that come preloaded on a new laptop? Programs will not load due to error 6

jlbyrd wrote on 10/19/2013, 1:30 PM

These products came preinstalled on my new laptop Magix Music Maker 16 Download Version, Magix Photo Manager 9, Magix Video Easy SE. When I tried to open each one received error 6 instllation was not successful  its possible the installation folder is damaged reinstallation program could remedy the problem if this error occurs again contact support error 6. I

I cannot register the products as I cannot locate the serial numbers. I have uninstalled one of the programs after following the website instructions and used the cleaner tool but cannot  redownload my product because i dont have the appropriate serial numbers and cannot register my products either.

I would like to know how or where to find my serial numbers so that i can register the programs and get them reinstalled so that they will work. I just recieved the laptop 10/17/2013. Thank you

MSI GT70 20C-408US

Windows 7 Premium

GTX 770M, 120GB Intel MSATA 525 SSD, 1TB 7200 HD

Comments

johnebaker wrote on 10/19/2013, 2:10 PM

Hi

I would suggest you contact the supplier of the laptop - as you have just got it it will be under warranty.

John

Last changed by johnebaker on 10/19/2013, 2:10 PM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.