Where to find recent updates

browj2 wrote on 12/18/2017, 3:53 PM

Hi Greg,

It should be under Help Update on-line. Does non show up? Is your subscription paid up?

John CB

gmlotkow wrote on 12/18/2017, 4:13 PM

Correct, it does not show up. I got to 15.0.4.176 ok.

gmlotkow wrote on 12/18/2017, 4:15 PM

How can I tell if my subscription is paid up?

johnebaker wrote on 12/18/2017, 5:14 PM

Hi

. . . . How can I tell if my subscription is paid up? . . . .

Log in to your account at magix.com by clicking the My Account icon top right of the home page, select My products there you will find your registered programs and the subscription status.

HTH

John EB

gmlotkow wrote on 12/18/2017, 5:34 PM

I can do that, no problem. I can even download it. It's not noted as an update, looks like the entire program. I have yet to install it.

browj2 wrote on 12/18/2017, 6:15 PM

Hi Greg,

What is in your account is likely the main download that you already have installed. You are just missing the patch.

In your account, under Video Pro X, click on "Show more details" and you will see Update Guarantee Until and then the date. Mine is 05/08/2018. Is yours still valid?

I just opened my desktop and under Help, Update online, it came up with patch 211. They may be rolling the patch out by region or last name. Try again tomorrow, assuming that you're plan is still valid.

John CB

gmlotkow wrote on 12/18/2017, 8:44 PM

I think the update Guarantee Until... and the whole process has changed. I'm expired. I'm in the middle of a series of edits for the local public school system, and I put off the advertisement that popped up when you start the program. Today, it may be too late. So far I have purchased:

Movie Edit Pro 2014 Premium

Video Pro X6

Music Maker Soundtrack Edition

Music Maker 2014 Premium

Music Studio 2

Movie Edit Pro 2015 Premium

Music Maker 2015 Premium

Music Studio 2015

Video Pro X7

Music Maker Movie Score Edition

Video Pro X

Video Sound Cleaning Lab

Do you think I'm going to have to purchase another Video Pro X to get further updates?

I hope not.

gmlotkow wrote on 12/18/2017, 9:44 PM

Just found out the upgrade offer is still available for another day and a half. Bingo. $149.00

Now I hope it resolves my issues and not cause others. (My transitions between tracks blink white once they complete, only on DVD's, not in a MP4, or Blu-Ray).

browj2 wrote on 12/19/2017, 12:33 AM

Hi Greg,

Good luck with your projects. It seems that 211 fixed a bunch of problems that I was having over the last few days.

You are missing Xara Photo&Graphics Designer which integrates nicely with VPX. It is on sale but you can get it and a lot more for 20$ at Humble Bundle. I have listed more than once some of the many things that can be done with Xara and VPX, but I use it for a lot more. Actually, I have the fully-blown Xara Designer Pro X that include P&GD and Page & Layout, and Web Design Premium.

I wanted a couple of things on the list but got some items that I can give away. Only 20$ (if you're cheap or semi-retired like me).

John CB

gmlotkow wrote on 12/19/2017, 9:44 AM

John, I was able to download and update the patch with no problem. We'll see if it fixes my issues. I'd like to say thanks for responding so quickly, you've help me greatly in the past too.