Why was my post deleted

Trying wrote on 6/16/2015, 2:32 PM

All I did was legitimately talk about a serious problem for users of Magix video editing software that depends on a soon to be defunct microsoft program, you did not like this because it outlined the seriousness of the problem for users who wish to upgrade to windows 10. I could not find a proper support link to magix at the time of writing, but have since contacted their press office and other chanells, and when I get an answer I will post it here for users to see, that is unless you now ban me for being honest.

Comments

wabu wrote on 6/16/2015, 3:29 PM

It is possible that this may be an mistake and I ask to excuse me (and my co-worker).

The reason: we have each day round about 50 up to 100 spams and we delete theme.

I have always a look what is written to decide what this is: spam or not

Maybe that me (or the other was in this point to fast!

Sorry and thank you for coming back!

Sorry for my limited english

johnebaker wrote on 6/17/2015, 1:14 PM

The only person who can delete an individual post is yourself, or Magix if a complaint has been made and it is considered serious enough to warrant deletion - this is very rare as the majority of members respect the forum rules.

. . . . I did was legitimately talk about a serious problem for users of Magix video editing software . . . .

I would suggest your statement could be alarmist to some members of the forum because you word it as a fact rather then as a potential issue that there is an incompatibility issue with Windows 10.

I have posted the initial response I received from Magix in this post.

The general view from independant testers / reviewers is that if the program runs on Windows 8.1 then there will be no issue with Windows 10 however this is a general view rather than application specific..

HTH

John EB

Trying wrote on 6/17/2015, 3:52 PM

Thank you both for responding, I am still of the opinion that my origonal post should not have been removed.

As concerned as I was about the windows 10 problems and how they would affect MEP I want to make it absolutely clear, that I like this product, and any questions I posed were because I want to buy it, and for no other reason.

And just to clarify the situation, here is the response I recieved from Magix Support., I hope you leave it intact so others can see that Magix are infact working on getting their products running on Windows 10, which was all I was interested in finding out in the first place. I would also like to point out that MEP is not the only editor that depends on WMP to handle mp3 encoding, I posed this question to another vendor a year ago and am still waitin on the answer, their silence says it all.

THERE S GOOD NEWS FOR ANYONE LOOKING FOR A VIDEO EDOTOR

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MAGIX Support <support@magix.net> wrote ..
> Dear Mr. Rodgers,
>
> Thank you for your message.
>
> During the past few month, people in our development and QA department have
> already been investing time into testing our current products with the
> pre-release version of Windows 10 available to us. From what I understand,
> this has actually been working pretty well for the most part. Naturally, the
> operating system hasn't been officially released yet and is still subject to
> constant change. If we come across issues, we will endeavour to address them.
> Whether or not there will be a problem resulting from the removal of WMP with
> regard to specific program functionality (e.g. MP3 export) and whether this is
> already known and being addressed, I cannot tell you for sure. I've raised
> this question with our testers at QA and am standing by for their feedback.
> Please note that this has little to do with the software not "standing on its
> own two feet". WMP and the related libraries were an integral part of the
> Windows operating system whose functionality developers on this platform were
> open and encouraged to use, just like any other component, library and API in
> the operating system. If you're trying to imply application developers
> couldn't or shouldn't do such a thing, you'd need to provide your own
> operating system with every application by that logic. The truth is that
> operating systems can change, rendering older products incompatible. It has
> happened before, and will happen again with every new Windows generation. As
> discussed, we will try to address such issues for our current software.
>
> I hope this information helps.

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Kind regards

John P Rodgers