-
Music Makeron 6/12/2020
6000 loops missing
Actually this is a new rig so I had to reinstall everything from scratch but after performing the required update these which were always part of my soundpool library should have been added back by the Downloader. They are on my laptop copy of MM but I need to know how to go about this being as they were not automatically added back to my library which from the sounds of it your new process is supposed to do but didn't.
-
Music Makeron 6/11/2020
6000 loops missing
Rock Pop Vol. 8 Hip Hop Vol. 15 Dance Vol. 1 Techno Vol. 16 Chillout Vol. 8 Dubstep Vol. 2 Metal Vol. 2 Deep House Vol. 1 Electro Dub Vol. 1 Movie Score Vol. 11 And you get Soundpool collection 18. So I just got done updating MM 2019 and all of these soundpools have up and disappeared from my MM 2019. How am I supposed to get them back and why are they disappearing?
-
Movie Edit Proon 12/14/2019
How to disable pop up advertisements for magix?
No actually there is no such icon in my system tray and if I cannot get rid of these annoying ads I will just dump this and move on to something that is not going to be spamming me every time I login to my computer. This is without question the stupidest thing I have ever had to deal with! @Wineblue2 Hi Another user has reported a similar issue, Magix Connect may now be called Magix Updater, however there should still be an icon for it in the System tray. If there is open it, open the Info channels option, then turn off the notifications for all programs listed. HTH John EB
-
Movie Edit Proon 12/12/2019
How to disable pop up advertisements for magix?
I have Magix Music Maker version 27.0.3.33 and there is no network sync. There is no longer any Magix Connect as I uninstalled it but these ads persist! Why in the world Magix felt this was a good idea is beyond any logical common sense or respect for your customers! How do I get this off my brand new system short of dumping everything only to have to spend hours or days reinstalling and downloading everything all over again?
-
Music Makeron 1/30/2019
How do i recover lost soundpools that i have purchased.
Maybe it's just me or perhaps its the simple conclusion that if Magix can keep our purchases and their details available to us for such measures then why would it be such a far stretch to imagine they could be doing the exact same thing with ALL Magix purchases to include Soundpools, Instruments and the like. I mean after all, isn't the point of making those available to provide Quality Customer Service? What I am seeing is not intuitive and it does not in anyway benefit the community by not providing this information. You buy apps on Google and guess what? You can go reinstall them anytime you need to! Why is this not handled in the same manner?
-
Off topicon 11/10/2018
whats wrong with my Magix MusicMaker 2016?
One last time. THIS IS NOT AN UPGRADE TO WINDOWS 10! This is a custom built Republic Of Gamers ASUS rig which has the Crosshair VI Hero Motherboard, Ryzen 7 1800X 8 core processor, 32 GB RAM (G. SKILL Flare X), ASUS GTX Strix 1080 GPU in it. So your procedure is for those who have an upgraded system which this is not. Bottom line here is that the Magix Music & Audio Lab Premium opens while the Magix Music Maker 2016 Premiumn does not. Clearly there is something wrong with the later! As most people are capable of sending the complete DXDIAG file as an attachment in any ticket submissions with any other platform but this one you get what you get. The average person wouldn't even know where to go to get most of this technical info which is why we are pretty much stuck depending on someone being the Customer Service representative or in lack of that having a web site that is capable of offering suitable support! My system runs Pro Tools Live without issue! It runs Ableton without issue! Both of these are MAINSTREAM programs! What is wrong with Magix that it is now incapable of performing the same operational functionality as these two very well known programs? I did not have to contact anyone to make them work they just did what they were built to do without problems!
-
Off topicon 11/7/2018
whats wrong with my Magix MusicMaker 2016?
I fail to see how on earth you missed this ENTIRE post I made DAYS AGO which completely details my computers entire configuration! I have also placed this as my signature in my profile if by some freak of nature you manage to miss this detail I have now posted 4 times! When I purchased these programs I had one on my laptop Windows 10 and the other on a PC Windows 7. Halfway through the first year I purchased a new PC system with Windows 10 Pro so I removed the Windows 7 machine and added the new Windows 10 (Hammer). First off, your platform here does not allow us to upload files. In fact it is the single most limited Support platform I believe I have ever seen and does next to nothing in assisting your customers as it is extremely difficult to navigate in order to find anything remotely resembling a Support Ticket system as I get with Pro Tools and even Ableton Live! So unfortunately due to the short comings of this platform I cannot upload my systems DXDiag file so I have pasted a portion of it below with the primary configuration details of my PC: Machine name: HAMMER Machine Id: {17E94C1E-7E33-43C2-B005-27FA536AF5D1} Operating System: Windows 10 Pro 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834) Language: English (Regional Setting: English) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 06/22/17 20:26:02 Ver: 05.0000C Processor: AMD Ryzen 7 1800X Eight-Core Processor (16 CPUs), ~3.6GHz Memory: 32768MB RAM Available OS Memory: 32696MB RAM Page File: 5609MB used, 31951MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, with HDCPMicrosoft Graphics Hybrid: Not Supported DxDiag Version: 10.00.15063.0000 64bit Unicode Furthermore, after reviewing my account details on Magix I can see that my copies are valid indefinitely as it states UNLIMITED. Now if Magix is in the business of not maintaining their own software in order to sell more copies of it then we are done and I will never buy another of your products again. There is not a single producer of software that I deal with who does not maintain compatibility with operating systems and Magix will be no exception! I am hoping this is not the case as I have not been able to use it due to these issues which I previously mentioned along with the fact that your web site makes it virtually impossible for me to submit support tickets as there is NO link that drives your customers to it!
-
Off topicon 11/6/2018
whats wrong with my Magix MusicMaker 2016?
First off I described this issue numerous times but hey what's one more time. Magix Music Maker 2016 Premier will not open in Windows 10. I have gone to the support site which as I also stated is utterly useless on this issue in that they have ONE post on with multiple people reporting the exact same issue and yet not a single person from Magix has bothered to provide any support whatsoever to all of these customers. So seeing the Contact or Support links was obviously what I attempted first. All I got was a link that took me to some file download which when installed opened with no other option than a GERMAN GUI and I don't read German! Every piece of content up until I hit that point was in English so I fail to see why anyone is trying to provide a solution that no non-German speaking person can do a damn thing with! There is NO links within the Support page that obviously allow me to click and go to their page from within this Issue statement which there should be if for no other purpose than to make Customer Service a top priority.
-
Off topicon 11/5/2018
whats wrong with my Magix MusicMaker 2016?
When I purchased these programs I had one on my laptop Windows 10 and the other on a PC Windows 7. Halfway through the first year I purchased a new PC system with Windows 10 Pro so I removed the Windows 7 machine and added the new Windows 10 (Hammer). First off, your platform here does not allow us to upload files. In fact it is the single most limited Support platform I believe I have ever seen and does next to nothing in assisting your customers as it is extremely difficult to navigate in order to find anything remotely resembling a Support Ticket system as I get with Pro Tools and even Ableton Live! So unfortunately due to the short comings of this platform I cannot upload my systems DXDiag file so I have pasted a portion of it below with the primary configuration details of my PC: Machine name: HAMMER Machine Id: {17E94C1E-7E33-43C2-B005-27FA536AF5D1} Operating System: Windows 10 Pro 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834) Language: English (Regional Setting: English) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 06/22/17 20:26:02 Ver: 05.0000C Processor: AMD Ryzen 7 1800X Eight-Core Processor (16 CPUs), ~3.6GHz Memory: 32768MB RAM Available OS Memory: 32696MB RAM Page File: 5609MB used, 31951MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, with HDCPMicrosoft Graphics Hybrid: Not Supported DxDiag Version: 10.00.15063.0000 64bit Unicode Furthermore, after reviewing my account details on Magix I can see that my copies are valid indefinitely as it states UNLIMITED. Now if Magix is in the business of not maintaining their own software in order to sell more copies of it then we are done and I will never buy another of your products again. There is not a single producer of software that I deal with who does not maintain compatibility with operating systems and Magix will be no exception! I am hoping this is not the case as I have not been able to use it due to these issues which I previously mentioned along with the fact that your web site makes it virtually impossible for me to submit support tickets as there is NO link that drives your customers to it!
-
Off topicon 11/4/2018
whats wrong with my Magix MusicMaker 2016?
It's not Windows it is Music Maker 2016 Premier that has the issue. I started with a Windows 10 machine after I had already purchased your product for a Windows 10 Laptop and my Desktop PC. Music Maker ran terribly! Now here we are several years later and you still do not have a patch for this? I purchased two of your top packages and I surely expect Magix to support their customers when it turns out that neither will operate on either of my Windows 10 machines now! The program will NOT open in Windows 10 now and no this is not an upgrade to Windows 10. This is the original installation!
-
Music Makeron 1/10/2017
How to install contents and additional free sounds- Music Maker MX Premium
I hate to disagree but placing this topic on a Forum as its primary topic would make this far easier for your customers to access. I have searched and searched but so far this is the only thread I could find that said anything about it and this pdf is not helping. I had to do a complete reinstall and now none of the libraries I paid for are present and without some topic on your forum for replacing the extra soundpools this is virtually impossible to do for someone just learning about your product!
Wineblue2
Offline, Last login 6/12/2020, Member since 7/4/2016