Comments

johnebaker wrote on 22/07/2019, 16:59

@dpewit

Hi

. . . . message No.5 appear to me when recording a developed movie of a blu ray disc . . . .

We need more information about where the error that has occurred during burning a movie to disc.

The burn log is located in the following location - copy and paste this -

%Appdata%\Magix

into the Windows File Explorer address bar and then locate the dbk.log file in the folder for your Program version ie Videodeluxenn where nn = the version number

The log file can be opened with Notepad and the last burn logging will be at the bottom of the file - please post only the section of the error log that starts with date line ie

-------------------------- 09/07/2019 15:03:32 --------------------------

to just after where the error message occurs.

John EB

Last changed by johnebaker on 22/07/2019, 17:02, changed a total of 2 times.

Lateral thinking can get things done!

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Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.