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Movie Studio
2 answers, most recent on 4/26/2026
Mousewheel scroll direction
Is there any way to reverse the direction of the mousewheel scroll? It's the opposite way to my DAW (up scrolls right) and that makes it a little awkward. Thanks.
Movie Studio
2 answers, most recent on 4/26/2026
RE: Mousewheel scroll direction
@Jim-Rollinson Hi There is now way to change the mouse scroll direction in program. Depending on your mouse make/model, it may have configuration settings that you can edit for different actions. Have you considered using a 'Shuttle' device? I use a
Movie Studio
One answer, on 1/13/2026
RE: [Solved] Movie Studio 2023 Platinum - Audio "Could not connect to device"
@Greylow Hi In the Windows settings, Privacy settings, Camera and Security options, check that the options Let desktop apps access your Camera/Microphone are turned on. You may need to scroll down to see the Let desktop apps option. HTH John EBForum
Video Pro X
One answer, 4 hours ago
RE: Registration Activation Code
@Simon-Tuamemel Hi The serial number, which, IIRC, begins with TRIALC- with should be in the registration confirmation email you received, you may need to scroll down the email. John EBForum Moderator
Other products
One answer, on 1/4/2026
RE: [Closed] Sony Vegas Pro Error Code 24
@wanya-Jackson Hello, welcome You are in the wrong forum, scroll down to bottom of page and click on vegas forum. This post will be closed. Stephen Forum Moderator
Music Maker
7 answers, most recent on 2/11/2026
RE: How to Change Hand to Cursor
Hi, Yes I have the red line and I can move it to mark and cut. I don't have the grey bar, so I have to scroll the wave file back and forth sometimes to find the red line. Thank you.
Off topic
159 answers, most recent 4 hours ago
RE: Magix support has not responded to support tickets for months
@Frank-Pietrantoni9884 Hello welcome This is a public user to user forum, you are in the wrong forum as your query relates to Vegas software. Please scroll to the bottom of the page and click Vegas link. Stephen Forum Moderator
Movie Studio
7 answers, most recent on 4/10/2026
RE: cant download extra content
@graham_themoor Hi, There is no "Ultimate" version of the program. You get the "Premium" version of the program plus additional software and features. Once you have activated/redeemed the coupon, go under the Templates tab, scroll down to Themepacks
Video Pro X
One answer, on 2/15/2026
RE: Topic: Karaoke Support for Arabic Text in Magix Video Pro X17
@azer-azer Hi There is a workaround that can work with Left to Right languages, however the results you get depend on the initial Title template used, you will need to experiment with this. Create your text in Notepad and then copy and paste that
Movie Studio
10 answers, most recent on 12/13/2025
RE: 2025 products with Travel Maps
@Reyfox Hi, I see what you mean. On the screen you show, after opening the second drop down of Video Editing, when you start scrolling down that part, there is a sticky title bar that appears showing Movie Studio instead of Video Deluxe. It gets
Off topic
159 answers, most recent 4 hours ago
RE: Magix support has not responded to support tickets for months
Hi all as @emmrecs has mentioned, see below. For Vegas products support enquiries: Vegas Pro - all versionsVegas Edit - all versionsVegas Post - all versionsVegas Movie Studio - up to version 17. Please either click on @emmrecs provided link or
Other products
One answer, on 2/20/2026
RE: Error Code 57
@Daria Hello welcome What is your software, if it's Vegas product your in the wrong forum, scroll to the bottom of the page and click on VEGAS Forum. If it's not a Vegas product see this similar issue here. Stephen Forum Moderator
Movie Studio
22 answers, most recent on 1/7/2026
RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
@James-Fleming6483 Hi James and welcome to the user to user forums. This might sound mad but check that in your Windows settings that apps can access the microphone input. So Windows / Settings / Sound / Microphone privacy settings / and make sure
Photostory
20 answers, most recent on 2/28/2026
RE: Photostory 2026, "RC String 8875 not found"
@David-Robinson5527 Hi To report a bug use the Support option at the top of this page, scroll down to the bottom of the page and select Send email then follow through the dialogs. I have sent a report along with a link to this topic and an image of
SOUND FORGE
8 answers, most recent on 4/21/2026
RE: Play head disappearing in SF18 Pro
Hi @Paul-Fegan , do you have 'Scroll Playback' (F6) enabled and 'Seek cursor on playback' (F) in the 'Options' menu enabled? That can cause the cursor to move off-screen. Also try selecting 'Edit> Center cursor' (\ or .) when it disappears. If
ACID
19 answers, most recent on 1/21/2026
RE: WAVES VST Plug-in inssue
@raquii I'm not sure why you're trying to update Acid 8. I just modified your steps, just to make it clear what I mean. 1. Install Sound Forge Pro 18 or Music Maker 2026 (install the free trial version in case you don't own a full version) 2. Go to
Off topic
159 answers, most recent 4 hours ago
RE: Magix support has not responded to support tickets for months
@Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain to
ACID
One answer, on 1/21/2026
RE: ACID PRO 11 Waves L2 and Ozone can not open
@JOHN-CHEN1085 We're currently discussing the same problem in another topic. Please try the steps here: 1. Install Sound Forge Pro 18 or Music Maker 2026 (install the free trial version in case you don't own a full version) 2. Go to Local Disk C:
Video Pro X
5 answers, most recent on 12/12/2025
RE: designed title addition
@DRORENGEL Hi I would agree with @browj2 and @DRORENGEL recommendations for ease of use. To assemble one manually within the software is possible you need the following: Images for each of the static items, saved as PNG image files with a
ACID
19 answers, most recent on 1/21/2026
RE: WAVES VST Plug-in inssue
SP, I think I did it wrong.... you said, "...install new Magix software and copy their audio_plugin_scan_server exe files into the old program folders..." So let me get this straight... remember, I need step-by-step instructions and I'm afraid your
Off topic
159 answers, most recent 4 hours ago
RE: Magix support has not responded to support tickets for months
@Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain
Movie Studio
4 answers, most recent on 4/30/2026
RE: Premium Content
@M-J-S Hi, What email address was the "voucher" sent to? It is in the email that you received with the purchase of Video Deluxe, that contains the serial number for VDL, and a link to download VDL and its manual. Scroll down, the Coupon code should
Photostory
20 answers, most recent on 2/28/2026
RE: Photostory 2026, "RC String 8875 not found"
@David-Robinson5527 Hi To report a bug use the Support option at the top of this page, scroll down to the bottom of the page and select Send email then follow through the dialogs. I have sent a report along with a link to this topic and an image of
Music Maker
7 answers, most recent on 12/16/2025
RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
@Jerry-Nixon Hi, There are instructions that came in the email with your purchase and serial number. I suggest that you click on the links and read the instructions, reproduced below. Also, scroll down your email and look at everything else that you
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