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@scott-james Audacity doesn't support ASIO as far as I know, because it is distributed under an incompatible license. It's odd that it works fine with your setup while SF Pro 18 doesn't. Just in case, do you maybe have the Magix Low Latency ASIO

Movie Studio

11 answers, most recent on 3/13/2026

RE: You have deactivated cookies. You must activate cookies in your brows

I am running Win 11. I got the same error when trying to use Movie Studio 17.0 Platinum after a long period of not using it. Yes, this is an old program, but years ago it did what I wanted. Anyway, maybe my experience is similar for anyone

Video Pro X

12 answers, most recent on 5/10/2026

RE: VST not showing up

@David-HERZHAFT Hi Can you give an example of the VSts you are looking for and where you are expecting them to be? The VSts should be available in several places, eg in the Mixer they are available for a single track or all tracks using the FX

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

Hi All As Magix are now aware of the small amount of users who had paid for products using PayPal and did not receive them, and have been contacting users individually, I am now closing this post. Please bear in mind this was a technical issue with

SOUND FORGE

13 answers, most recent on 3/16/2026

RE: SF11 is stable - SF13, 14, 16 fail.

@John-Murray8461 Microsoft delivered some broken Windows updates over the last couple of weeks. This includes broken Visual C++ Redistributables and broken MIDI 2.0 integration. I wouldn't be surprised if this is the cause of Sound Forge no longer

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

MAGIX appears to have absolutely no support. No replies other than a bot answer that is no help at all.Their web site is a mess too. Trying to find the page to upgrade to the next version, beyond what I own, was an Easter egg hunt. They don’t even

Photostory

13 answers, most recent on 4/18/2026

RE: zoom in templates

@johnebaker Hi John EB, it includes all 59 Movement templates which are not in the extra content downloads, the Movie , Slideshow and Disc templates etc are limited . Interesting that these movement templates are not in the additional content. I

Movie Studio

4 answers, most recent on 6/7/2026

MAGIX Video deluxe 2026 Premium - My first voice over is the pits

I have made many productions now with everyones help and i am learning everytime but this is stressing me big time i used to make videos with txt info below my schenes..no speaking then i loved a.i. so i used a voice that worked for me but my family

Other products

2 answers, most recent on 4/26/2026

Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.

Hello. i'm posting here because after 2 weeks and 2 tickets i'm asking if it's possible to downgrade my Vegas Pro 23 version into vegas pro 22 version? 23 is unusuable. 22 looks pretty better. and i won't pay 150$ for an update to BorisFX Vegas

Movie Studio

14 answers, most recent Yesterday

RE: Formatting Drive

@johnebaker Hi John. There may be too many variables for conclusive individual results. Some people like to have their video files on the same drive as the project resides on while other will play the files from a separate drive. Depending on which

SOUND FORGE

2 answers, most recent on 3/2/2026

RE: serial number

@karaflas Welcome to the Magix user to user forums. If you download and install the Trial Version you will need to request a Trial Key via a link in the registration process, which you will need to complete when you attempt to run the app for the

Music Maker

16 answers, most recent on 1/12/2026

RE: Midi keyboard not playing live

@Alex-Kirkwood MIDI ports on the audio interface would only be needed if you own a MIDI device without USB connection. You wrote your MIDI keyboard is a USB device. This means the keyboard has its own internal MIDI interface. Do you still have

Photostory

13 answers, most recent on 4/18/2026

RE: zoom in templates

@beck3157 They are definitely present in PS Deluxe 2026! (I've just checked on my installation.) I have the latest version, 25.0.1.318, can you check under Help>About... exactly which one you have, please? Also, I note you say you updated to the

Video Pro X

7 answers, most recent on 6/4/2026

RE: Annoying popup

Hate to say this but popups are back in fashion. This morning I was greeted with something like this: A Plague upon MAGIX. All the settings are here. I know it it is only trivial and petty but it IS annoying and I would dearly love it to stop.Does

Music Maker

8 answers, most recent on 5/30/2026

RE: Licence Document

@SP. HI Sp. . . . . Music Maker Ultimate come with a commercial license . . . . That is correct for versions upto Music Maker 2024 with subscription. with Music Maker 2025 it becomes unclear, and Music Maker 2026 the wording changes to 'Access to

Movie Studio

3 answers, most recent on 5/28/2026

RE: Seems to be a codec problem

@james-o7579 First, exactly which Magix program, version and edition do you own? And have you registered and activated it? And, if you have, did you also download and install all the additional content that is available for your version? The reason

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

It is very difficult to renew my subscription. They tried to take the money automatically, but my debit card wasn't full. Now, it's ready, but I can't figure out how to pay it via their website. Possibly, but I'm getting no satisfaction either

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

RE: Order send and paid, no response

Hi, I received an email from the support department stating that the order does not exist.I purchased and paid for the software via the Magix website, and the payment was accepted.A day later, I received an invoice. Since then, I have received no

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@johnebaker Hi John, Thanks for that link! I was basically aware of the reason for the problem but that article very clearly sets out why, and how to avoid it. I have run the linked midicheckker.exe, which confirms I do have the "problem" driver

Music Maker

7 answers, most recent on 2/22/2026

RE: LOST SOUND POOLS AND LOOPS

@ed-malone Welcome to the Magix user to user forums. First, please do not post ENTIRELY IN UPPER CASE LETTERS! Forum etiquette defines that as SHOUTING and so is liable to have other users ignore your posts. When you reinstalled MMM (which version

Photostory

3 answers, most recent on 4/2/2026

RE: How do I find additional templates for Slideshow Maker Wizard?

@David-Robertson Hi The trial version is limited on features, templates etc. The extra content that becomes available, see image below, after purchase and activation contains all the extra features, templates, export formats etc. John EBForum

Movie Studio

13 answers, most recent on 3/21/2026

RE: MAGIX Video deluxe 2026 Premium - time line list

Guys, all sorted i had looked at the advice from mmrecs If you go to File>Settings>Movie (shortcut E)>Movie Information tab, does that supply what you need? but i was not sure how i tracked this to audit my files on the timeline so i

Audio Cleaning Lab

One answer, on 3/28/2026

RE: Cannot install Magix Audio Cleanic 2014

@Christophe-BOUTONNET Please edit your post and remove your private information. This is a public user forum and we are all users like you and no Magix support staff is active here. You need to ask support at infoservice@magix.net for a direct

Other products

3 answers, most recent on 3/26/2026

RE: Photo manager deluxe - clouds and local drives

@Kanina Welcome to the Magix user to user forums. DO NOT DELETE YOUR PHOTOS FROM WHEREVER THEY ARE CURRENTLY SAVED! Photo Manager is a database record of where any photos on your computer are currently stored, it does not "save" the actual photos.