• Web Designer

  One answer, on 3/5/2026

  RE: Trying to make printable order form
  @gary-tayman Hi . . . . Web Designer + 25 . . . I asked Support, . . . Did you ask Xara or Magix Support? if Magix then you would not get a reply, they stopped retailing/supporting Xara products early 2024. Xara have their own support here, and
• Other products

  One answer, on 4/25/2026

  RE: Cannot install the Magix PC Check&Tuning 2026 - License Key is Missin
  @Juanito-Lagadia Hi I have removed the order and serial number from your post. This is a public forum and you should never post confidential information, such as contact details, serial, ticket or order numbers etc here. The 'serial number ' you
• Other products

  3 answers, most recent on 3/26/2026

  RE: Photo manager deluxe - clouds and local drives
  Hi Jeff, Thank you for your answer. I will not delete any photos. I don't like clouds anyway and I am trying to gather all photos in one place - I have an external harddrive that I also use. I must then try to collect all photos there, before
• Other products

  3 answers, most recent on 3/26/2026

  RE: GDIPlusExif Exception ocurred
  @S-H8086 Hi If this occurs for the same images every time you look at that images properties, the most likely cause is the data in the file header(s) is corrupt. When you click OK does the Properties' pane open correctly, and do you see any odd
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  Hi Everyone Magix has dropped a new update to VDL 2026 and VPX 17 .318 Fixed: Export issues when using the latest NVIDIA graphics drivers. Added: Missing localizations have been added. Installed and tested with Als drone clip - smooth as silk at
• Other products

  One answer, on 6/14/2026

  RE: Magix Photo Manager Deluxe current version?
  @Gary-Sniadak Hi . . . . Help/About says it is version 13.1.1.12. Researching it, I found it should be version 16 . . . . You have the latest/last version. I suspect that you have found references to the old full name of the product which was MAGIX
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  @beck3157 Hi Assuming you mean these Movement templates Did you download and install all the extra content which is available under Help, Free download...... ie: John EBForum Moderator  
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  Hi Al Updated new 'silent video uploaded, my apologies to anyone who has already seen the noisy video @CubeAce thanks for the heads up. . . . . no description is put onto the timeline object; . . . The description takes a few seconds to appear after
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X I think I got lucky, as @Tom_Sp offered me help if I tell him my Ticket number in another topic on the German user forum, but as a normal forum user, I cannot tag him or send him a private message to ask for help. His account doesn't
• SOUND FORGE

  4 answers, most recent on 2/1/2026

  RE: Extraction de pistes CD
  Hi @Daniel-AUMIOT, I am not sure about Win 11 but try right-click the SF-17 shortcut, select 'Properties> Compatibility' and check-mark 'Run this program as an administrator'. Je ne suis pas sûr pour Windows 11, mais essayez ceci : faites un clic
• Off topic

  31 answers, most recent on 5/29/2026

  RE: Stopping pop-ups from MAGIX on PC Boot
  Hi allThe Grinch is back. For the past couple of days I have been greeted by this (or similar) This would appear to be a MAGIX ad so I am, again, going to blame MAGIX. I have (just now) worked through this thread and checked that I have undertaken
• Movie Studio

  2 answers, most recent on 1/11/2026

  Reactivation problems
  Hi I have 3 Magix Movie Studio programs namely 2021, 2023 and 2025 My main hard drive (Drive C) just broke down, and after installing a new Hard drive and the the Magix programs I'm not able to register them. I get a message that stated that the
• Movie Studio

  6 answers, most recent on 2/7/2026

  RE: Background app from Magix
  @me_again Hi Andy This is a classic case of the the Two Ronnies Mastermind sketch 😂. Your reply did not exist when I was typing mine, if you look at the timestamps they are 1 minute apart. This happens quite often in forums, and does throw the
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 HI . . . . only appears when in the Classic view . . . . Good catch, and confirmed, this is a bug. Classic view is one I do not normally go into. I will send in a bug report. John EB I thought it was a bug and it is bugging me
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @me_again Hi Andy. What I'm seeing is horizontal bands of varying contrast of various widths which may have been caused by the original VCR used when the clip was first digitised. At least that is what it looks like to me. I have no idea how that
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  @Giulio-Dent Hi For Magix Video Pro X - login in to your account at https://www.magix.com, icon is top right of the Home page, using the email address and password you used to register the software, under My products you will see your serial number
• Movie Studio

  One answer, on 12/29/2025

  RE: RGB vs YUV
  @me_again Hi Andy Probably, however the phrase ' internal processing' is a bit vague and could be interpreted in several ways, eg is this just for preview display, or, worst case scenario, trans-coding to RGB, then back to YUV when
• Movie Studio

  14 answers, most recent on 3/19/2026

  RE: Separating Audio Tracks Video deluxe 2026 premium
  @Tom-Essex Hi, Cubeace nailed it, thank you everyone for the thought and input! So, we still don't know what type of audio that you have. Which scenario of audio tracks is what you have? Did you purchase VPX 16? An excellent choice. I provided you
• Photostory

  3 answers, most recent on 3/19/2026

  RE: Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme
  @beth-pritchard Hi . . . . keep getting 'The support request could not be saved' . . . . Magix have been having some problems with one of their Cloud providers, which have been affecting several programs, and services. Which program are you having
• Movie Studio

  One answer, on 1/24/2026

  RE: [Closed] Vegas Movie Studio 16 Custom Render Template Not Appearing
  @TheGoiterMan Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  Hi, I have purchased the Vegas program and now cannot even open the program. First, a window pops up asking me to "Activate and Register immediately online". Once I click on that, another window pops up with the message: "This serial number has
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @AAProds Hi Al. If the patch is supposed to fix the nvidia driver problem does that mean earlier versions of the program that won't receive updates can no longer use newer the nvidia drivers I wonder. It may also explain why some of my other
• Other products

  30 answers, most recent on 1/16/2026

  RE: Topo maps broken in latest TRAVEL MAPS update
  @browj2  Hi John Thanks a lot, 16:00 will work 100% for me. Here is the Google Meet linkRemoved by Moderator The problem is still there on my side, but I did this Video for you to see what happened when I tried to add the Image. Regards Theuns    
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan Hi . . . . Magix Video plus 2026 . . . . There is no such program of that name, do you mean Magix Movie Edit Pro Plus 2016 which is obsolete and thus not receiving any updates or support. 'Movie Edit Pro' has been rebranded twice, the