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@Steve-Fearey You need to use the same exact e-mail address and password of your Sony account. Don't create another Magix customer account. Then it should work fine.

SOUND FORGE

6 answers, most recent on 5/1/2026

RE: Sound forge pro 11

@Angela-Prosser Then it's probably registered to your old Sony customer account. These accounts were also transferred to Magix. Do you remember the old e-mail address and password?

ACID

2 answers, most recent on 2/26/2026

RE: acid pro 8.0 activate serial number

@kamel-h Bienvenue sur les forums utilisateurs de Magix. Veuillez consulter https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ et suivre les conseils qui y sont donnés. JeffModérateur du

Other products

One answer, on 5/14/2026

[Closed] Vegas Pro 23 missing Mainconcept MPEG for render

I've been using Sony Movie Studio and Vegas Pro for years. I upgraded to Vegas Pro 23 a while ago but have not needed to make DVDs since the upgrade. I do have a need to make a DVD now. I tried to render my project to Mpeg-2 and the Sony and

SOUND FORGE

2 answers, most recent on 4/24/2026

RE: Buying serial number to activate SFAS 17

Hi @Roberto-Kirst, BorisFX recently acquired Sound Forge, Acid, Vegas, ect., from Magix. You can purchase Sound Forge 2026 from BorisFX, but I am not sure about SF Audio Studio17. The final Magix version was SF Pro 18 and there was no Audio Studio

SOUND FORGE

15 answers, most recent on 5/8/2026

RE: Unable to Activate SF18 Pro after a reformat of my computer

@px41 Apparently, you registered SF 18 Pro under a different e-mail address under which you purchased it. Otherwise it would be listed in your customer account. This also explains Error -24. It could be as simple as a typo you made back when

SOUND FORGE

4 answers, most recent on 2/19/2026

RE: Can't activated Sound Forge Audio Studio 9

@Zoran-Angelkovikj Please read https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ and carefully follow its advice to register and activate your software. JeffForum Moderator

SOUND FORGE

2 answers, most recent on 4/27/2026

RE: From Sound Forge Audio Studio 10 to 13

Hi @Rosalie, the legacy UI for all versions of Sound Forge Pro and Audio Studio is basically the same... aside from SF Audio Studio 12, which was a one-off unique build (pros and cons). All the Magix versions have dark and light color options in the

SOUND FORGE

One answer, on 4/27/2026

RE: Sound Forge 9.0 reg not working on a new PC

@Tim-Threlfall To my understanding you need to download the installer from your Magix customer account and then need to create an activation code in your account settings. Details can be read

Movie Studio

One answer, on 4/4/2026

[Closed] Transfer to backup computer

I run Windows 7,mostly offline, using fully registered Sony Movie Studio 12. It is the only thing I do on this computer. But this computer is dying. I'm older and only make one small personal movie a year. But I enjoy it and would like not to have

SOUND FORGE

15 answers, most recent on 5/8/2026

[Solved] Unable to Activate SF18 Pro after a reformat of my computer

The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

Now I'm having trouble burning a disk. I have Sony DVD-R 4.7gB disks. I choose the AVCHD 1920x1080 NTST default and all encoding and I get a message about my graphic card needing to be updated because hardware encoding is deactivated?

Movie Studio

One answer, on 1/17/2026

RE: [Closed] Getting a new authorization code for Vegas 12 for a new computer

You need to go to the Vegas forum. The top thread on the News page addresses your problem as you have a version released years ago by Sony Creative Software. https://www.vegascreativesoftware.info/us/news-forum/

Off topic

3 answers, most recent on 5/21/2026

RE: VIDEOAKTIV YT no more?

@idd-2016 They just uploaded a couple of Sony Alpha 7R VI videos three days ago, so it definitely doesn't look like they planned this. Maybe it's a legal problem (three strikes by a malicious third party) or their account was compromised and

Other products

One answer, on 4/3/2026

[Closed] Serial Number Registered By Another User

Hey so I'm just trying to activate Sony Vegas Pro 21. I just reinstalled Windows. Normally when I try to login it lets me deactivate one of my PC's so I can activate this one. But I've never seen this error before. I'm using the same Serial number

SOUND FORGE

17 answers, most recent on 2/10/2026

RE: serial number

@Jana-McAlpin You are asking about a different version of Sound Forge Audio Studio to the one listed by the original questioner so should really have been placed in a new thread. However, since you are asking about a version produced before Magix

SOUND FORGE

4 answers, most recent on 2/19/2026

RE: Can't activated Sound Forge Audio Studio 9

@Zoran-Angelkovikj Have you carefully followed ALL the instructions in that linked post? They clearly include details of how to create that Activation Code. Have you also read the whole thread and seen the responses of other users of Sony software?

ACID

267 answers, most recent on 4/2/2026

RE: Feedback on ACID Bugs

I don't get it, either. Went back to using Acid Pro 10, as it does work----somewhat. Have some issues here and there with it, however. And a bit ironic, as they are still selling another former Sonic Foundry/Sony product---Sound Forge---and in fact,

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

Re your comment above, I have another problem. The Sony DVD-R disk I burned, that I mentioned above, the AVCHD, doesn't play back on my home BlueRay player. I get the main menu screen with the two story lines switchable and it looks great in HD.

Movie Studio

One answer, on 5/2/2026

RE: [Closed] Registration

@Former user Hi This is a public form open to all visitors not Magix Support. Please do not post serial numbers and other confidential information in the forum. See this comment re activation of old versions of the Vegas range of products. HTH John

SOUND FORGE

One answer, on 5/8/2026

RE: On Windows 11 activate my Sony AUDIO Sound forge 9 Sft Ware

@michael-habib Welcome to the Magix user to user forums. Sound Forge is now owned by BorisFX so please read this post in the BorisFX forums about how to activate such an old version of the software. BUT, it is very possible that such an old program

Movie Studio

One answer, on 2/5/2026

[Closed] Can't register Sony Movie Studio Platinum

I registered my product years ago and now am trying to transfer it to a new PC. When I enter my serial number, your site tells me it's already registered (yes), but I need a code to begin using it on my new PC. How do I receive that? This is such a

SOUND FORGE

One answer, on 1/1/2026

RE: I cannot record on Sony sound Forge Audio Studio 9.0.

Are you trying to record from the PC's microphone or record what you hear from the PCs speakers? (audio playback from a website for instance), SF Audio Studio 9 was an odd build and was primarily included with some of Sony's turntables, I had the