• Video Pro X

  7 answers, most recent on 6/4/2026

  Annoying popup
  I have just re-installed Video Pro X16 22.0.1.270. On opening and closing it sends me some advertising popup which is of no interest whatsoever to me. How do I stop it?
• Video Pro X

  3 answers, most recent on 3/27/2026

  Program Settings irritations
  I recently upgraded from Pro X 15 to Pro X 17 on my Windows 11 machine and there are a couple subtle program issues that are irritating. 1 - File Open or Ctrl Q now opens a splash screen instead of going directly to a Windows Explorer dialog. The
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  Finally accepted the coupon code. It kept telling me it had been used but tonight it went through and everything is open. Thanks for the help.
• MAGIX

  No answers, created on 4/15/2026

  Maintenance ProducerPlanet.com, InAppShop & LoopsUnlimited
  On April 15, 2026, maintenance work is being carried out to migrate the database behind the mentioned services. As a result, there will be limitations in service availability. Edit: Maintenance work finished
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  I received DVD with MVDL2026Plus, installed, my serial number is not accepted, registeing or activation say wrong serial number , support gives autocreated number but don't give answer ???
• SOUND FORGE

  8 answers, most recent on 3/31/2026

  RE: Wave Hammer - Sound Forge 18
  @Joseph-Carvalho I read a comment here years ago from a user who got a response from the technical support and apparently this behavior is by design. I think this was changed around Sound Forge 15?
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  I started with ACL 3, then 10, then 15 and bought Sony Noise Reduction 2.0 through Magix. Sony Noise reduction has the best click and scratch remover, but the ACL version is probably second best. I sampled many programs and used their demos on the
• Movie Studio

  One answer, on 1/17/2026

  RE: [Closed] Another complaint for NVIDIA & MAGIX ruining Vegas Pro 22
  @OTBW Please read this pinned post and follow the advice given there. However, it is now widely acknowledged this is NOT a problem created by Magix, or indeed by the manufacturers of a number of video editing products which have been similarly
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @CubeAce, Thanks Ray. The varying contrasts and occasional rolling shutter effect are quite easily be removed or at least well subdued by Neat Video and a couple of NewBlues; the clip presented has no effects added at all. The pin sharp horizontal
• Video Pro X

  7 answers, most recent on 6/4/2026

  RE: Annoying popup
  Hate to say this but popups are back in fashion. This morning I was greeted with something like this: A Plague upon MAGIX. All the settings are here. I know it it is only trivial and petty but it IS annoying and I would dearly love it to stop.Does
• SOUND FORGE

  8 answers, most recent on 3/31/2026

  RE: Wave Hammer - Sound Forge 18
  Hi Everyone The official announcemnt of the Magix product changes is here. John EBForum Moderator
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @idd-2016 Hi Thanks for the hint, however, that is not what I was asking @browj2. In my previous post, you will see that I am already in the EDL dialogue and the Video and Audio options panes appear to be truncated. Does your dialogue show more than
• SOUND FORGE

  4 answers, most recent on 2/6/2026

  RE: Sound Forge 10 Serial Installation on New Computer
  Is your SF-10 registration listed in 'Magix Service Center> My Products'? You may have to use the same email address you used when it was initially activated through SCS.
• Video Pro X

  9 answers, most recent on 1/20/2026

  RE: No output option at 100fps for 4k-100fps video
  @tom_frank Hi. Exported frame rates from video editors is often not a limitation of the editor but the codec used for export does not support those frame rates. Some video editors do not use some available codecs that may do as they quite likely
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Reyfox, @browj2, @Gid Hi Tony, John, Gid @MovieEditorr sent me a link to a video of what happens with the SPR effect, I am still waiting for permission to post the video clip in the forum. In essence AFAICS the issue is appearing with this set up
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT HI Thanks for the feedback, pleased to hear it is now working. I would suggest you put the specification of your computer system including Windows version and program version, see this topic for what is required and please quote
• Other products

  2 answers, most recent on 4/26/2026

  Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.
  Hello. i'm posting here because after 2 weeks and 2 tickets i'm asking if it's possible to downgrade my Vegas Pro 23 version into vegas pro 22 version?   23 is unusuable. 22 looks pretty better. and i won't pay 150$ for an update to BorisFX Vegas
• Movie Studio

  6 answers, most recent on 4/6/2026

  RE: Nvidia GeForce RTX 5060 Mixdown message
  Which Nvidia driver are you using? https://www.magix.info/us/support?question=466428&category=0&title=why-is-there-suddenly-a-fallback-to-the-cpu-for-hardware-accelerated-exports-via-the-nvidia-graphics-card
• ACID

  No answers, created on 3/16/2026

  acid suite 11 wont start. "temp file full"
  Hi, would really appreciate some help fixing this. pretty sure it's one of those "update issues". windows specific. Last update reset a lot of my personal information. I had to re-register my copy of Acid, but it wont start now. it keeps giving me
• Music Maker

  23 answers, most recent on 4/4/2026

  RE: Producer Base
  All the music on Producer Bass was poor or I would not pay money for their works. It be interesting if the Producer Bass is started again with another name but could not be uploaded from Magix Music Maker.
• Music Maker

  7 answers, most recent on 2/11/2026

  RE: How to Change Hand to Cursor
  Hi Jeff. It is Music Maker 2026 Premium. When you say cursor you mean the Hand? I don’t have a cursor or don’t know how to get it. Thank you.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X Thank you very much for the information about the amount of tickets that still need to be answered. At least we now know a little bit about what is going on.
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @James1812 Hi You need to get in touch with PayPal, it is they who are causing the issue. John EBForum Moderator
• Movie Edit Now

  8 answers, most recent on 2/11/2026

  RE: magix movie edit pro mx
  @George-Munro Hi George . . . . the only way i could get it to work was to carry out a ‘no loss’ mp4 file conversion . . . . That would suggest that the original drone video format is one that is not supported by MEP MX, most likely they are