The magix.info Community – Find help here
Forum
Tutorials
Media
Support
Sign in / register
Search ...
Help
Sign in
All
Forum
1k
Tutorials
User
Media
All
Forum
Tutorials
User
Media
Options
Last six month
Any time
Last 24 hours
Last week
Last month
Last six month
Last year
Other products
One answer, on 1/4/2026
RE: [Closed] Sony Vegas Pro Error Code 24
@wanya-Jackson Hello, welcome You are in the wrong forum, scroll down to bottom of page and click on vegas forum. This post will be closed. Stephen Forum Moderator
Off topic
One answer, on 4/13/2026
RE: Magix Tickets Uncompleted
@Time-Tree You can simply ask Boris FX support. They should respond within a day. Sadly, Magix support got extremely slow in 2025 because of complete restructuring. Before that, they responded relatively fast, but now it may take weeks or even
Movie Studio
2 answers, most recent on 4/11/2026
RE: [Closed] re-registration with MAGIX
@Kono At the Boris FX forum this is the post you need https://forum.borisfx.com/t/activation-of-older-software-published-by-sony-creative-software-pre-2016/21181
Movie Studio
14 answers, most recent on 3/26/2026
RE: Hardware Rendering
Thanks for testing! Makes me wonder if you have a more powerful computer build how much more time would be saved. I work mainly in 4K. Depending on what I am shooting, sometimes 4:2:2, and sometimes 4:2:0. But always in 4K.
Movie Studio
3 answers, most recent on 5/10/2026
RE: Object Color
@hdrechsel18 Hi Harry, Right-click on the object, Object color (near the bottom), select a standard colour from the fly-out list. The Object Properties allows more colours, that is all. You can also set track colours using the dropdown in the track
Photostory
2 answers, most recent on 1/13/2026
RE: photostory Deluxe 2026 - audio - missing codex
@czechwarmblood Hi In addition to @emmrecs comment, which player, eg Films&TV, Windows Media Player, VLC etc, are you using to playback the exported MP4 video? John EBForum Moderator
Off topic
7 answers, most recent on 6/8/2026
RE: [Closed] Magix canceled my subscription after accepting my payment.
@Grummulthrus Hi The BorisFX Sound Forge forum is here, you should be able to login with your email address and password. As there is no possible resolution in this forum his topic will be closed. John EBForum Moderator
Music Maker
20 answers, most recent on 4/5/2026
RE: Music Maker 2026 Frozen at SetViews during startup
@browj2, @emmrecs, @SP. Hi Everyone Have you seen this M-Audio article regarding the MS MIDI update. John EB
ACID
19 answers, most recent on 1/21/2026
RE: WAVES VST Plug-in inssue
SP, I think I did it wrong.... you said, "...install new Magix software and copy their audio_plugin_scan_server exe files into the old program folders..." So let me get this straight... remember, I need step-by-step instructions and I'm afraid your
Movie Studio
3 answers, most recent on 1/13/2026
RE: Settings - CPU or GPU - Video Delux Premium 2026
@SHANE-KOHUT Hi As I mentioned in your previous topic there is an issue with the Nvidia drivers 591.xxx, there will be no hardware acceleration for the h.264 and h.265 video file formats if you export to either of these formats. Do ensure that the
Movie Studio
8 answers, most recent on 3/13/2026
RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
@Apollo89x No one is forcing you to purchase anything. As they claim in big bold writing on their website that the Ultimate Version includes these ProDAD features as "Add-Ons" Add-Ons are not OFX Plug-ins. And the images below show external
Movie Studio
3 answers, most recent on 1/13/2026
RE: Settings - CPU or GPU - Video Delux Premium 2026
@SHANE-KOHUT Certainly for export, use the 3080 for MP4-type source files. My 3060 is probably 5 times faster than the CPU export. For other source file types such as AVI, I find using the iGPU in my Intel CPU sometimes yields faster exports. Then
Movie Studio
2 answers, most recent on 2/14/2026
RE: Audio problem with Magix MEP 2015 plus
@Rab_Fixit Hi. Yes that function was withdrawn and probably would not work if the program was reinstalled. There are non commercial Dolby Atmos licences available for music daws now but they are incredibly expensive. Similar to how the original
Audio Cleaning Lab
4 answers, most recent Yesterday
RE: Sounf Forge Cleaning Lab 4 - upgrade options
Hi @Jorge-DeOliveira, ACL has it's own forum, Perhaps someone there has relevant info.https://www.magix.info/us/audio-forum/audio-cleaning-lab/info Moderators can move the post over to there if you like.
SOUND FORGE
3 answers, most recent on 1/20/2026
RE: My Audiostudio16 all of a sudden failed to record.
Hi @Michael-Prindle, you can download the unpacked main (.exe) installer for SF Audio Studio 16
Movie Studio
32 answers, most recent on 4/2/2026
RE: Export quality from RTX Ti3060 far inferior to UHD770
Hi @johnebaker, Thank you for the information.The .318 patch seems to have fixed the basic stuttering issue with Nvidia H.264 renderings.(I also tested it briefly with this UHD clip: https://pixabay.com/videos/snow-winter-nature-river-wharf-329674/ )
SOUND FORGE
One answer, on 1/6/2026
RE: Temporary block access
@JoaoTome Magix support e-mail address is infoservice@magix.net but for some months now they barely respond at all. You could also try the e-mail address of the parent company office@rmep.com or office@rmep.li
Rescue Your Videotapes!
7 answers, most recent on 12/19/2025
RE: Lines in digitized VHS
@MovieEditorr Maybe next model of MAGIX Video Saver should include signal booster? This could be accomplished with two USB cables, one for power and one USB 3.0 for data transfer. It's not really a function of low signal. It's just the nature of
Off topic
163 answers, most recent on 6/12/2026
RE: Magix support has not responded to support tickets for months
@SP. It's the same problem that you can't tag him. I think that may no longer be the case. In the post from @David-Stromski which @johnebaker has hidden the tag for Tom is visible and "active". JeffForum Moderator
Movie Studio
9 answers, most recent on 5/28/2026
RE: Split video in to separete frames
@badbob Hi, We cross-posted. I see. I strongly suggest that you upgrade to Video Deluxe 2026 Ultimate (current name for Movie Edit Pro) which has proDAD Mercalli to stabilize video clips. Save yourself a ton of work. Just make sure that your
Other products
One answer, on 4/25/2026
Cannot install the Magix PC Check&Tuning 2026 - License Key is Missin
I purchase the Magix PC Check & Tuning 2026 but I until now I have not received my License Key. I need the License Key to install the software. Kindly, send it now. Thank you. Order# Obfuscated by ModeratorMXC Serial#
SOUND FORGE
13 answers, most recent on 3/16/2026
RE: SF11 is stable - SF13, 14, 16 fail.
@WhyB In addition to @SP.'s request, it would help if we know more about your computer specification, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you
Web Designer
8 answers, most recent on 4/4/2026
RE: I designed a website using Xara Web Designer Premium
I also used Xara Web Designer Premium for one of my projects (Carpet Heroes), and honestly it’s pretty easy to work with once you get used to it. Just make sure your export and hosting settings are correct, that’s where most issues usually happen.
Movie Studio
29 answers, most recent on 5/21/2026
RE: Fonts not displaying; can't use certain style fonts
I did have an issue with a different 'older' TTF font which showed the same behaviour as you are getting, the only solution was to convert it to an OpenType Font format. Solution: I downloaded the same font from Dafont:
Previous page
1
…
30
31
32
…
42
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
of 42
Next page
31