• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Henk-Blokker The wrong emailadress don"t excist The fact it doesn't exist doesn't matter! You used it to purchase the software, therefore it exists in your Magix account! So, please follow my advice and use it to log into your account and then
• Movie Studio

  14 answers, most recent Yesterday

  RE: Formatting Drive
  @me_again, @CubeAce, @AAProds Hi Andy, Ray, Al In the interest of science (nerdiness?) I have been doing some testing with an SSD drive with 2 partitions one formatted with a 4K, and the second a 64k, allocation block size using the NTFS
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Frank, We're off-topic here, but: In your first post, you mentioned that it was your "desire to upgrade to Vegas Pro 23" which, I presume, you are already using a version of Vegas. If it's Vegas 22, then you have the EULA
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @CubeAce Hi Ray, If you have a soldering iron, there is no reason you can't wire a mono mic across a stereo jack or whatever connection you are using. If you don't have a soldering iron there are stereo to mono audio connectors you can buy to put
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Video Pro X

  One answer, on 2/15/2026

  RE: Topic: Karaoke Support for Arabic Text in Magix Video Pro X17
  @azer-azer Hi There is a workaround that can work with Left to Right languages, however the results you get depend on the initial Title template used, you will need to experiment with this. Create your text in Notepad and then copy and paste that
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick From the burn image above it looks like you are burning to a slim line DVD burner (HL-DT-ST-DVD=-RW GU90N) is this an external USB drive or a laptop ? If a laptop then the computer spec in your signature out of date. If an
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  Your subscription has beed paid until 4th of June. After that last period it the autorenewal stopped because BorisFX is now the owner of these products. We cannot sell it anymore. You should have get information via email from the new owner also
• Music Maker

  10 answers, most recent on 3/22/2026

  I need to get a refund processed but Magix support keeps bouncing it
  Hello,I need to get a refund processed, but Magix support keeps bouncing it with an irritating AI response, asking for non-related system information:Where, and how can I contact Magix support for this refund? Magix support level is severely
• Photostory

  9 answers, most recent on 2/3/2026

  RE: Magix Travel Maps - OpenStreetMap issue
  @andrew-foxon Hi I have a similar issue, with version 5.0.0.501 looks like OpenStreetMaps have done it again and changed their API, as in this topic from 2023 when we had the same issue. John EBForum Moderator
• Video Pro X

  9 answers, most recent on 1/20/2026

  RE: No output option at 100fps for 4k-100fps video
  @tom_frank Hi In addition to Marc's comment, VPX 17 maximum framerates for 4K UHD (3840*2160) export is 60 fps for h.264/AVC , h.265/HEVC and AV1 (AV one). Note: A graphics card with a video decoding/encoding module that supports decoding/encoding
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  ^I genuinely pity the obession with pedanticness which you seem to have! LOL(You literally seem to be obsessively pedantic about every single item of terminology, purely for the sake of being pedantic!)#The reason why I stopped bothering to respond
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  This bug as started occuring, yet again! -_-I have attached screenshots showing it:As stated in my original post...There is no such file in existence on my computer named "end 1b".That was the name I assigned to project which I saved via MS, 3-days
• Movie Studio

  5 answers, most recent on 4/18/2026

  RE: LOSS OF OF PLAY BACK BAR.
  I am using Magix Movie Studio 2024. I have recently changed to a new computer with Windows 11. But now using the Magix to create a video appears to slightly different.   The play bar has disappeared when I open the video. I need to do more edits,
• Movie Studio

  14 answers, most recent Yesterday

  RE: Formatting Drive
  @me_again Hi Andy. I think it's a great question as there used to be advantages and disadvantages to doing either regarding access times or amount of wasted disc space used. How much of that still holds with SSDs and faster computers in general I'm
• Other products

  One answer, on 3/19/2026

  RE: Fuzz effect in Midi studio portion of Music Studio 2004 Deluxe
  @Timothy-Dean MIDI Studio was a feature limited version of Emagic Logic, now known as Apple Logic Pro. So you won't find the same effects in Samplitude, but it includes the Vandal amp simulation VST which also has stomp boxes. There you should find
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @johnebaker  To use a LUT either use 'drag n drop', to put the LUT onto the selected video/image on the timeline. John, the problem with that method is that no description is put onto the timeline object; you don't know what you've applied to it.
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x No one is forcing you to purchase anything. As they claim in big bold writing on their website that the Ultimate Version includes these ProDAD features as "Add-Ons" Add-Ons are not OFX Plug-ins. And the images below show external
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron Hi . . . . if Someone else was to rip the Track I've made out of the Game Dev's Game, then claim it as their own, or other similar scenarios that would cause copyright issues . . . . if Someone else was to rip the Track I've made out of
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  Hi Jeff, Invoices do not include serial numbers, only the missing order-confirmation email with download link/instructions do. No such conformation was received, only the email with a PDF of the paid invoice attached. For me it was an upgrade to
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @John-Murray8461 We recently found out, that Magix support accumulated thousands of support tickets over the summer 2025, during their restructuring process. In February 2026 there were still over 2000 tickets open. I had to wait three months until
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  I installed the OBS software as suggested, is quite complicated but did my best on the setup, it recognized the Magix K0065 converter, and I tried to fill in all the settings, including NTSC_M for video capture. It will record the audio just fine