• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  That picture is from Photostory 2023. I have the effects that you are showing, but I don't need to use the rotation ones for what I do, and the other ones are all zooming out not in.
• Movie Studio

  3 answers, most recent on 5/15/2026

  RE: Magix Hub Speech services
  Many thanks for pointers i have just installed voicebox on my PC if thats all that people complain about in my productions i need to please my audience 😜 thanks again   Brian
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  My Audiostudio16 all of a sudden failed to record.
  My Audiostudio16 all of a sudden failed to record sound after clicking RECORD button. The timeline pointer would move down the timeline, but no sound was recorded; no modulation flux as pointer progressed down timeline window. So I updated to newer
• Off topic

  162 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @emmrecs @johnebaker @SP. @instrumentally @ericlnz @pjleese @David-Robinson5527 @Craig-milne Hi All I received some communication from Magix this morning and the I.T department have been made aware of said support issues and tickets closing
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  I've been having this issue since yesterday after I updated my Intel Drivers. It was working absolutely fine before the driver updates but now I'm unable to get it to launch at all. I've tried basically everything, rolling back driver updates, clean
• Music Maker

  23 answers, most recent on 4/4/2026

  RE: Producer Base
  All the music on Producer Bass was poor or I would not pay money for their works. It be interesting if the Producer Bass is started again with another name but could not be uploaded from Magix Music Maker.
• Music Maker

  6 answers, most recent on 4/3/2026

  RE: Wont start
  @peter1968 Have you read this thread? Does it help you at all? JeffForum Moderator
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  SF11 is stable - SF13, 14, 16 fail.
  I have been struggling with SF for years, I can no longer test if SF18 fixes issues or not but I am on SF16. When I've upgraded to new versions the bugs have not been fixed and have given up paid upgrading.I've just discovered that all the versions
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @me_again Hi Andy These 'lines' could be hardware acceleration decoding created artefacts. Do they appear if you switch all the Device Options to use the CPU or UHD630 ? John EB.
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  @Tony-Kovac The Ultimate version doesn't include the Loops Unlimited subscription. Of course, you should be able to access all Soundpools included in Music Maker Ultimate for free.
• Photostory

  13 answers, most recent on 4/18/2026

  zoom in templates
  Hi, I have updated to Photostory 2026 from 2023, But this new version does not have all the zoom in templates eg zoom in top, zoom in bottom, zoom in left etc. Can we download them anywhere?
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  All Gloom!This attempt cost three discs - all now formally classified as UAPs (very trendy and up-to-date). Log File at https://1drv.ms/u/c/bb228147f3dd175d/IQCAR7CM5tEIS6119Eh55AICAcGu6Pa1X4kQplWr64l7gwY?e=sehBzQ Is there some way to test the DVD
• Other products

  3 answers, most recent on 3/26/2026

  Photo manager deluxe - clouds and local drives
  Hi, I am new in the Magix universe. I have installed the Photo Manager Deluxe programme. According to tutorials and description, it should be easy to install from Clouds. Still, I have problems with this. Will all the photos end in this programme as
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  What I get from all this is that VDLX manual needs a good shakedown to remove relations to VPX. OR.... much better if Magix will open the EDL export option in VDLX2026 in the comming update.
• Movie Studio

  2 answers, most recent on 4/22/2026

  Video Deluxe | screen gets stuck to where I can't reposition it.
  Would you please add a reposition button at the bottom corners for these times? OR let us lock it for 2 options. 1 monitor & multiple monitors. I need this all the time.
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  This is why it's so confusing. I see that Magix attempted a withdraw to my debit card. Nothing at all about Boris. In my searches I saw the name Boris, but had no idea what it was. I guess I need to purse that. Thanks for the info.
• Off topic

  One answer, on 1/4/2026

  Images
  What happened to the images for all the new audio post?. I added mine like always and it doesn't show now. That was part of the presentation of the song.
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @CubeAce Ray, the resolution is 320x240 (as in the Mediainfo) and is the original file I was given. I've asked my brother what camera was used and he thinks it was a Panasonic and it was a "big b***er" 🙂 that I assume didn't record in 320x240 so
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Actually, the title of this thread is "Does Magix have customer support" so my comments above are entirely in keeping with the subject of the thread. One wonders whether Magix provide any support at all.
• Off topic

  162 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp Hi All Yes I am quite disappointed that Tom has not given an update on support issues in this thread or even responded to my messages. Stephen Forum Moderator
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  I need assistance. I purchased Vegas Pro 22 and it never worked. I just purchased Vegas 23 and I have not received it. I have contacted all supports to no avail. How can I get assistance please....
• Music Maker

  One answer, on 6/8/2026

  Magix Unlimited
  I have purchased the magix unlimited which gives me unlimited access to all soundpools. Tried real hard to get support to help with the problem that i dont have unlimited access to the soundpools but they refuse to help. I have been using magix for
• SOUND FORGE

  One answer, on 4/20/2026

  SFP 18 b21: Waves plug-ins have started crashing SFP
  I have a request in to Waves about this, also a query on the BorisFX forum, but I thought I'd check here as well to see if anyone has any ideas on this issue. I've been using SFP 18 b21 since Oct 2025. I use Waves v16 plug-ins with the program.
• Movie Studio

  6 answers, most recent on 6/8/2026

  RE: MAGIX Video deluxe 2026 Premium-problem
  My video was doing exceptionally fine until today. Now all of my clips are sitting in the lower left corner and I can't seem to get it back to the middle... Someone please help me as I have a video memorial for a wake due this evening at 7p. Thanks