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@David-Rees Which audio driver is selected in the program preferences? Usually, Microsoft Sound Mapper should work fine, in case this is caused by the audio driver.

Photostory

17 answers, most recent Yesterday

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

Hi John, I followed the full procedure for fixing Windows system file issues and encountered the long pause at 63.2% during the RestoreHealth run. Windows reported that "details are in the CBS log file". Unfortunately, the final outcome was still

Off topic

159 answers, most recent 3 hours ago

RE: Magix support has not responded to support tickets for months

I have been getting a 'Read Error' Message when clicking on sound loops in MM2025. I tried to send in a ticket about this but always getting a 504 time out. Anybody home over there at magix? I reinstalled the program twice and it still gives me that

SOUND FORGE

One answer, on 2/9/2026

RE: Software is not registering any sounds from my interface.

@Ron-Burton You might need to select and apply the ASIO driver of the interface in the program preferences. Make sure to enable microphone access in the Windows security settings otherwise Windows will block audio recording for security reasons.

Other products

One answer, on 3/19/2026

Fuzz effect in Midi studio portion of Music Studio 2004 Deluxe

The Fuzz effect in the midi studio portion of Magix Music Studio 2004 deluxe was pretty good when used on drums. I use Samplitude Pro X 7 now. Does it have a similar fuzz effect?

Music Maker

2 answers, most recent on 6/3/2026

Loops Unlimited Not Syncing to Music Maker

I recently purchased a monthly subscription to Loops Unlimited. The service was not syncing to Music Maker completely. After a lot of different attempts at fixing it, I unsubscribed. However, Magix claims I can use the service with full

SOUND FORGE

8 answers, most recent on 4/8/2026

RE: Magix Sold Sound Forge!

I've created a Boris FX account. Now, my license of Sound Forge Audio Studio v17 is visible in my account. (However, I also own a license of Sound Forge Audio Studio v15, but that one is not visible in my Boris FX account).

Photostory

9 answers, most recent on 2/3/2026

RE: Magix Travel Maps - OpenStreetMap issue

I have had similar problems where the supplier blames a subcontractor for the problem then they both blame each other until one of them gives in and reluctantly rectifies the issue. In this case don't hold your breath.

Off topic

159 answers, most recent 3 hours ago

RE: Magix support has not responded to support tickets for months

@Michael-Lockyear I tried placing the codes for the upgrade You don't need a code. If a certain product is registered in your customer account, the reduced upgrade pricing will work. If it isn't registered in that account, it will not work. If you

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

@AAProds Hi Al Looking at the migration of effects that occurred when I upgraded from MMS 2025 to VDL 2026, I see that the folder: C:\Users\Public\Documents\MAGIX\Common\Videocontent\Movie Edit Pro Premium\UserVideoEffects\ has a copy of my LUTs

Movie Studio

7 answers, most recent on 4/10/2026

RE: cant download extra content

Its 2026 video deluxe. when Installed the program they said I could download extra content later. I cant use color in my texts or any other effect. It says in help menu I can activate and download content. But having issues with the rest.

Video Pro X

15 answers, most recent on 2/23/2026

RE: What is the difference between Magix Vegas Pro and Magix Video Editing

@Giulio-Dent Hi Looking at your image, there is no My products section. This would suggest that the account you have logged in with, is not the one that the sofware is registered to. @ericlnz, @Reyfox Hi Eric, Tony . . . . There's no need to do

Movie Studio

14 answers, most recent on 3/26/2026

RE: Hardware Rendering

Thanks for testing! Makes me wonder if you have a more powerful computer build how much more time would be saved. I work mainly in 4K. Depending on what I am shooting, sometimes 4:2:2, and sometimes 4:2:0. But always in 4K.

Movie Studio

13 answers, most recent on 3/21/2026

RE: MAGIX Video deluxe 2026 Premium - time line list

@idd-2016 Hi Thanks for the hint, however, that is not what I was asking @browj2. In my previous post, you will see that I am already in the EDL dialogue and the Video and Audio options panes appear to be truncated. Does your dialogue show more than

SOUND FORGE

One answer, on 5/8/2026

SF 18 - Plug in chainer weirdness

I am applying a plug-in chain, and the first 60 seconds of the file become blank (no signal) and then the signal picks up after. I've never had this issue before. Plugins involved are REQ 6 (Waves), LA-2A Silver comp (UA), Capitol Chambers (UA),

Movie Studio

5 answers, most recent on 12/18/2025

RE: Template/Basic Intro/Outro issue when inserting to video

@Carl-Clark Hi . . . . How do I insert a Text Box for a caption in the Intro . . . . I assume you want to add another caption in addition to the 'text box', a Title object, that the Intros, and Outros have built in, is this correct? An example would

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@SP. Hi, In trying to raise a ticket, I have to put in the version. I can't get to About to see the version. What is the latest version number for MM2026 Premium? Thanks, John CB

Audio Cleaning Lab

7 answers, most recent on 5/5/2026

RE: Dolby Noise Reduction system

Ah, I see where it is now. Cleaning tab > Edit button on the opposite side of Multi Max button in the lower right > Preset in the lower-right corner of the MultiMax pop-up window > Dolby NR-B Decoder. I wasn't on the Cleaning Tab, that's

Off topic

159 answers, most recent 3 hours ago

RE: Magix support has not responded to support tickets for months

@pjleese The program in the Ultimate Edition is still the Premium version, in case this is your question. There is no separate Ultimate program version. But the Ultimate Edition comes with additional content. So please check your order confirmation

Photostory

13 answers, most recent on 4/18/2026

RE: zoom in templates

@emmrecs @browj2 Hi Jeff, John I installed the trial version of PS 2026 on a clean Windows Virtual machine, it includes all 59 Movement templates which are not in the extra content downloads, the Movie , Slideshow and Disc templates etc are limited

Off topic

159 answers, most recent 3 hours ago

RE: Magix support has not responded to support tickets for months

My experience is also a turn-off regarding buying from MAGIX. I did support-requests but never got a response or the download-links etc. They were paid with PayPal but I have never had a problem with such payments. The initial upgrade to MUSIC

Music Maker

3 answers, most recent on 6/8/2026

RE: how can i remove the voice from song in music maker?

Is it possible to remove vocal from film songs in SoundForge Audio Studio 17 Like Ultimate Vocal Remover

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

my screens don't look like yours. The camera settings seems to include Magix in the desktop apps portion, which is different than the first sesction. The separate microphone settings does not include Magix, it does not appear in the list which

Off topic

One answer, on 1/18/2026

[Closed] I am not able to purchase DVD Architect 7.O

On last December i downloaded a trial copy of DVD architect 7. Now i would like tu purchase regular licence but when i start the software there is the option "purchase on line", I select the country, "Germany because italy is nor lisrted even the