Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I'm aware that only Magix can answer the question, which is why I asked in their forums. I'm also aware I shouldn't expect them to fix 2025 (although I know for a fact that many still use it), which is why I bit the bullet and upgraded to 2026.On

Off topic

163 answers, most recent 6 hours ago

RE: Magix support has not responded to support tickets for months

@Christiaan-Deliaert Moderators are fellow users of Magix software, not Magix employees so there is little we can do to directly help in this situation, sorry. "Rescue Your Video Tapes" is sold as a "boxed" item, if I remember correctly, since it

ACID

No answers, created on 3/16/2026

acid suite 11 wont start. "temp file full"

Hi, would really appreciate some help fixing this. pretty sure it's one of those "update issues". windows specific. Last update reset a lot of my personal information. I had to re-register my copy of Acid, but it wont start now. it keeps giving me

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

Yeah $99 seems to be the price for SFACL4 but it is on Ebay for $90. Yes, but is there a future for ACL? I was incontact with a folk recording seller in Canada who used some of the features of ACL to create CDs that he legitimately marketed to folk

Video Pro X

175 answers, most recent on 5/27/2026

RE: Video Pro X16 - New Features and Bug Repairs

@Reyfox, @browj2, @Gid Hi Tony, John, Gid @MovieEditorr sent me a link to a video of what happens with the SPR effect, I am still waiting for permission to post the video clip in the forum. In essence AFAICS the issue is appearing with this set up

Other products

2 answers, most recent on 4/26/2026

RE: Downgrade Magix Vegas Pro 23 to Magix Vegas Pro 22.

@DBMR If you purchased Vegas Pro 23 in 2026, you should receive a free upgrade to Vegas Pro 2026 from Boris FX. Simply submit a support request to Boris FX and ask them. I think, Magix should be able to easily provide you with a serial number for

SOUND FORGE

8 answers, most recent on 4/21/2026

Play head disappearing in SF18 Pro

Occasionally, when I launch SF 18 Pro, the play head disappears. If I quit SF and re-open it, it's still gone. Nothing short of a PC reboot seems to solve it and I don't want to do that every time I want to use SF (I keep my PC in sleep mode when

Movie Studio

One answer, on 1/20/2026

RE: Windows 11

@mario-veronese Benvenuti nel forum degli utenti Magix. Video Deluxe 17, noto anche come Movie Deluxe 17, è quasi certamente troppo vecchio per funzionare correttamente su Windows 11. L'ultima versione disponibile è la 25, quindi sono state

Movie Edit Now

5 answers, most recent on 3/28/2026

Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt

Hello, some time ago I purchased this program, but it doesn't allow me to export Dolby Digital 5.1 audio from 6 independent WAV files. There simply isn't an option to export a file with this track during export. I think I need to activate it

Movie Studio

11 answers, most recent on 1/12/2026

RE: Video Deluxe 2026 - Access Violation Code - Program Crashes

@SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation

Video Pro X

9 answers, most recent on 1/20/2026

RE: No output option at 100fps for 4k-100fps video

@tom_frank Tom, I too use AVIDemux but it is NOT an NLE but really just a GUI for FFMpeg. It is a basic trimmer only, like Lossless Cut. Magix NLEs did have true frame-accurate smart-rendering on MPEG 2 video, but that feature was discontinued some

Movie Studio

11 answers, most recent on 3/22/2026

RE: Cleaning a really poor quality video

@CubeAce Ray, the resolution is 320x240 (as in the Mediainfo) and is the original file I was given. I've asked my brother what camera was used and he thinks it was a Panasonic and it was a "big b***er" 🙂 that I assume didn't record in 320x240 so

Movie Studio

16 answers, most recent on 12/23/2025

RE: No video only sound

@Odd-Aagesen Hi. As far as I'm aware, that version of Windows that comes with the product is made for Soc type processors, as are those versions of the VLC and Media Player apps. To date, only the Da Vinci Resolve video editor has been adapted to

Music Maker

One answer, on 3/4/2026

RE: Not Loading Saved Projects

@Ken-E Hi . . . . Should I uninstall and reinstall? . . . . No, this may make the situation worse. . . . . in the correct place but wrong folder(?) . . . . A bit of a long shot, are you using OneDrive and they ending up in the 'OneDrive/Documents'

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

@riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all

Movie Studio

11 answers, most recent on 5/2/2026

RE: MEP 2016 Plus - Trying To Copy Media Onto New Project

Hi Andy & AA! Appreciate your all your concern ... (thank you). This is just fun project. BTW, the NASA stills weren't touched, only the video was snatched by the invisible demon, (No Quarantined items). As I recall, the main project file MVP

Off topic

163 answers, most recent 6 hours ago

RE: Magix support has not responded to support tickets for months

@Steve-Jones3743 As a customer what's stopping you from contacting @Tom_Sp user Sp contacted Tom and his issue was resolved? As stated we are only volunteers, we have no authority over Magix. All of the answers are in this thread. Stephen Forum

Photostory

20 answers, most recent on 2/28/2026

RE: Photostory 2026, "RC String 8875 not found"

@David-Robinson5527 As far as I can remember this is the first occasion on which this specific error message has ever been seen. A quick Google search on it returns the only result as this thread (!) so no help there either. I've just checked my

Off topic

10 answers, most recent on 2/6/2026

RE: Geen valideringscode ontvangen

@Etienne-Verstuyf From where did you purchase the DVD? The fact that the serial key on the back of the DVD case and on the invoice is not accepted suggests you may have bought the product from a third-party seller I think. If so, it is the seller's

ACID

No answers, created on 6/10/2026

MAGIX Acid + Amigo VST = MIDI not working

Hello, I recently bought the awesome Amigo VST (it's a sampler chopper that looks like it is from the Amiga days)https://potenzadsp.com/plugins/amigo/But I can't get it to work with Acid. It loads fine and when I use the in-app sample browser the

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

SP, I think I did it wrong.... you said, "...install new Magix software and copy their audio_plugin_scan_server exe files into the old program folders..." So let me get this straight... remember, I need step-by-step instructions and I'm afraid your

Music Maker

20 answers, most recent on 1/28/2026

RE: Music Maker update 33.1.1.19

You can view your currently installed version and trigger the download and installation for available updates in the start dialog of the software. My current version shows 32.1.0.18 on both the start screen and help > About. When I use "Update

Movie Studio

3 answers, most recent on 5/13/2026

Nvidia and VDL2026+

Greetings, I'm rapidly coming to the conclusion that VDL 2027 is on the horizon for two reasons:- 1) Historically new versions come out end of May beginning of June, and 2) I always seem to receive a regular stream of emails strongly suggesting I

Movie Studio

14 answers, most recent on 3/26/2026

RE: Hardware Rendering

@Carl-Johansson, @AAProds Hi Carl, Al . . . . I think you're exaggerating . . . . Al, I do not think this is exaggeration, more an assumption that the fastest gaming machine will also be the best for video editing. The Skytech Gaming Legacy 4