• Movie Studio

  3 answers, most recent on 1/7/2026

  RE: When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus
  I'm aware that only Magix can answer the question, which is why I asked in their forums. I'm also aware I shouldn't expect them to fix 2025 (although I know for a fact that many still use it), which is why I bit the bullet and upgraded to 2026.On
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  I had this happen with experimenting (different install structures) with pointing content downloads to external drive for various editions (should be fine as Magix does this natively on C in the /videocontent location.... and if I try and uninstall
• Other products

  4 answers, most recent on 12/20/2025

  RE: Strange error message with Photo Manager Deluxe
  @Linda-Lawson Hi . . . . WINDOWS 11 25H2 . . . . Are you logging into the computer with a Microsoft account? If so, it is likely that your Documents folder and 2 others are synced to, and using, OneDrive as 'backup' storage, and this may be causing
• Rescue Your Videotapes!

  One answer, on 4/8/2026

  RE: Unable to Activate Product – Error -24 (New Purchase)
  @konstantinos-georgakis Welcome to the Magix user to user forums, so not a contact for any Magix Support staff and no-one who posts here can offer any help to you, other than the following: The only person who can resolve this for you is the
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Hi Al . . . . I've made up a 1min 42 sec video of some drone footage with a soundtrack and the video definitely runs slower than the audio . . . . Is the sound track that of the drone or a music / other audio track? . . . . The timecode
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  @Carl-Johansson Based on those 3950x numbers, Carl, I'd still get a dedicated GPU. I realise my system in Intel but my CPU (i7-13700K) isn't much faster than the 3950x. I think my export times, using CPU only, are similar... slow! Approx 3x play
• Movie Studio

  3 answers, most recent on 1/7/2026

  RE: When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus
  @Giuseppe-Nelva This problem applies to many softwares and not just video editors. Really it's a Nvidia problem. This thread refers https://www.magix.info/us/forum/beware-latest-nvidia-gtx-591-44-drivers--1350824/ From me-again's comments near the
• ACID

  No answers, created on 3/16/2026

  acid suite 11 wont start. "temp file full"
  Hi, would really appreciate some help fixing this. pretty sure it's one of those "update issues". windows specific. Last update reset a lot of my personal information. I had to re-register my copy of Acid, but it wont start now. it keeps giving me
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  Nearer 100? You must have been bored counting all those ,I gave up looking after the 16: I'm glad I didn't carry on. Anyway,if the "correct" procedure of adding LUTs doesn't work for you then this may be of interest. After an afternoon of playing
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  SF11 is stable - SF13, 14, 16 fail.
  I have been struggling with SF for years, I can no longer test if SF18 fixes issues or not but I am on SF16. When I've upgraded to new versions the bugs have not been fixed and have given up paid upgrading.I've just discovered that all the versions
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Thanks for the information. I agree with @Marc-Goder comment regarding Open DML and playback on a Snapdragon device. I assume that the Win 10 PC had an intel or AMD CPU, is this correct? Do note:- Snapdragon ARM processors are not
• Web Designer

  One answer, on 3/5/2026

  Trying to make printable order form
  Possibly someone here can help. I have Web Designer + 25. Years ago I built an order form into my website (don't remember which Web Designer version) and I could not get my form to print properly. I asked Support, they gave me margin parameters,
• Movie Studio

  4 answers, most recent on 2/26/2026

  RE: [Closed] Video deluxe 2026 Plus
  @bruce-m Hello Bruce, it would have been ideal to start a new topic so others will easily spot your question. All you need to do is locate your image in the media pool and then drag it down onto the timeline below your video and title (as you are
• Movie Studio

  16 answers, most recent 27 minutes ago

  RE: Video Deluxe 2026 Plus
  @AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)
• Video Pro X

  9 answers, most recent on 1/20/2026

  RE: No output option at 100fps for 4k-100fps video
  @tom_frank Hi In addition to Marc's comment, VPX 17 maximum framerates for 4K UHD (3840*2160) export is 60 fps for h.264/AVC , h.265/HEVC and AV1 (AV one). Note: A graphics card with a video decoding/encoding module that supports decoding/encoding
• Off topic

  162 answers, most recent 3 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi Frank, We're off-topic here, but: In your first post, you mentioned that it was your "desire to upgrade to Vegas Pro 23" which, I presume, you are already using a version of Vegas. If it's Vegas 22, then you have the EULA
• Off topic

  162 answers, most recent 3 hours ago

  RE: Magix support has not responded to support tickets for months
  there was a time when I could send an email and I'd get what I call a human response with an understanding yes you brought the product ,- yes  we will do something for you, as Europe customer Uk- Germany.  now it's I don't know I just feel it's
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  For several weeks I’ve had a problem. ACID Pro 11 won’t start. The following message appears: Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:             Unmanaged Exception
• Movie Studio

  6 answers, most recent on 2/1/2026

  RE: Video Deluxe 2026 Could Not Find a Part of the Program
  Sadly, I tried this. Didn't work. Removed all the files / folders and the registry keys. No luck. For fun, I removed 2026 and went back to 2025. Same issue. Clearly, there's some software conflict with an otherwise stable, happy Windows 11 install.
• Off topic

  7 answers, most recent on 6/8/2026

  RE: [Closed] Magix canceled my subscription after accepting my payment.
  Your subscription has beed paid until 4th of June. After that last period it the autorenewal stopped because BorisFX is now the owner of these products. We cannot sell it anymore. You should have get information via email from the new owner also
• Movie Edit Now

  5 answers, most recent on 3/28/2026

  Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  Hello, some time ago I purchased this program, but it doesn't allow me to export Dolby Digital 5.1 audio from 6 independent WAV files. There simply isn't an option to export a file with this track during export. I think I need to activate it
• Off topic

  162 answers, most recent 3 hours ago

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 Hi John, No, I don't see the specific problem you raise here. BUT, there are quite a number of people, myself included, who use Adobe Audition CC and who are experiencing a very similar "bug" (not sure about other Adobe apps, I only use
• Off topic

  13 answers, most recent on 2/27/2026

  RE: Payment not received email
  @riley-colwell @Tom_Sp You said in your response...... "Please note that this is a legally binding contract.If you do not update your payment details within 18 days, so that the amount due can be debited, your subscription will be canceled and all