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  • Photostory
    9 answers, most recent on 2/3/2026
    Magix Travel Maps - OpenStreetMap issue
    Is anyone else having an issue with OpenStreetMap in Magix Travel Maps? I have 4 PCs all running the latest version of Travel Maps. Two are running Windows 10 and Two are running Windows 11. All are fully up to date with Windows updates. All are up
  • Video Pro X
    One answer, on 12/16/2025
    [Closed] Technical Issue – VEGAS Pro 16 not opening after Windows update
    Hello I own a permanent license for VEGAS Pro 16 (VEGAS Pro 16.0). After a recent Windows update, the program no longer opens. It freezes at the “Creating windows…” loading bar and never progresses. System details: • Device: HP OMEN 15-ce0xx •
  • Movie Studio
    7 answers, most recent on 2/20/2026
    RE: Crashing in Windows 10
    Has anyone got this message previously. I had Magix Movie Studio 2023 and got this message. I, wrongly, assumed that by getting the latest version Video DeLuxe 2026 last week, that it may solve the problem, but alas, I'm getting the same issue. It
  • Movie Studio
    10 answers, most recent on 5/23/2026
    RE: Video Deluxe 2026 premium
    @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
  • Movie Studio
    7 answers, most recent on 2/20/2026
    Crashing in Windows 10
    Has anyone got this message previously. I had Magix Movie Studio 2023 and got this message. I, wrongly, assumed that by getting the latest version Video DeLuxe 2026 last week, that it may solve the problem, but alas, I'm getting the same issue. It
  • Movie Studio
    8 answers, most recent on 12/27/2025
    RE: Error while downloading covers from the store ...
    @Ronald-King Hi . . . . "Error while downloading covers from the Store. Please check if an internet connection is available" . . . It just comes back over and over, making the app unusable . . . . This would suggest: The Antivirus (AV) program is
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