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  • Video Pro X
    2 answers, most recent on 11/21/2024
    RE: [Solved] Can I lock in very small clips in their timeline?
    @1940 Hi Oz Locking is by track only, individual locking of a clips position is not possible. One 'very messy' ie 'not practical' with a larger number of clips, option would be to group the individual clips on other tracks to an image/video on a
  • Other products
    2 answers, most recent on 6/1/2025
    RE: [Solved] Do I need to deactivate Independence Pro?
    @Haruyashi To my knowledge, Independence included in Acid (downloaded via the Help menu) only works inside Acid, so there isn't any need to deactivate it. And, in my case, my standalone serial number for Independence starts with P2, which cannot be
  • Movie Studio
    3 answers, most recent on 6/24/2025
    RE: [Solved] Audio noise
    @Brian-Lee Hi and welcome to the user to user forums. Assuming your problem is not being made by clipping the signal, try going into the program settings and increase the audio buffers by two and see if things improve. If they improve but only
  • Video Pro X
    11 answers, most recent on 4/22/2025
    RE: [Solved] 3 and 4 Point Editing
    @Can-Dive Hi, For 3-point editing, you have to do exactly as instructed, nothing more. Unfortunately, the manual doesn’t tell you what not to do. Place the playback marker in the source monitor where you want the start. Do not click on the range IN
  • SOUND FORGE
    6 answers, most recent on 7/10/2025
    RE: [Solved] Music and vocals using Sound Forge Audio Studio?
    @Georgios_M I personally think that X8 is a very good music software. Because it has an object oriented workflow, it might be very intuitive to use for beginners. You can cut audio on tracks into individual snippets called audio objects. Each audio
  • SOUND FORGE
    5 answers, most recent on 6/26/2025
    RE: Hammer Plugin
    @j-Drinda To my knowledge you can get your money back for 14 days. So, if you bought it recently, simply contact infoservice@magix.net or shop​​​​​​@magix.net and ask for a refund. Besides that you should be able to simply use other
  • Samplitude
    7 answers, most recent on 11/18/2024
    RE: [Solved] Samplitude just stopped freezing volume automation and effects plugins
    Thank you everyone for your help. I really appreciate it your efforts to assist. It turns out it was user error. My fingers thought they had "memorized the steps" for freezing a track but I advertently started using CRTL+ALT+F instead (which only
  • Photostory
    5 answers, most recent on 1/27/2025
    RE: [Solved] adding photo's
    @LJ-Kearney Hi Which version and patch version of Photostory are you using - see under Help, About... to get this information ? . . . . adding photos on story wall .... when i add photo's it adds before the last photo? is there a setting that
  • Video Pro X
    14 answers, most recent on 5/3/2025
    RE: Getting rid of Audio Description
    @rickduley Hi, you can prob only remove the voice over if it is on a separate audio track/channel.
  • Movie Studio
    9 answers, most recent on 7/31/2025
    [Solved] How long does it take for customer support to respond?
    Greetings. On July 12, I opened a ticket with customer service because I am having problems activating the Boris FX BCC Chroma Key Studio plugin, but after 18 days I have not received any response, only an email with the ticket number. On the 23rd,
  • SOUND FORGE
    3 answers, most recent on 7/2/2025
    RE: How to transfer to a new lap top
    With the SCS (Sony) versions there was an undetermined number of activations you could have on one license. With the Magix versions, you can activate Sound Forge on only two (2) PCs simultaneously. Anything beyond two, one would need to be
  • Movie Studio
    11 answers, most recent on 4/11/2025
    RE: [Solved] Extending or shortening the entire project
    @Andrzej-Marcinkiewicz Hi, That is a rather unorthodox requirement, something most users would never do or have to do. Your change from 54m to 50m is 8%. This does have a noticeable impact on the audio, but not too much. Me, to avoid unwanted
  • SOUND FORGE
    9 answers, most recent on 5/7/2025
    RE: Sound Forge Pro 18 failed to install Noise Reduction
    Are you saying if I run the installation again I will have an opportunity to only select Noise Reduction 5 to be installed?
  • Audio Cleaning Lab
    14 answers, most recent on 1/27/2025
    RE: "Import for file type 101 is not possible" errors
    @Clifford-Bowman Do you use antivirus or firewall software or only Windows Defender?
  • Movie Studio
    10 answers, most recent on 3/15/2025
    RE: Movie Edit Pro 2016 Plus Ungrouping Problem
    @craig-dingle Hi. Have you tried holding down the Ctrl Key while selecting only the clips you wish to ungroup? Ray.
  • Rescue Your Videotapes!
    35 answers, most recent on 7/16/2025
    RE: Geen geluid bij overdracht VHS-band
    Hi Ray, I can't select the setting you recommended because I only have two options: Both "1 channel 96000 Hz". (see also above) Marc
  • SOUND FORGE
    74 answers, most recent on 2/21/2025
    RE: SFPro continually crashes - versions 14-18
    @SteveMTNO Screenshots would be helpful. You only downloaded the indices, correct? If you cannot see a list of devices that have updates available please try restarting Snappy Driver Installer and it should show you a list of components where newer
  • SOUND FORGE
    42 answers, most recent on 5/28/2025
    RE: Batch Processor Crashing
    @ItsMeTho File types should be listed in the third screenshot in my last comment. On the screenshot you can only see *.264 file settings, but you probably need to edit also all other file types.
  • SOUND FORGE
    74 answers, most recent on 2/21/2025
    RE: SFPro continually crashes - versions 14-18
    This is the only computer that I have the software installed on (and the only computer I have). The fact that it only crashes when I'm using SF tells me that it's a problem with that program. Yes, it happens on all audio files. I cna't imagine that
  • Video Pro X
    13 answers, most recent on 6/19/2025
    RE: plugin NewBlue Infinite Looks
    @Marvin-Mueller Sorry to hear about the problems you're experiencing (and you do seem to be the only person posting about ALL your plugins not working with VPX 16 - by the way, there is no such thing as the Premium version of VPX16, there is only
  • Audio Cleaning Lab
    12 answers, most recent on 7/21/2025
    RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"
    @browj2 You'll usually get the newest SpectraLayers version when registering a serial number at Steinberg, so that should be version 12, even if Sound Forge Pro Suite only comes with 11.
  • Music Maker
    6 answers, most recent on 8/28/2024
    RE: change my email
    @damon-briggs You need to contact customer support at infoservice@magix.net. Only they can merge two different customer accounts into one. We here are only users like you.
  • SOUND FORGE
    42 answers, most recent on 5/28/2025
    RE: Batch Processor Crashing
    @ItsMeTho File types should be listed in the third screenshot in my last comment. On the screenshot you can only see *.264 file settings, but you probably need to edit also all other file types. Oh that's dirty. Alright got the factory side. Now one
  • Video Pro X
    62 answers, most recent on 5/15/2025
    RE: Should I choose Video Pro X or Vegas Pro?
    Any problems you have with Vegas, you would have to ask about on the Vegas creatives forums and not here which only really covers Magix Movie Studio and Video Pro-X. You may find answers from the users on either forum biased towards the programs
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