• Music Maker

  5 answers, most recent on 6/25/2024

  RE: [Solved] Magix 2025 Upgrade Issues
  @Zachary-Cannon-Bryant Did you download and install the new version or did you only enter the serial number in Music Maker 2024? I'm pretty sure the new version is a separate software.
• Off topic

  One answer, on 6/19/2024

  RE: [Solved] My Trial products
  @xeniosi You should contact customer support at infoservice@magix.net and ask them for help. This is only a user forum and we are all users like you and no Magix staff is active here.
• Video Pro X

  2 answers, most recent on 11/21/2024

  RE: [Solved] Can I lock in very small clips in their timeline?
  @1940 Hi Oz Locking is by track only, individual locking of a clips position is not possible. One 'very messy' ie 'not practical' with a larger number of clips, option would be to group the individual clips on other tracks to an image/video on a
• Music Maker

  2 answers, most recent on 5/13/2024

  RE: [Solved] Music Maker Free version Installation
  @Manesh-Appukkuttan Hi MM Free cannot be installed via SCCM, you will need you will need a network (number of seats) licence and licence manager software installed on a server to manage the said number of seats. Assuming this is for an educational
• Other products

  2 answers, most recent on 6/1/2025

  RE: [Solved] Do I need to deactivate Independence Pro?
  @Haruyashi To my knowledge, Independence included in Acid (downloaded via the Help menu) only works inside Acid, so there isn't any need to deactivate it. And, in my case, my standalone serial number for Independence starts with P2, which cannot be
• Movie Studio

  3 answers, most recent on 6/24/2025

  RE: [Solved] Audio noise
  @Brian-Lee Hi and welcome to the user to user forums. Assuming your problem is not being made by clipping the signal, try going into the program settings and increase the audio buffers by two and see if things improve. If they improve but only
• Video Pro X

  11 answers, most recent on 4/22/2025

  RE: [Solved] 3 and 4 Point Editing
  @Can-Dive Hi, For 3-point editing, you have to do exactly as instructed, nothing more. Unfortunately, the manual doesn’t tell you what not to do. Place the playback marker in the source monitor where you want the start. Do not click on the range IN
• ACID

  One answer, on 7/20/2024

  RE: [Solved] Vita Power Guitar Plugin
  @Archit-Agarwal Vita Power Guitar only has power chords, not individual notes. If you have the suite version of Acid Pro you can check out Vita Century Guitar for additional guitar samples. Also, the power chords and single guitar note samples of
• SOUND FORGE

  6 answers, most recent on 7/10/2025

  RE: [Solved] Music and vocals using Sound Forge Audio Studio?
  @Georgios_M I personally think that X8 is a very good music software. Because it has an object oriented workflow, it might be very intuitive to use for beginners. You can cut audio on tracks into individual snippets called audio objects. Each audio
• SOUND FORGE

  5 answers, most recent on 6/26/2025

  RE: Hammer Plugin
  @j-Drinda To my knowledge you can get your money back for 14 days. So, if you bought it recently, simply contact infoservice@magix.net or shop​​​​​​@magix.net and ask for a refund. Besides that you should be able to simply use other
• Photostory

  3 answers, most recent on 5/20/2024

  [Solved] Mixing down issue
  I created a slideshow with photo story but when I export it and create a windows media file of it, two thirds of some of the videos are cropped off. Like I can only see a third of the video, like it's been cropped off and I can only see the left
• Music Maker

  One answer, on 3/25/2024

  RE: [Solved] Commercial use of VST instruments bought in Store of Music Maker
  @HumbertoEiti-Kawai Everything you compose yourself with the virtual instruments can be used commercially. The only thing you cannot use are the example melodies that are added if you load an instrument onto a track. The licences you are mentioning
• Samplitude

  7 answers, most recent on 11/18/2024

  RE: [Solved] Samplitude just stopped freezing volume automation and effects plugins
  Thank you everyone for your help. I really appreciate it your efforts to assist. It turns out it was user error. My fingers thought they had "memorized the steps" for freezing a track but I advertently started using CRTL+ALT+F instead (which only
• SOUND FORGE

  5 answers, most recent on 9/15/2023

  RE: [Solved] SoundForge Pro (11) issue with seeing iZotope RX plugins
  @Bob-Avant SF 11 is 32 bit only. So you can only load 32 bit VST plugins.
• Photostory

  5 answers, most recent on 1/27/2025

  RE: [Solved] adding photo's
  @LJ-Kearney Hi Which version and patch version of Photostory are you using - see under Help, About... to get this information ? . . . . adding photos on story wall .... when i add photo's it adds before the last photo? is there a setting that
• Video Pro X

  14 answers, most recent on 5/3/2025

  RE: Getting rid of Audio Description
  @rickduley Hi, you can prob only remove the voice over if it is on a separate audio track/channel.
• Movie Studio

  9 answers, most recent on 7/31/2025

  [Solved] How long does it take for customer support to respond?
  Greetings. On July 12, I opened a ticket with customer service because I am having problems activating the Boris FX BCC Chroma Key Studio plugin, but after 18 days I have not received any response, only an email with the ticket number. On the 23rd,
• SOUND FORGE

  3 answers, most recent on 7/2/2025

  RE: How to transfer to a new lap top
  With the SCS (Sony) versions there was an undetermined number of activations you could have on one license. With the Magix versions, you can activate Sound Forge on only two (2) PCs simultaneously. Anything beyond two, one would need to be
• Music Maker

  12 answers, most recent on 1/30/2025

  [Solved] MIDI EDITOR - MMM 2025 PREMIUM
  Hello! I am using Music Maker 2025 Premium.I have a problem with the MIDI Editor.I can only see C notes in the MIDI Editor, no other notes.I've watched videos of older versions (2021) where users use the Editor in a completely separate window and
• Movie Studio

  11 answers, most recent on 4/11/2025

  RE: [Solved] Extending or shortening the entire project
  @Andrzej-Marcinkiewicz Hi, That is a rather unorthodox requirement, something most users would never do or have to do. Your change from 54m to 50m is 8%. This does have a noticeable impact on the audio, but not too much. Me, to avoid unwanted
• SOUND FORGE

  9 answers, most recent on 5/7/2025

  RE: Sound Forge Pro 18 failed to install Noise Reduction
  Are you saying if I run the installation again I will have an opportunity to only select Noise Reduction 5 to be installed?
• Audio Cleaning Lab

  14 answers, most recent on 1/27/2025

  RE: "Import for file type 101 is not possible" errors
  @Clifford-Bowman Do you use antivirus or firewall software or only Windows Defender?
• Movie Studio

  10 answers, most recent on 3/15/2025

  RE: Movie Edit Pro 2016 Plus Ungrouping Problem
  @craig-dingle Hi. Have you tried holding down the Ctrl Key while selecting only the clips you wish to ungroup? Ray.
• Movie Studio

  9 answers, most recent on 6/17/2024

  RE: [Solved] Upgrade problem
  @Steven-Burns   Hi, this is a user forum not Magix support, someone will give you the relevant details if you still want a refund but.. Movie Studio Ultimate is Movie Studio 25 Suite but with added 'extras' & it is is only £89 here for the