Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Ronald-King Hi . . . . "Error while downloading covers from the Store. Please check if an internet connection is available" . . . It just comes back over and over, making the app unusable . . . . This would suggest: The Antivirus (AV) program is

Movie Studio

13 answers, most recent on 9/13/2025

RE: Wich graphic card is better for Chroma Key effect ?

@dan_lachance Hi Dan. I did say "a setting of 32768 for both should be sufficient. Possibly slightly lower." I was being cautious in case the audio file was lengthy or an unusual bit depth or for another reason a large amount needed to be loaded to

Movie Studio

7 answers, most recent on 2/20/2026

RE: Crashing in Windows 10

Has anyone got this message previously. I had Magix Movie Studio 2023 and got this message. I, wrongly, assumed that by getting the latest version Video DeLuxe 2026 last week, that it may solve the problem, but alas, I'm getting the same issue. It

Video Pro X

7 answers, most recent on 8/21/2025

RE: Import boosted video from Pixel-phone gives error

@GerritOut Hi . . . . It is boosted by Google-Photos to 8K , 30fps, 170175 kbps . . . . To clarify, the Pixel 10 actually records at 4K UHD (3840*2160). The 8K video is achieved using Video Boost which is a Googles cloud-based AI upscaling

Off topic

159 answers, most recent 3 hours ago

RE: Magix support has not responded to support tickets for months

@PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main

Movie Studio

16 answers, most recent on 9/5/2025

RE: Blu-ray media created playback issue. Image bounces/jitters

@calamar, @Bol, @AAProds Hi . . . . Why hardware accel. is enabled for 1080p and disabled for 1080i if the coded used is the same . . . . This is due to Nvidia removing the capability of encoding interlaced video, irrespective of whether the source

Movie Studio

5 answers, most recent on 6/13/2025

RE: [Closed] Import MP4 problems

@Billy-Green8845 Hi . . . . store it on the desktop . . . . I could make an mp4 video . ... I would advise you not to store video, images or any other files you download, import or create on the desktop which is a protected folder/location. If the

Photostory

6 answers, most recent on 10/19/2025

RE: mp4 Dateien werden nicht angezeigt

Dear Jeff, This did not help in this case. I have uploaded one of the files. The system info is below. The Video is a GoPro 6 file run over handbrake and then a colour corrector. It works fine with Photostory 2013. System information:Device Name

Movie Studio

14 answers, most recent on 11/15/2025

RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem

Microsoft Windows 11 Home (64-bit) 25H2 (10.0.26200) Processor Intel® Core™ i9-13900H Graphics Intel® Iris® Xe Graphics Audio Realtek High Definition Audio AVG Secure VPN

Movie Studio

13 answers, most recent on 9/13/2025

RE: Wich graphic card is better for Chroma Key effect ?

@dan_lachance Hi . . . . M-Audio interface . . . . Try unplugging this and play back the project to see if it 'freezes at all. . . . . I often heard that there is a problem with the SSD drives : when you erase data, it re-writes always on the same

Movie Studio

5 answers, most recent on 6/5/2026

video deluxe - video export are setting stored anywhere ?

I had a working export using my graphic card but i wanted to create a video in a smaller size on output but after output i had all sorts of issues so i tried to put my export setting back and now export just aborts i can do a software render bu it

Video Pro X

18 answers, most recent on 6/29/2025

RE: Magix Capture - Standalone program

@browj2 @CubeAce @Gid Apology for not get back to your comments. This weekend I had a chance to review my original post @browj2 I included some of my concerns in a recent ticket with Magix. Here are the main problems: Video is recorded at 24fps (I

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

cleaning head might be an idea, so long as no risk of damage. I have a bit under 60 hours of tape in total - does that count as a lot? @Gra_Ham, I'll look in my files. I remember I made notes to myself when I went through this whole process. I think

Music Maker

7 answers, most recent on 9/28/2025

MM2026 34.0.0.6 VST instruments causing severe audio problems

I have an issue where all forms of sound from VST midi instruments stop functioning normally. They become distorted, slow, glitchy and cut out. This happens in all methods of playing the VST sounds: Keyboard play while the arranger is not playing,