• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 OK. In case you didn't try to delete/rename the musicmaker.ini file to reset the program settings, I suggest you try that as well. It should be located in the \AppData\Roaming\MAGIX\MM2026_Premium\ folder. But you'll find this file only if
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  For what it's worth, I tested @Gra_Ham's file in a number of video editors; VideoStudio 2023 - Crashed PinnicleStudio 26 - played fine Vegas 22 - would not play The file played fine in Capcut and Davinci Resolve 20 which are free to download and
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  Yeah there is 9 files, do i run this whole thing now to the device manager? @johnebaker
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Hi @Gra_Ham, Of course, you can convert the MKV file to an MP4 file using a converter like Handbrake. However, I could test whether K-Lite can play your MKV on the VDL2026 timeline by default. If you'd like to use my services, please send me the
• Video Pro X

  6 answers, most recent on 7/13/2025

  RE: [Closed] It pauses
  @Billy-Green8845 Hi Billy, I see that your movie files are stored on Microsoft's OneDrive. It's possible you have a poor internet connection, or you've run out of space on OneDrive, causing things to slow down. You could try putting your movie
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @spuddy13 If you go to File>Settings>Movie (shortcut E)>Movie Information tab, does that supply what you need? JeffForum Moderator
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  @Atte-Tahvanainen Hi . . . . window didnt find the drivers . . . . Try the driver here. Unzip the contents of the Zip file to a folder, you should have 9 files. John EB
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  @raquii You could try two things. Firstly, hold CTRL and SHIFT and double click on Acid to start the program. Keep holding CTRL and SHIFT until a small window appears that will all you to reset the program settings. Do this and then check if Acid
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  here's the crash report.... Extra Information   File:                C:\Users\hp\AppData\Local\MAGIX\ACID Pro\11.0\dx_grovel_x64.log Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @AAProds I'd be curious to see a Progressive video and then it's interlaced version created by Vegas. I'll dig out something this evening (NZ time) and put it on Google Drive as you need to see the original files as files uploaded here are
• Video Pro X

  7 answers, most recent on 8/21/2025

  RE: Import boosted video from Pixel-phone gives error
  @GerritOut Hi Thanks for the MediaInfo data. Assuming VPX 16 is not the trial version, and is fully installed including all the Extra Content available under the Help menu. The file appears to be standard 8K UHD AVC/h.264 video and AAC audio encoded
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @AAProds No need for another AC3 codec Al, the files play in MS2025 when on the timeline. It's only when the file is played direct from the media pool that there is no audio so I don't really want to try another codec. Sorry. AndyW
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  And Magix simply duplicated the frames (PSF) to create the 50i file.
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  Sorry Jrff, I think that I am missing something. In the Tutorial - in Part 2 - the selected file is dragged and dropped back on the screen. It appears that this is not the orignal screen as it does not have any text on it as was the case with the
• Movie Studio

  7 answers, most recent on 7/5/2025

  [Solved] Selected Aspect Ratio Not Exporting
  Hello, I am a little new with this program and I thought I had a good understand until I realized my videos aren't exporting the selected frame rates and "Video Settings" that I select at the starting of a new project. All my videos that I import
• Video Pro X

  10 answers, most recent on 8/10/2025

  RE: Programme freezes
  @Billy-Green8845 Hi If the tutorial is not clear, use the online MediaInfo feature here. Use the Choose file option and go to where the file is and upload it. The analysis will take a few seconds, then use the Download MediaInfo report option, this
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  @David-M-Turner the answer was requestors from OneDrive kept popping up and asking me to keep or delete files which made Music Maker freeze every single time OneDrive is rather notorious for causing this type of error! The general advice for users
• Video Pro X

  6 answers, most recent on 7/13/2025

  RE: [Closed] It pauses
   Hi, I know you've reinstalled, uninstalled OD etc,, 👍 So just for anyone else. My files on (C) drive show as if they're in OneDrive but that is now just a folder destination on my PC, I've signed out of OD & disabled it in Start-up -
• Music Maker

  10 answers, most recent on 10/19/2025

  RE: File suddenly will not open!
  @Alex-Belobraydich Music Maker does include a Help file. As I recall, it was quite helpful.
• ACID

  7 answers, most recent on 9/22/2025

  RE: Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible
  @NickHarvey, @SP. Waves 16 plug-ins (including L3 Multimaximizer/Ultramaximizer) open in Acid Pro 11 (11.0.2 - Build 21) for me, along with all other plug-ins I have installed. I have updated the four / six audio_plugin_*_server* files in the
• Other products

  2 answers, most recent on 11/19/2025

  RE: [Solved] I want to download Independence Free but get taken to the wrong page
  @Christopher-Burke You have Windows, correct? Magix sold some apps to Boris FX, for example Samplitude, but they didn't sell Independence to them. So it's odd they redirect the link to Boris FX. Maybe a mistake from the Website editor. But the
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @AAProds, @ImTerribleAtThis Hi Al The LUT does work if it is inside either LUTCamera or LUTEffect. Looks like the the Cube file must be in a subfolder of LUTCamera or LUTEffect folders for the LUT to be recognised and loaded into Movie looks,
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . Instead, it always just displayed the file's name as "whatever the file's name was". . . . . In your images above, what is being changed is the Movie (Timeline) name, which is displayed in the timeline tab and above the
• Movie Studio

  16 answers, most recent on 6/11/2026

  RE: Video Deluxe 2026 Plus
  @AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)