• Video Pro X

  12 answers, most recent on 11/16/2025

  RE: Mapper
  @Verner-Nielsen Hi, In VDL, Project Settings, Folders, change the location of the folders to be somewhere else. As well, make sure that none of your videos, photos and audio files are located on OneDrive. Then, move any files that were in the Magix
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  Hi all I would assume then that the old samplitude.com forum is awaiting any combination of: moving to another server, a re-brand, and a new URL to bring it under Boris FX community family. John EB
• Video Pro X

  3 answers, most recent on 3/27/2026

  RE: Program Settings irritations
  @browj2 Hi John . . . . "Skip this window on start." . . . . This skips the window on start, going straight to a new empty timeline. @John-Elmer Turn the above option on, then use the option indicated below to go direct to the root project folder a
• SOUND FORGE

  9 answers, most recent on 6/4/2026

  RE: Is this the end of Sound Forge?
  @WhyB Sound Forge Version 12 works well. It is the version I continue to use, even though it lacks modern features such as ARA. Should Boris FX fix the remaining bugs in Sound Forge 2026, I will likely upgrade. However, since the company is
• Video Pro X

  One answer, on 11/3/2025

  [Closed] Can't drag windows in VegasPro 23 interface
  Just installed a VP23 upgrade on a new computer with MSWindows 11. I cannot drag and move the windows to reconfigue the interface. Most troublesome, is that I can't move the display to my second monitor. Are the windows somehow locked in place? Is
• SOUND FORGE

  8 answers, most recent on 1/26/2026

  RE: Non functioning Sound Forge / no response from support
  @Rod-Devonshire You can update the ticket by simply answering the e-mail you received, just make sure the ticket number in the subject stays unchanged. We had some news regarding the development of the support problems, see here:
• SOUND FORGE

  18 answers, most recent on 11/9/2025

  RE: Support Is Non-Existant
  @Mark_Stevenson I think this might also depend on when you created the tickets. Magix has new owners since the beginning of this year and they decided to do things differently. So they introduced an AI bot to answer support questions and filter out
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  @mary-o There should be an option in the hidden Internal preferences tab where you can enable/disable whether each audio file is opened in a new instance of Sound Forge. - go to the 'Options' menu - hold 'Shift' key and select 'Preferences' - select
• Other products

  2 answers, most recent on 3/16/2026

  RE: Magix Photo Manager hangs up
  @Edward-Grant Hi We need more information:- Which version of Photo Manager (PM) are you using? Was PM working before the error message popped up, or is this a new install? If the program was working, what changed on the computer, eg Windows
• Music Maker

  6 answers, most recent on 8/4/2025

  Help
  I pay 39.99 USD on July 8, 2025 for the new Music Maker 2026 for the upgrade from 2025 to 2026, but so far I have not received any response from you. I paid through a PayPal account . This is not right from you.
• Movie Studio

  4 answers, most recent on 1/14/2026

  magix video delux 2014
  I have the Magix Video Deluxe 2014 Plus version, but now I want the 2026 version. Can I upgrade to Video Deluxe 2026 Plus? Or do I have to purchase a new Video Deluxe 2026 Plus? Magix Video Deluxe 2014 still has the P2 serial number,and Video Deluxe
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @jesse-b Since you are clearly asking about Vegas Pro and these are not the forums for that software, please follow the earlier advice and post to the dedicated Vegas forums, here. This thread will be closed. JeffForum Moderator
• Photostory

  4 answers, most recent on 12/12/2025

  Inserting image
  New user, v25, attempt insert in storyboard using ctrl (Win11) and dragging onto sequence a gap opens but not big enough for image so it gets sent to end of sequence. I still struggle to insert on timeline so no help there. Trying to avoid wandering
• Movie Studio

  9 answers, most recent on 8/10/2025

  RE: Is MS 2026 really any better?
  It's been year since Magix Video didn't inclu new fun ctionality, because they dont want to get closer to their premium products. every year they change a few thing in the user inetrface, but really upu can upgrade once every 3 years that would be
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Hi everyone I cannot reproduce any difference in the 'jerkiness' between the older NV driver 581.80 and the latest 591.86.. Test conditions:- Source video 50 fps HEVC (h.265) 4K UHD 3840 x 2160 px Video has a fast pan, right to left. Exporting as
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  NVIDIA Issues with driver version 591.44 ... "NVIDIA released a new driver version on December 4th 2025 (591.44) which breaks hardware encoding on all NVIDIA cards. We recommend downgrading to version 581.80 or older. While going through the NVIDIA
• SOUND FORGE

  4 answers, most recent on 8/5/2025

  RE: differences between Soundforge 12.6 and older version.
  @MoundSorge This difference basically makes the new sound forge unusable The interesting this is, that Sound Forge Audio Studio 12.6 is some kind of odd experiment. No other version has this kind of GUI. Also not newer versions (13 and up).
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  Hi Everyone Magix has dropped a new update to VDL 2026 and VPX 17 .318 Fixed: Export issues when using the latest NVIDIA graphics drivers. Added: Missing localizations have been added. Installed and tested with Als drone clip - smooth as silk at
• Photostory

  2 answers, most recent on 12/4/2025

  Not getting support only getting Ai
  I have always used Photostory But Now I can't use my Photostory 2025 I am not getting any personal help only AI when I ask questions . I had to get windows 11 and a New computer so My old Photo story couldn't so on it , so I purchased Photostory
• Movie Studio

  7 answers, most recent on 12/3/2025

  RE: Legacy Movie Edit Pro installer crashes in Download screen
  @Nathan-Webb  If support no longer has a backup installer and you don't have a backup either (for example the original program discs) you'll not be able to reinstall the software. Support changed fundamentally over the past year. Magix was sold off
• Movie Studio

  2 answers, most recent on 10/7/2025

  License Expired
  Hello i have Movie Studio 2022 Suite and my license expired. You have so many programs not sure if I can update or need to buy new app. I have copied film to dvd and want to edit the dvd so i have chronological viewing of my home movies. Please help
• Movie Studio

  3 answers, most recent on 7/3/2025

  Need Authorization Code
  Successfully reinstalled Sony Vegas 10.0 on a new computer (ASUS, Windows 11). Unable to launch the app without an Authorization Code. Unable to obtain an Authorization Code because the website is unreachable. Yes, other websites -- like this one --
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  Hi Al Updated new 'silent video uploaded, my apologies to anyone who has already seen the noisy video @CubeAce thanks for the heads up. . . . . no description is put onto the timeline object; . . . The description takes a few seconds to appear after
• Movie Studio

  4 answers, most recent on 4/30/2026

  RE: Premium Content
  @M-J-S Hi, What email address was the "voucher" sent to? It is in the email that you received with the purchase of Video Deluxe, that contains the serial number for VDL, and a link to download VDL and its manual. Scroll down, the Coupon code should