Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@calamar @Bol @johnebaker This post explains why external GPU encoding on longer occurs on Interlaced Bluray projects: https://www.magix.info/us/forum/vpx15-no-hardware-encoding-during-bd-burning--1333831/?page=2#ca1912059 As far as "minimum specs:

ACID

One answer, on 2/4/2026

Magix acid pro

Hello MAGIX Support Team, I am contacting you regarding MAGIX ACID Pro 11 Suite, which I purchased from your official website for 150€. For more than two years, I have been dealing with constant bugs, crashes, and serious stability problems.

SOUND FORGE

10 answers, most recent on 12/5/2025

RE: Error Code 24. Just bought and installed.

@Les-Wilkins Sadly, we don't know how to get a response from Magix support. I'm waiting for six weeks for a response. It looks like there is no longer any support staff active at Magix. I haven't tried to contact some higher-ups. Current CEO of

Video Pro X

25 answers, most recent on 2/11/2026

RE: Cannot start VPX17 by double-clicking on MVP file

@emmrecs Hi Jeff, Thanks for taking a look. I don't get the choice about opening the file - "Always" or "Just once" - for MVP files. That is, I don't see this when right-clicking on the file, "Open with." With some other files, I get the choice,

Movie Studio

3 answers, most recent on 1/7/2026

When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus

Since the 590 series of nvidia drivers, hardware encoding has been broken on Video Deluxe Plus. I upgraded from 2025 to 2026, hoping that over a month was enough to fix the issue at least on the latest version of the program, but I'm disappointed to

Movie Studio

69 answers, most recent on 8/10/2025

Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

Unable to import MKV file into Media Pool in Video deluxe 2026 Plus, Windows 10. MP4 files work fine, even over 60 mins, but even a 2 minute MKV will not preview in Import. Is not file size as MP4 file of 2 GB is fine but MKV of same size, 2 GB, is

Movie Studio

5 answers, most recent on 2/23/2026

RE: Incorrect frame rate on AVI output, incorrect display of frame

The standard for the US is to have a film shot at 24fps is to put it on Blu-Ray at 23.976 (24000/1001). The standard for the transmission of video is 29.97 and also for DVD, which means it has to be telecined to fit a movie onto a DVD. All you have

Other products

6 answers, most recent on 11/11/2025

RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link

@fuss To my understanding Video Deluxe Premium is the software and it's identical in the Premium and Ultimate tier. Ultimate just has additional AI and Magix content stuff. But yes, currently support seems to be hard to reach and might not even

Other products

6 answers, most recent on 11/11/2025

I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link

I had been receiving a number of offers over the past months for special upgrade pricing to Video Deluxe 2026. I already owned Movie Studio (purchased in 2023). It's my understanding that Movie Studio became Video Deluxe at some point and after

Other products

One answer, on 5/12/2026

[Closed] Vegas Pro 16 & 20 continually malfunction in so many ways

I have been having global problems using Vegas Pro for years. This is both with Windows 10 and 11. It is with both Vegas Pro 16 and 20. I have reinstalled these so many times. It is both with my desktop and laptop computers which have good specs. I

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

cleaning head might be an idea, so long as no risk of damage. I have a bit under 60 hours of tape in total - does that count as a lot? @Gra_Ham, I'll look in my files. I remember I made notes to myself when I went through this whole process. I think

Movie Studio

22 answers, most recent on 10/11/2025

RE: Serial Number Problem with Video Deluxe2026 Trial

@GeeGee Hi. You don't have to have a one drive account on Win 11. It can be disabled and uninstalled from Windows. It is not however an easy to do operation if you are not that familiar with customising Windows. There are help sections on the

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

Here is a link to the Vegas forum where a Vegas developer discusses how/why Magix dropped all support for Sound Forge, Acid and other products. The forum moderator hid my initial comment and asked me to provide a direct link. Since it is in a

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

@Apollo89x MS re-names every new import to the name of the last saved project! As you have been told, no, it does not. Putting a video clip, an image or an audio clip on the timeline does not change the Project name or the Movie name, and the

Movie Studio

11 answers, most recent on 12/4/2025

RE: Corrupted Audio

@MatthewEverett-Gates Hi Matthew. This may take a while and a few more questions / steps to get sorted. You say you are using Cubase 13? Does that mean you are using a separate audio interface? If so are you using that with Movie Studio? It's

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

@CubeAce Hi Ray, .....unfortunately, a 4 TB hard drive now lasts less than a year, and that's just for photos, without a backup drive... I disagree with the above statement. My 2.5-inch external USB HDD drives of 1, 2, and 4 TB are all over four

SOUND FORGE

38 answers, most recent on 9/16/2025

RE: MP3 conversion glitches

Hi Rick, wow that's a lot of effort to see if you can reproduce this issue. I really appreciate the lengths you've gone to here. Bizarrely, I don't think I have a glitched file remaining (I'll check the recycle bin) because once I identified the

Rescue Your Videotapes!

35 answers, most recent on 7/16/2025

RE: Geen geluid bij overdracht VHS-band

@MV650 Hallo Marc, Allereerst wil ik wat kanttekeningen plaatsten over gebruik van reinigingsspray (contact spray). Bij ondeskundig gebruik kunt u de videorecorder inwendig beschadigen!! Op dit moment zou ik u niet kunnen aangeven wel merk contact

Movie Studio

21 answers, most recent on 10/18/2025

RE: Why Chromma key - gives additional collours on video ? Why

@badbob, @CubeAce Hi . . . . And now with a new version . . . . Is this MEP 2014 or a later version? If the video clip 3 posts above , is the newer version it is still showing you are using Movie Edit Pro, in which case this must be MEP 2021 or

Movie Studio

4 answers, most recent on 4/30/2026

RE: Premium Content

@M-J-S Hi, What email address was the "voucher" sent to? It is in the email that you received with the purchase of Video Deluxe, that contains the serial number for VDL, and a link to download VDL and its manual. Scroll down, the Coupon code should

Video Pro X

17 answers, most recent on 6/13/2025

RE: VPX 17 - project folder - transferring clip from list to timeline

@browj2 Thanks for your feedback. It looks like the "PTF one second bug" has been fixed. They just need to fix the "Send to Timeline" arrow button and it should be good to go.😀 I noticed the Ratings field, but like you, I'm not sure how it gets

Rescue Your Videotapes!

35 answers, most recent on 7/16/2025

RE: Geen geluid bij overdracht VHS-band

@MV650 Hallo Marc, Werkt uw Videorecorder wel op uw TV? Probeer dat eerst eens uit? In het verleden heb ik twee videorecorders, die jaren stil hebben gestaan, moet wegdoen / afschrijven. Om te beginnen, is alles op de correcte manier aangesloten en

Rescue Your Videotapes!

7 answers, most recent on 12/19/2025

RE: Lines in digitized VHS

@MovieEditorr Maybe next model of MAGIX Video Saver should include signal booster? This could be accomplished with two USB cables, one for power and one USB 3.0 for data transfer. It's not really a function of low signal. It's just the nature of

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

It has always been suggested that if you have a dedicated GPU, that you disable AMD's iGPU. This can only be done in the BIOS (the same with Intel's iGPU), so you have to have some skill and confidence in working in the BIOS. The question for our