• Off topic

  One answer, on 1/27/2026

  RE: [Closed] Non-existent technical support
  @instrumentality Please post to the discussion in this pinned post. This will help to ensure that all similar issues are "kept together"! Thank you! This thread will be closed. JeffForum Moderator
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  MUSIC MAKER 2026 ULTIMATE All features from MUSIC MAKER 2026 PREMIUM + 26 powerful extras: Vandal Virtual Guitar Amp, over 9,000 high-quality loops, 5 brand-new Vita Instruments, and a collection of coreFX and colorFX for more depth and texture.
• SOUND FORGE

  4 answers, most recent on 3/24/2026

  RE: Goodbye Sound Forge
  I always use Revo Uninstall when removing programs from my PC. The free version is adequate in most cases,https://www.revouninstaller.com/products/revo-uninstaller-free/ That said, I have multiple versions of Sound Forge installed going back to
• Other products

  One answer, on 5/17/2026

  [Closed] Crashing Vegas 20.0
  Each time I open Vegas 20.0 on my Win11 PC it crashes. I've tried all the things ChatGPT suggested - disabling the plyugin folder, fresh installs, trying to start Vegas in safe mode, etc... but nothing. The crash report says ntdll.dll is at fault,
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  @Relayer74 I assume you used a different e-mail address in the past? The license might be bound to your old Sony customer account e-mail address. All customer accounts where transferred from Sony to Magix. So you need to login with your old e-mail
• SOUND FORGE

  One answer, on 9/13/2025

  problem registering Sound Forge 9.
  I recently installed Windows 11 a month ago. Then I reinstalled my copy of Sound Forge 9 using the CD. I registered it and all was fine for a month. Then today all of a sudden when I try to open the program it asks me to register it. Then I get an
• Music Maker

  One answer, on 4/12/2026

  RE: saved songs and loops sounds Distortion, krashed, and plays to fast
  @Anette-Vestergaard This might be an audio driver or sample rate problem. Do you have an ASIO driver selected in the Music Maker program settings, for example the Music Maker ASIO driver? You can also select the sample rate in the project
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  No new VSTs installed, I emptied all the VST folders.I copied the audio_plugin_scan_server files from SoundForge 18 without success, then those from Acid Pro 10 (which work perfectly), but version 11 still crashes.I'll have to go back to Acid Pro
• SOUND FORGE

  9 answers, most recent on 10/16/2025

  RE: Problem activating Sound Forge 9 using new method
  @rick-a My guess is that your serial number is registered under your Sony customer account. Try entering the e-mail address and password you used when Sound Forge was still with Sony. They transferred all customer accounts and licenses to Magix
• SOUND FORGE

  5 answers, most recent on 11/30/2025

  RE: Lost trust in SF.
  @WhyB I mostly use version 12. It's pretty good. Later versions have a lot of problems with plugin integration, especially 15-17. I think version 18 has fixed some of those problems, maybe all. Simply register a new e-mail address for another SF 18
• Movie Studio

  10 answers, most recent on 12/13/2025

  RE: 2025 products with Travel Maps
  @Terry-Lockridge @Reyfox Hi, Travel Maps is included with all flavours of Video Deluxe, formerly called Magix Movie Studio (in English speaking countries) and Video Pro X. TM is listed on the comparison table as "Enhanced travel route animation with
• Movie Studio

  One answer, on 5/2/2026

  RE: [Closed] Registration
  @Former user Hi This is a public form open to all visitors not Magix Support. Please do not post serial numbers and other confidential information in the forum. See this comment re activation of old versions of the Vegas range of products. HTH John
• ACID

  5 answers, most recent on 4/3/2026

  RE: ACID Pro will not launch
  @G.K.G. Both error reports show the problem is in ntdll.dll. This is a core Windows file. Please do a search in the forums for "ntdll.dll" and check the offered solutions to this problem. In addition, are you aware that both ACID Pro and Sound Forge
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @me_again, @Manfred-von-Erlangen, @CubeAce Hi Andy thanks for the confirmation, luckily I was 2 versions behind. Was a good one from Nvidia, with all GeForce cards affected, the issue is with HEVC/h.265 and AVC/h.264 encoding only, AV1 is unaffected
• Movie Studio

  13 answers, most recent on 9/8/2025

  RE: Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  @Apollo89x Hi. Can you update your signature to all your current hardware and windows version please? Ray. I've done that.This fault/bug with Movie Studio is still persisting though... :/
• ACID

  One answer, on 7/26/2025

  PLUG INS
  i cannot find The folder with all the plugins in it when you open explorer inside acid which folder is a good place to look? i have searched every way i can think of
• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  Just to be clear, I do not have Music Maker at all. Just Sound Forge 18 (x64) Yes shkr, I found those 6 exe files, as I stated above. To play it safe, I'll copy-n-paste them... ...from the Sound Forge folder into the Acid Pro 11 (x64) folder (as
• Video Pro X

  5 answers, most recent on 9/1/2025

  RE: X14 - Export Animated GIF format?
  Its a shame Magix no longer can generate GIF images. They are very useful for embedding short animated clips into Wikipedia, where movie files are not allowed. You can use one of the several GIF editors available (although not all can convert a
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  Actually im not sure if the problem is in the driver thing or what because i see the blue screen and some small static sound. the cable is in out mode and all connects should be good. Edit, i see the blue screen and static sound even my vcr is off
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  I installed the OBS software as suggested, is quite complicated but did my best on the setup, it recognized the Magix K0065 converter, and I tried to fill in all the settings, including NTSC_M for video capture. It will record the audio just fine
• Video Pro X

  2 answers, most recent on 3/30/2026

  [Closed] Vegas 23 VCRUNTIME140_1.dll - can't start
  Hi! I was using V23 Build 356 in saturday and everything works great. After I finish movie I just turned off PC and didn't used it until now.Now I have VCRUNTIME140_1.dll error when I try to start V23. I uninstall all Microsoft Visual C++
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @GeeGee Please can you advise on my Signature list's suitability for the VDL. Check out my laptop specs. It runs VDL 2026 perfectly fine. Obviously it would struggle with really complex projects but for editing simple videos on the timeline, no
• SOUND FORGE

  6 answers, most recent on 7/30/2025

  RE: No registration number after buying soundforge 18
  @buddy-w Please edit your comment and remove your private email. This is a public user forum and we are all users like you, not support staff. I was talking about the order confirmation email in your inbox or spam folder.
• Movie Studio

  4 answers, most recent on 9/11/2025

  RE: Overlapping Frames
  I looked at some of the Sharp comments. I don't understand why this hasn't been fixed in such a long time. It worked fine when it was MEP! I had tried sliding to ALL, but it didn't help. I don't know what else to tell you about the frames, it's